Expired Hot Deals

[Freedom Mobile] Bonus 10GB, existing lines and new activations

  • Last Updated:
  • Nov 9th, 2020 3:40 am
Deal Guru
Jan 12, 2017
13244 posts
3625 upvotes
Scarberia
wolfpack27616 wrote: I tried about 6-7 times to get the 10 GB bonus data, and was declined each time.

The last time, an agent said that they are aware that this has been posted in reddit, RFD and mobilesyrup and some people have demanded that they get the deal as well.

Oh well- so much for "the first rule of RFD"

I am a bit disappointed in not getting the bonus data, but am pretty happy with Freedom overall. I am on Promo Everywhere 50 with 35% FNF discount, and I wont get the bang for buck anywhere else.
luck is not on ur side lol..keep trying u will get it eventually! did u try all three, phone in, FM web chat, whatsapp?
*SIG: Ryzen R5 2600 cpu w/ ASrock B450M OCd to 4.0ghz@1.265v stock cooler 16gb ram win10 pro w/radeon rx460 rogers Gigabit<< xb1 gamertag: mikka2017 >>
Member
Jul 29, 2007
247 posts
96 upvotes
Markham
wolfpack27616 wrote: I tried about 6-7 times to get the 10 GB bonus data, and was declined each time.

The last time, an agent said that they are aware that this has been posted in reddit, RFD and mobilesyrup and some people have demanded that they get the deal as well.

Oh well- so much for "the first rule of RFD"

I am a bit disappointed in not getting the bonus data, but am pretty happy with Freedom overall. I am on Promo Everywhere 50 with 35% FNF discount, and I wont get the bang for buck anywhere else.
I've had the same results and a bit tired of trying. The last agent I spoke with also said they've put a note on my account to indicate that the bonus is available on $35+ or HUP, so thinking my chances aren't good. Thinking I will switch from my $29 plan to the $35 1gb + 10gb bonus. Sucks to pay more, but it does have some extra features that my current plan doesn't have, so the extra $6 is still worth it.
Member
Aug 17, 2018
215 posts
124 upvotes
pitabread wrote: 100% agreed. BTS was huge. I got annoyed recently too when they brought it back on newer plans.
My BTS cost me $25 per month spike. That is after reading for years how freedom is a different kind of company. One that doesn't try to pull off the crap that incumbents do.
Problem is I still read those kind of posts and sentiments every now and then.

Smoke and mirrors.
Member
Jul 29, 2007
247 posts
96 upvotes
Markham
So I tried to get the bonus data and the first agent I spoke with gave me the wrong info, changed my plan to something that wasn't even eligible and then I had to get it reverted back. Just got my latest bill and they charged me $25 rate change fee on each of my three lines and also charged me around $10/line for voicemail which I never asked for. Extra charges of over $100 in total.
Last edited by goo421 on Oct 25th, 2020 10:20 am, edited 1 time in total.
Reason: More details
Deal Addict
User avatar
Jul 13, 2014
4216 posts
1661 upvotes
Parry Sound
goo421 wrote: So I tried to get the bonus data and the first agent I spoke with gave me the wrong info, changed my plan to something that wasn't even eligible and then I had to get it reverted back. Just got my latest bill and they charged me $25 rate change fee on each of my three lines and also charged me around $10/line for voicemail which I never asked for. Extra charges of over $100 in total.
Can you show this part of your bill?

AFAIK, they only charge a $30 activation fee for new lines but no charge for changing plans.

If they do charge for changing plans then Freedom is about to get a LOT of angry phone calls within the next month as many have changed their plans to get this deal.
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Deal Addict
User avatar
Jul 13, 2014
4216 posts
1661 upvotes
Parry Sound
goo421 wrote: Oct 19 was the day I spoke to the agent (via whatsapp) that probably had no idea what they were doing and then (maybe intentionally) ended the chat after I said I didn't see the 10gb bonus data.

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That's ridiculous.. did you contact them? I'm sure they'll waive it.
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Member
Jul 29, 2007
247 posts
96 upvotes
Markham
Oops.....accidentally deleted my previous post. Here is a shot of the bill. Reaching out to them now to get this fixed.

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Newbie
Nov 2, 2018
32 posts
21 upvotes
goo421 wrote: Oops.....accidentally deleted my previous post. Here is a shot of the bill. Reaching out to them now to get this fixed.

