[Fido] Fido Internet 150Mps service for 42.50 (first 12 months) - Page 15

Jan 5th, 2022 8:51 pm

#281

jmc111: Deal Addict; Mar 10, 2014; 1683 posts; 1423 upvotes

Jan 5th, 2022 8:51 pm

TE7 wrote: ↑ I'm currently with another cable internet provider. They asked me for modem MAC address and told me that the same is assigned to my account. Issue is definitely in modem and I'll post update after technician complete his visit.

Any update? Curious if it was the modem or the line?

Jan 5th, 2022 9:27 pm

#282

peli33: Deal Addict; Jan 29, 2017; 3490 posts; 2200 upvotes

Jan 5th, 2022 9:27 pm

Took about 5 minutes to get my 75MB plan up and running - plug and play. Initial bill has yet to be posted. Hope everything will be all right and thanks for the heads-up about possible billing issues.

Have been getting 100MB DL on the plan so that is nice. Suspect bonus speed wont last much longer.

Jan 5th, 2022 10:19 pm

#283

Brainy142: Member; Jul 8, 2009; 241 posts; 49 upvotes

Jan 5th, 2022 10:19 pm

peli33 wrote: ↑ Took about 5 minutes to get my 75MB plan up and running - plug and play. Initial bill has yet to be posted. Hope everything will be all right and thanks for the heads-up about possible billing issues.

Have been getting 100MB DL on the plan so that is nice. Suspect bonus speed wont last much longer.

Nah, Speed boost is a permanent thing, they provision the modems very similar to Rogers (fun fact, I actually got a Fido modem when I did a modem swap with rogers a few years back)

On the 150 plan, my friend has been speed boosting to about 300mbit. Honestly a great benefit for general use.

+1

Jan 6th, 2022 9:39 am

#284

TE7: Sr. Member; Apr 13, 2009; 810 posts; 305 upvotes

Jan 6th, 2022 9:39 am

jmc111 wrote: ↑ Any update? Curious if it was the modem or the line?

Technician replaced defective modem and everything was working OK after that. Speed is 290/16.

Jan 6th, 2022 9:52 am

#285

konig1: Member; Nov 26, 2018; 352 posts; 344 upvotes

Jan 6th, 2022 9:52 am

my 50% off 150mbps renewal is coming up in March and CSR on chat told me to check back closer to that date for better deals. he only offered me 25% off over chat. anyone have experience with this?

Jan 6th, 2022 9:57 am

#286

jmc111: Deal Addict; Mar 10, 2014; 1683 posts; 1423 upvotes

Jan 6th, 2022 9:57 am

TE7 wrote: ↑ Technician replaced defective modem and everything was working OK after that. Speed is 290/16.

Nice. Mine was still assigned. Either way, it was still a hassle trying to figure out what the issue was. They should have confirmed before sending out their modems and inconveniencing the customers.

+1

Jan 6th, 2022 10:16 am

#287

emthree: Newbie; Dec 29, 2021; 33 posts; 12 upvotes

Jan 6th, 2022 10:16 am

but they are charging modem rental on top correct?

Jan 6th, 2022 10:19 am

#288

jmc111: Deal Addict; Mar 10, 2014; 1683 posts; 1423 upvotes

Jan 6th, 2022 10:19 am

emthree wrote: ↑ but they are charging modem rental on top correct?

No they are not. For the 50% deal, it should have been only $42.50 + tax per month.

Jan 6th, 2022 10:20 am

#289

sjhand: Newbie; Jun 22, 2017; 72 posts; 12 upvotes; Brampton, ON

Jan 6th, 2022 10:20 am

emthree wrote: ↑ but they are charging modem rental on top correct?

Its included in the total price. The bill breaks down the cost of the plan vs modem. Basically, at $42.50, you are paying $4 for the modem and $38.50 for the plan.

Jan 6th, 2022 10:41 am

#290

Alexo: Sr. Member; Aug 26, 2004; 817 posts; 40 upvotes; GTA

Jan 6th, 2022 10:41 am

jmc111 wrote: ↑ If you tested the Fido modem wifi to hit up to 300mb/s but your router is not, then it's either your router/config or wifi on the computer that is the bottle neck? I am sure you already tried direct connect to the router?

It has nothing to do with the router or with wifi. The modem tops out at 150Mbps, even with a direct connection.

