If that is the same outlet you were using. Then they just need to authorize the modem.DarkThugJack wrote: ↑ Got the modem and tried setting it up and wasn't working. Followed all instructions and ended up having to talk to fido chat to get some support. Apparently have to activate the coax outlet upstairs to use it, need to wait on a tech. For whatever reason I thought you could run multiple modems in one house lol.
If not same outlet. Then probably not connected.
48TB Node 304 / i5-3570 / Server 2016 Essentials
12TB HP Mediasmart EX 495 (E8400, 3.0GHZ, 4GB Mushkin), with Server 2016 Essentials
16TB Qnap TS-459 Pro