(Fido) Changing winback plan
Back in Dec 2019, I was offered the $50/15GB winback plan from Fido when I ported over to Freedom. At the time, I wanted the plan to be BYOP since I'd just bought my device used off Kijiji.
It's time to get a new phone (probably Fido CPO) and the only way Fido will let me add a phone to my plan is to change to a newer, in-market plan and it's a significant downgrade from the current one. Has anyone had success in getting Fido to keep the plan and change it from BYOP to financing-capable?
I tried calling the 1-833 number from 2019 that I had written down but I can't seem to get through to anyone.
1. Is there another number to try?
2. Is it better to just keep buying used and keep status quo with FIdo?
3. Should I just try porting out again, gamble on getting another winback phone call?
It's time to get a new phone (probably Fido CPO) and the only way Fido will let me add a phone to my plan is to change to a newer, in-market plan and it's a significant downgrade from the current one. Has anyone had success in getting Fido to keep the plan and change it from BYOP to financing-capable?
I tried calling the 1-833 number from 2019 that I had written down but I can't seem to get through to anyone.
1. Is there another number to try?
2. Is it better to just keep buying used and keep status quo with FIdo?
3. Should I just try porting out again, gamble on getting another winback phone call?