Jan 6th, 2022 10:54 am

#291

jmc111: Deal Addict; Mar 10, 2014; 1683 posts; 1423 upvotes

Jan 6th, 2022 10:54 am

Alexo wrote: ↑ It has nothing to do with the router or with wifi. The modem tops out at 150Mbps, even with a direct connection.

The majority on this thread are all getting up to 290mbp/s.

Jan 6th, 2022 2:08 pm

#292

Alexo: Sr. Member; Aug 26, 2004; 817 posts; 40 upvotes; GTA

Jan 6th, 2022 2:08 pm

jmc111 wrote: ↑ The majority on this thread are all getting up to 290mbp/s.

That's why I am asking if there's a way to replace the modem for one that will support the higher speed.

Jan 6th, 2022 2:10 pm

#293

vkizzle: Deal Expert; Aug 22, 2011; 37031 posts; 22996 upvotes; Center of Universe

Jan 6th, 2022 2:10 pm

Alexo wrote: ↑ That's why I am asking if there's a way to replace the modem for one that will support the higher speed.

Why would they give you a gigabit modem on a theoretically 150 capped plan?

Jan 6th, 2022 2:13 pm

#294

SickBeast: Deal Expert; Mar 14, 2009; 15218 posts; 6233 upvotes

Jan 6th, 2022 2:13 pm

Alexo wrote: ↑ That's why I am asking if there's a way to replace the modem for one that will support the higher speed.

You need to use the modem in bridge mode with a good router to get the higher speed.

I am a Zoomer customer.

Jan 6th, 2022 3:39 pm

#295

Grandfather: Newbie; Nov 11, 2019; 22 posts; 19 upvotes

Jan 6th, 2022 3:39 pm

Thanks! I just checked my most recent Fido bill and they were charging me $8 for the modem rental on the 50% off for 150mbps deal. I contacted Fido via chat and they will be crediting my next invoice for the $4 and reducing my modem rental to $4.

Jan 6th, 2022 7:13 pm

#296

Extrahard: Sr. Member; Nov 22, 2017; 833 posts; 547 upvotes

Jan 6th, 2022 7:13 pm

Sling wrote: ↑ Fido just banned IPTV last week by the looks of it. Everything else works great but IPTV is 100% dead. Turn on VPN and it works great. Anyone else with the same problem?

My IPTV works perfect. You sure it's not your provider?

+1

Jan 6th, 2022 7:22 pm

#297

vkizzle: Deal Expert; Aug 22, 2011; 37031 posts; 22996 upvotes; Center of Universe

Jan 6th, 2022 7:22 pm

Grandfather wrote: ↑ Thanks! I just checked my most recent Fido bill and they were charging me $8 for the modem rental on the 50% off for 150mbps deal. I contacted Fido via chat and they will be crediting my next invoice for the $4 and reducing my modem rental to $4.

What does it say on the agreement?
This is what I was sent.

Jan 6th, 2022 7:41 pm

#298

nightwalker: Deal Addict; Jan 27, 2004; 1497 posts; 409 upvotes; Toronto

Jan 6th, 2022 7:41 pm

Extrahard wrote: ↑ My IPTV works perfect. You sure it's not your provider?

+1, mine too. It's probably his/her provider. Just finished setting mine up.

FS: Dreamcast, New Super Mario Bros. (NDS) - $25, Wii-Boss - $10 & Other Games

+1

Jan 6th, 2022 8:17 pm

#299

peli33: Deal Addict; Jan 29, 2017; 3490 posts; 2200 upvotes

Jan 6th, 2022 8:17 pm

Extrahard wrote: ↑ My IPTV works perfect. You sure it's not your provider?

Mine is all good as well. Only one which is expected to be blocked is GoldTV as per court order:

https://www.engadget.com/2019-11-18-can ... oldtv.html

In this case issue is ISP independent as they are all expected to enforce blacklist.

Jan 6th, 2022 10:47 pm

#300

Poepoies: Member; Nov 9, 2007; 342 posts; 158 upvotes; Scarborough

Jan 6th, 2022 10:47 pm

Previous plan with start.ca 75/5Mbps was still getting 80 this morning.
Switched to Fido this afternoon and none of my devices can pull over 5Mpbs

Speedtest from Fido.ca