- SCORE+64
- JCCRFD
- Deal Fanatic
-
- Jul 15, 2008
- 9393 posts
- 2135 upvotes
- Toronto
- ae86fr
- Member
-
- Aug 19, 2009
- 435 posts
- 261 upvotes
signed up Dec 2.
Gift card status still shows "pending"
what does that mean...
Gift card status still shows "pending"
what does that mean...
wtf kinda answer is that wow... did u get this sorted?
They lied to you. Account activation is not dependent on when you plug in your modem. it's 72 hours after shipping. Or immediately if you ordered in-store. But in your case after 72 hours it falls within the promo timeframe so...radeonboy wrote: ↑
Was I lied to by the Fido representative? I remember when I called in on Nov 26 to order, they said as long as I don't plug in modem until November 28 when the gift card promo started, that the Fido account would not be activated. They said it would be activated on the date modem was plugged in. So I plugged in the modem on Nov 28. So I ordered on the phone on the 26th. Modem arrived 27th. Didn't plug modem until 28th as advised.
So is this why I wasn't eligible for the gift card? Bad information? Argh...
I thought RFD was supposed to help me SAVE money .... -__-|
Zoomer, Tangerine.
Carrytel internet is only good if you do NOT game. Do not get Carrytel if you do, you WILL regret it.
Zoomer, Tangerine.
Carrytel internet is only good if you do NOT game. Do not get Carrytel if you do, you WILL regret it.
- radeonboy
- Deal Guru
- Mar 22, 2004
- 13267 posts
- 3689 upvotes
- RFD
Fido reps only could give me $20 credit, not the $100. They did not want to accept responsibility for their employee mistakeae86fr wrote: ↑ signed up Dec 2.
Gift card status still shows "pending"
what does that mean...
wtf kinda answer is that wow... did u get this sorted?
They lied to you. Account activation is not dependent on when you plug in your modem. it's 72 hours after shipping. Or immediately if you ordered in-store. But in your case after 72 hours it falls within the promo timeframe so...
- MooH
- Sr. Member
- Oct 31, 2006
- 610 posts
- 243 upvotes
I got my issue resolved by a supervisor, I got 100 credit
Public Mobile user
- blexann
- Deal Fanatic
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- Mar 10, 2005
- 9229 posts
- 2997 upvotes
What plan? I'm on the $37.50 150mbps plan and my total bill will be $42.37 but that would start with the 2nd bill because my 1st bill had partial charges from when I first signed up.
Discomfort is your friend
- tt1688
- Jr. Member
- Sep 25, 2016
- 131 posts
- 29 upvotes
Ok, so they didn't charge me for wifi modem rental. They said its already included in the monthly price already - $32.50 for the 75u plan. It's just the format/layout of the bill was confusing. But please be careful. I signed up for the 75u plan -$32.5o as stated on my agreement but they gave me the 150u plan and charged me $37.50 lol
- dieseldub
- Member
-
- Nov 24, 2014
- 202 posts
- 138 upvotes
- Toronto, ON
Has anyone received their refund for the activation charge yet?
I haven't seen it it on my internet or tablet bills

I haven't seen it it on my internet or tablet bills
- ae86fr
- Member
-
- Aug 19, 2009
- 435 posts
- 261 upvotes
Anyone still waiting for the $100 gift card? They are "looking into it" for me after contacting them... everyone should contact them if still no GC.
I thought RFD was supposed to help me SAVE money .... -__-|
Zoomer, Tangerine.
Carrytel internet is only good if you do NOT game. Do not get Carrytel if you do, you WILL regret it.
Zoomer, Tangerine.
Carrytel internet is only good if you do NOT game. Do not get Carrytel if you do, you WILL regret it.
- mondriano
- Member
- Apr 29, 2007
- 307 posts
- 81 upvotes
- Caledon
I've been chasing these clowns for weeks now. It's always the same BS response: "We've elevated you're complaint, and are waiting five days for their response.". Today, after pressing them, they've agreed to credit me $100 on my bill vs. the Mastercard.
- ae86fr
- Member
-
- Aug 19, 2009
- 435 posts
- 261 upvotes
goddamn. so fkin annoying we have to keep pressing to get these people to do what they are supposed to do. I'm still waiting for their response on the GC. they said 5-7 biz days. sigh
I thought RFD was supposed to help me SAVE money .... -__-|
Zoomer, Tangerine.
Carrytel internet is only good if you do NOT game. Do not get Carrytel if you do, you WILL regret it.
Zoomer, Tangerine.
Carrytel internet is only good if you do NOT game. Do not get Carrytel if you do, you WILL regret it.
- ahson
- Sr. Member
- Nov 8, 2005
- 561 posts
- 76 upvotes
- Toronto
I must be blind - can someone tells me where to turn on the bridge mode in my Hitron modem? I am already logged in to it but don't see anywhere that I can turn off the cable modem wifi nor switch it to bridge mode???
- Dragon Reborn
- Member
-
- Apr 22, 2010
- 265 posts
- 175 upvotes
- Markham
At the top there are 3 tabs: STATUS BASIC ADMIN
Under the Basic tab, disable the Residential Gateway Function.