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If I’m not mistaken; they only charge you the $25 when you go to a lower priced plan. But in your case because the Csr didn’t really know what was going on, they should take that charge off
[OP]
Deal Addict
Feb 28, 2012
1021 posts
1672 upvotes
Alberta
The bill's a mess because of the two rate plan changes one after another. There's a reason why users aren't permitted more than one rate plan change per cycle. I'm guessing the second one back to the 2012 plan was at your insistence, and the compliant 2nd rep didn't understand the ramifications. The first change to a present-day plan gave you the now standard Voicemail+, which was indeed an $8 add-on 7 or 8 years ago, the charge triggered by your demand to turn the clock back. The $25 system-applied charge could be for a couple reasons, related to the change back to the 2012 plan.

The charges can be adjusted of course. Time to let that old BTS plan go, accept the premium voicemail included with in-market plans, the free unlimited nationwide talk & text, and the free 10GB bonus data.
Member
Nov 26, 2007
287 posts
21 upvotes
Lululand
I couldn't find this on the website, but does anyone know if you BYOD to a new activation at Freedom if you have to sign a contract?
Jr. Member
Dec 13, 2009
170 posts
38 upvotes
speaking of billing issues, got charged for calling fido at their 1855 toll free number. got 13 dollars international calling long distance extra charge. freedom wont reverse. i will transfer to another carrier.
Member
Jul 29, 2007
247 posts
96 upvotes
Markham
pjw918 wrote: The bill's a mess because of the two rate plan changes one after another. There's a reason why users aren't permitted more than one rate plan change per cycle. I'm guessing the second one back to the 2012 plan was at your insistence, and the compliant 2nd rep didn't understand the ramifications. The first change to a present-day plan gave you the now standard Voicemail+, which was indeed an $8 add-on 7 or 8 years ago, the charge triggered by your demand to turn the clock back. The $25 system-applied charge could be for a couple reasons, related to the change back to the 2012 plan.

The charges can be adjusted of course. Time to let that old BTS plan go, accept the premium voicemail included with in-market plans, the free unlimited nationwide talk & text, and the free 10GB bonus data.
I think that's exactly what happened. It should all be fixed now, but I'll have to wait until the next bill to know for sure.

And yes, I'm considering switching to an in market plan. It'll be a few bucks more, but the extra data and nationwide talk and text is well worth it.
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Jun 18, 2005
1294 posts
225 upvotes
Vancouver
d1ulove3 wrote: I also got older everywhere plan, but I get the 10gb.
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but i have Everywhere 50 plan (8gb data, 1 gb data USA) and the friends and family code, so paying $32 a month
Graphic Designer
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Mar 5, 2013
5419 posts
1290 upvotes
Manila, Philippines
perfectg wrote: but i have Everywhere 50 plan (8gb data, 1 gb data USA) and the friends and family code, so paying $32 a month
Did you get it?

Freedom Mobile F&F

Deal Addict
Nov 17, 2017
1646 posts
1598 upvotes
MissPrissy wrote: I couldn't find this on the website, but does anyone know if you BYOD to a new activation at Freedom if you have to sign a contract?
BYOD does not have phone tab, so no 2 year "contract" with Freedom mobile. Technically speaking, there are no more contracts, just phone tabs. Anyone can leave early, but need to pay off balance of tab, etc.
Public Mobile , Freedom Mobile, Tangerine
Deal Addict
Aug 31, 2010
4000 posts
1699 upvotes
MissPrissy wrote: I couldn't find this on the website, but does anyone know if you BYOD to a new activation at Freedom if you have to sign a contract?
You'll physically sign something, yes, but you can leave anytime without penalty on BYOD.
Jr. Member
Nov 25, 2018
114 posts
17 upvotes
d1ulove3 wrote: check your usage.
So, It wasn't there. Had to contact them again and now it appears in usage section. Thanks!
Deal Fanatic
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Mar 5, 2013
5419 posts
1290 upvotes
Manila, Philippines
Subink wrote: So, It wasn't there. Had to contact them again and now it appears in usage section. Thanks!
It will show like this one.
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Freedom Mobile F&F

Newbie
User avatar
Oct 16, 2011
70 posts
55 upvotes
Thanks OP! Was able to get via WhatsApp chat. Had to do the hardware upgrade but was looking to get iPhone 12 anyhow. I’m on the everywhere 60 plan with F&F discount.
Newbie
May 27, 2020
33 posts
35 upvotes
Theunderstudy wrote: I'm with the grandfathered plan, freedom 35 (5gb) and previously I had 2gb add-on (2 years ago) and could not provide 10gb, but they added a loyalty 5gb

$35, 12gb.

not bad I'll take it, wait around for black Friday deals and maybe try changing to koodo for better reception when I start taking trips away from Ontario lol
How did you get that loyalty 5 gig addon? I got 9 and run out of data quite often naturally

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