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May 17th, 2012 7:53 am
charltonc
Member
Feb 19, 2004
322 posts
65 upvotes

May 17th, 2012 7:53 am

I can't access the ftp and the control panel anymore.
Are the servers down??
May 17th, 2012 10:20 am
DirectHostingCanada [OP]
Member
May 14, 2012
473 posts
149 upvotes
MARKHAM

May 17th, 2012 10:20 am

You probably had too many failed login attempts against your IP address. Use the firewall checker within our client panel to check to see if your IP is blocked.

Once logged in, click on "My Products & Services" and click on "View Details" of the associated hosting package you are having trouble with.

Once the detail page has been loaded, you should see a button for the Firewall Block Checker in the middle of the page where you could check to see if your IP is being blocked. If it is blocked, you will be given an option to unblock it.

If that does not resolve your issue, goto our Community Forums and post your issue there.
charltonc wrote: ↑I can't access the ftp and the control panel anymore.
Are the servers down??
BuyWebHosting.ca
BigNames Domain Registration
May 17th, 2012 10:21 am
DirectHostingCanada [OP]
Member
May 14, 2012
473 posts
149 upvotes
MARKHAM

May 17th, 2012 10:21 am

All new orders has been activated.
BuyWebHosting.ca
BigNames Domain Registration
May 18th, 2012 8:56 pm
photon
Member
Oct 10, 2003
322 posts
22 upvotes
Mississauga

May 18th, 2012 8:56 pm

Order Number is: 3379343962

Thanks! :)
May 18th, 2012 10:10 pm
DirectHostingCanada [OP]
Member
May 14, 2012
473 posts
149 upvotes
MARKHAM

May 18th, 2012 10:10 pm

All eligible orders activated.
photon wrote: ↑Order Number is: 3379343962

Thanks! :)
BuyWebHosting.ca
BigNames Domain Registration
May 18th, 2012 11:18 pm
fgagne
Newbie
May 16, 2012
3 posts
VAUDREUIL-DORION

May 18th, 2012 11:18 pm

My account is supposed to be activated, but I think I am missing something.
How do I connect to the cPanel ?
I checked my emails and spam to see if you sent the info but only found the client panel email info, not the cPanel.
Am I really activated ?

Thanks for your help.
fgagne wrote: ↑Order #7651161653
Thank you
May 18th, 2012 11:57 pm
DirectHostingCanada [OP]
Member
May 14, 2012
473 posts
149 upvotes
MARKHAM

May 18th, 2012 11:57 pm

Your account is not activated because you haven't met one of the required criteria.
fgagne wrote: ↑My account is supposed to be activated, but I think I am missing something.
How do I connect to the cPanel ?
I checked my emails and spam to see if you sent the info but only found the client panel email info, not the cPanel.
Am I really activated ?

Thanks for your help.
BuyWebHosting.ca
BigNames Domain Registration
May 19th, 2012 9:51 am
fgagne
Newbie
May 16, 2012
3 posts
VAUDREUIL-DORION

May 19th, 2012 9:51 am

Found it: "RFD member with at least 20 post"
I subscribed to RFD because of this deal, but read too fast.
I will be back when I meet the criteria.
I hope the offer will still be valid.

This offer is hot even though I am not eligible.
DirectHostingCanada wrote: ↑Your account is not activated because you haven't met one of the required criteria.
May 19th, 2012 3:07 pm
Mike^
Deal Addict
Oct 20, 2005
1157 posts
361 upvotes

May 19th, 2012 3:07 pm

Order Number is: 8514967402

Thank you for the free hosting!
May 19th, 2012 8:38 pm
zhuanyi
Member
User avatar
Mar 6, 2010
362 posts
104 upvotes

May 19th, 2012 8:38 pm

Just registered:

Your Order Number is: 6443892448

Thanks a lot!

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