Hello,
I’ve been a customer with freedom since 2013. They’ve pretty much been milking my pockets like every other phone providers doing to ya out there. But my bill came today and hearing about the BTS(reason why I signed up for wind) being cancelled, messed my family’s plan prices lmao. So I called freedom up and complained...but heres the catch I DIDNT mention the BTS being cancelled. I just asked him why it wasn’t there since I've seen it since 2013. He goes on about the discontinuation for all freedoms customers. I snapped tffffff off. So he goes to offer me TWO OPTIONS.
Option #1: $2 off for 6 months on each line. I have 5, one being prepaid. Unfortunately, he couldn’t apply any discount for that line..odd.
Option #2: Receive 50GB data on each line. Once you use the 50 gb,it finishes. Yes, you read that right.
After hearing the second option, idek why the first option exists. Lol. But yeah I took it. I never had a customer rep just hand me over something like that. Id have to go through 4 long nights of unanswered questions/help and transferred dept. to. dept.
I hope this can benefit someone out there. I’ve seen online about people getting discounts and oddly enough for them, it doesn’t expire. Also, whats confusing is the two lines he was able to apply the discount to. Cross canada plan 10 and smartphone 40 4gb. So my question to you folks, is this a discount that can be applied to any line or is it for selective plans like ones covered under BTS?
Thanks for the read, first rfd post iml lol.
I can post pics later.
I’ve been a customer with freedom since 2013. They’ve pretty much been milking my pockets like every other phone providers doing to ya out there. But my bill came today and hearing about the BTS(reason why I signed up for wind) being cancelled, messed my family’s plan prices lmao. So I called freedom up and complained...but heres the catch I DIDNT mention the BTS being cancelled. I just asked him why it wasn’t there since I've seen it since 2013. He goes on about the discontinuation for all freedoms customers. I snapped tffffff off. So he goes to offer me TWO OPTIONS.
Option #1: $2 off for 6 months on each line. I have 5, one being prepaid. Unfortunately, he couldn’t apply any discount for that line..odd.
Option #2: Receive 50GB data on each line. Once you use the 50 gb,it finishes. Yes, you read that right.
After hearing the second option, idek why the first option exists. Lol. But yeah I took it. I never had a customer rep just hand me over something like that. Id have to go through 4 long nights of unanswered questions/help and transferred dept. to. dept.
I hope this can benefit someone out there. I’ve seen online about people getting discounts and oddly enough for them, it doesn’t expire. Also, whats confusing is the two lines he was able to apply the discount to. Cross canada plan 10 and smartphone 40 4gb. So my question to you folks, is this a discount that can be applied to any line or is it for selective plans like ones covered under BTS?
Thanks for the read, first rfd post iml lol.
I can post pics later.