Did they charge you on the renewal date as shown in your account?
Uber Eats
Free 6 months Uber Pass with ANY Aeroplan Visa YMMV
- SCORE+167
- albundy99999999
- Deal Addict
- Jun 19, 2006
- 2611 posts
- 474 upvotes
- Toronto
- smuncky
- Deal Addict
-
- Sep 13, 2004
- 2696 posts
- 323 upvotes
good news, they did not.albundy99999999 wrote: ↑ Did they charge you on the renewal date as shown in your account?
- syphern
- Newbie
- Sep 9, 2018
- 10 posts
- 16 upvotes
Hey I just got my aeroplan visa and got this promotion for 12 months free uber pass - they have changed their system to uber one?
Anyway I cant activate it, online or on the app! It keeps giving me an error "that didnt go as planned - something went wrong..." I have tried speaking to support and they keep on ignoring me/escalating. Anyone else have the same issue?
Who can we complain to as this is unacceptable?
Thanks
Anyway I cant activate it, online or on the app! It keeps giving me an error "that didnt go as planned - something went wrong..." I have tried speaking to support and they keep on ignoring me/escalating. Anyone else have the same issue?
Who can we complain to as this is unacceptable?
Thanks
- 1226
- Deal Guru
-
- Dec 25, 2003
- 10739 posts
- 2988 upvotes
- Vancouver
Tried it just now for the first time and same problem. Although if I try to remove my Aeroplan card from my Uber "wallet" it says I will lose Uber Pass benefits. But I clearly don't have them so I don't get it.syphern wrote: ↑ Hey I just got my aeroplan visa and got this promotion for 12 months free uber pass - they have changed their system to uber one?
Anyway I cant activate it, online or on the app! It keeps giving me an error "that didnt go as planned - something went wrong..." I have tried speaking to support and they keep on ignoring me/escalating. Anyone else have the same issue?
Who can we complain to as this is unacceptable?
Thanks
- LanceK
- Newbie
- Oct 19, 2017
- 3 posts
- 1 upvote
- Toronto
Same here, tried to add couple times and got the same error at the last step, `That didn't go as planned`
Confirmed that CS chat is useless
- 1226
- Deal Guru
-
- Dec 25, 2003
- 10739 posts
- 2988 upvotes
- Vancouver
- syphern
- Newbie
- Sep 9, 2018
- 10 posts
- 16 upvotes
It was TD Visa Aeroplan - it gives me 12 months. Honestly their customer serviceis atrocious - is there anyone I can complain to in Canada (Consumer affairs?)? I asked them daily to give me a time line and eventually someone basically told me to shut up (not in those words) and wait until the "specialist team" handles it in 48 hours - its been 4 days....
- silverjelly
- Deal Addict
- Jul 21, 2007
- 1140 posts
- 686 upvotes
They will never solve the issue, trust me I tried over and over again and was given the run-around so many times
- LanceK
- Newbie
- Oct 19, 2017
- 3 posts
- 1 upvote
- Toronto