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May 17th, 2012 7:25 am
vlaine
Jr. Member
Jan 15, 2006
179 posts
124 upvotes

May 17th, 2012 7:25 am

My order number is 6071942352
Thanks.
May 17th, 2012 7:53 am
charltonc
Member
Feb 19, 2004
291 posts
25 upvotes

May 17th, 2012 7:53 am

I can't access the ftp and the control panel anymore.
Are the servers down??
May 17th, 2012 10:20 am
DirectHostingCanada [OP]
Member
May 14, 2012
452 posts
131 upvotes
MARKHAM

May 17th, 2012 10:20 am

You probably had too many failed login attempts against your IP address. Use the firewall checker within our client panel to check to see if your IP is blocked.

Once logged in, click on "My Products & Services" and click on "View Details" of the associated hosting package you are having trouble with.

Once the detail page has been loaded, you should see a button for the Firewall Block Checker in the middle of the page where you could check to see if your IP is being blocked. If it is blocked, you will be given an option to unblock it.

If that does not resolve your issue, goto our Community Forums and post your issue there.
charltonc wrote: ↑I can't access the ftp and the control panel anymore.
Are the servers down??
BuyWebHosting.ca
BigNames Domain Registration
May 17th, 2012 10:21 am
DirectHostingCanada [OP]
Member
May 14, 2012
452 posts
131 upvotes
MARKHAM

May 17th, 2012 10:21 am

All new orders has been activated.
BuyWebHosting.ca
BigNames Domain Registration

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