Cell Phones

(Fido) Changing winback plan

  • Last Updated:
  • Mar 1st, 2021 1:24 pm
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[OP]
Deal Addict
Jan 2, 2013
1335 posts
259 upvotes
Mimico

(Fido) Changing winback plan

Back in Dec 2019, I was offered the $50/15GB winback plan from Fido when I ported over to Freedom. At the time, I wanted the plan to be BYOP since I'd just bought my device used off Kijiji.

It's time to get a new phone (probably Fido CPO) and the only way Fido will let me add a phone to my plan is to change to a newer, in-market plan and it's a significant downgrade from the current one. Has anyone had success in getting Fido to keep the plan and change it from BYOP to financing-capable?

I tried calling the 1-833 number from 2019 that I had written down but I can't seem to get through to anyone.
1. Is there another number to try?
2. Is it better to just keep buying used and keep status quo with FIdo?
3. Should I just try porting out again, gamble on getting another winback phone call?
4 replies
Deal Addict
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Aug 21, 2009
2228 posts
1369 upvotes
North Vancouver
I may be misremembering things but based on what I've read on RFD, I think that some of the Fido winbacks have improved since the $50/15GB you and I were offered about a year or more ago. I accepted the offer and also managed to get what I thought was a good deal for a Galaxy 10+. If I was in your position, once my contract was up I'd port out again and see what winback deals they offer including discounts on new phones.
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Deal Addict
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Mar 10, 2009
2428 posts
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Mississauga, ON
Same thing happened to me. I ended up going to rogers Face With Tears Of Joy

Only thing to do is Buy your own phone or take the risk and Port out and hoping for a win-back call.
Deal Fanatic
User avatar
Mar 5, 2013
5633 posts
1405 upvotes
Manila, Philippines
That's why I stay with freedom, they let keep my existing plan for the 2nd time.

Freedom Mobile
Line 1 $50 20gb with 35% F&F LG Velvet
Line 2 $50 20gb with 35% F&F LG Velvet
Line 3 $65 20gb with 35% F&F iPhone 11
Line 4 $65 20gb with 35% F&F iPhone 11


[OP]
Deal Addict
Jan 2, 2013
1335 posts
259 upvotes
Mimico
d1ulove3 wrote: That's why I stay with freedom, they let keep my existing plan for the 2nd time.
I also spend a fair bit of time in a basement where freedom doesn't work (and no wifi to connect to) so it's not an option.

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