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Freedom Mobile

Freedom -Data network issue compensation *YMMV*

  • Last Updated:
  • Feb 5th, 2020 7:13 pm
[OP]
Newbie
Feb 9, 2014
82 posts
237 upvotes

[Freedom Mobile] Freedom -Data network issue compensation *YMMV*

There was a network (Data ) issue yesterday -31st Jan and it got fixed this morning. Freedom customer service is providing compensation for this. It is ranging from $10 - $20 and you can politely request to do one time adjustment or can spread across months.

I used live Chat -

"I really understand how you feel about this and here's the maximum credit I can offer I will apply this $5 off for 4 months on your account."
Last edited by meetulp on Feb 2nd, 2020 1:19 am, edited 2 times in total.
31 replies
Deal Addict
Apr 6, 2017
1188 posts
1978 upvotes
GTA
I had no sms ability for two weeks. I cut the service. Enough is enough.
Sr. Member
Mar 3, 2015
574 posts
1058 upvotes
King City
I feel like this really isn't a "hot deal"...
Jr. Member
Jul 13, 2019
181 posts
82 upvotes
Which location? Just called them and as per their records there was no outage reprted in Toronto yesterday.
Deal Expert
User avatar
Jan 12, 2017
20555 posts
5870 upvotes
Scarberia
did this affect malvern scarborough? thx...another nope, just 5$ credit lol o well
*SIG: Ryzen R5 2600 cpu w/ ASrock B450M OCd to [email protected] stock cooler 16gb ram win10 pro w/radeon rx460 rogers Gigabit<< xb1 gamertag: mikka2017 >>
Sr. Member
User avatar
Jun 6, 2009
588 posts
112 upvotes
Edmonton is/was affected. I never should have signed up with Freedom Mobile. Awful service. No data, no voice, no 3G. Flat dead.
[OP]
Newbie
Feb 9, 2014
82 posts
237 upvotes
amb123 wrote: Which location? Just called them and as per their records there was no outage reprted in Toronto yesterday.
It was in Scarborough -Agincourt area
Sr. Member
Dec 24, 2018
818 posts
902 upvotes
Canada
mikka2017 wrote: did this affect malvern scarborough? thx...another nope, just 5$ credit lol o well
Would have been hot if it was 50 off per month for 4 months, as per legendary mikka 2017
Deal Expert
User avatar
Apr 16, 2001
16262 posts
2945 upvotes
Freedom has a data loss issue if you walk into a building... :rolleyes:
Automatic down-votes: Eufy, D-Link, TP-Link, Newegg, Canada Computers, any Chinese-owned cellphone, laptop or IoT device.
Deal Addict
User avatar
Jan 6, 2009
2103 posts
565 upvotes
Toronto
You get what you pay for. Until they prove to be on the same level as Robelus i would avoid.
Newbie
Sep 20, 2010
66 posts
101 upvotes
Mississauga
Thanks OP. I was first offered $5 one time discount. I told them “a friend” got $5/mo off for 4 months and they matched it. I used their Live Chat on my phone. Messenger chat agent claimed he couldn’t do it.
Deal Expert
User avatar
Feb 8, 2014
27061 posts
11499 upvotes
Socially Distanced
tfong010 wrote: I had no sms ability for two weeks. I cut the service. Enough is enough.
WTF, did you ever figure out why?
In fact in Rand McNally they wear hats on their feet and hamburgers eat people
Deal Addict
Apr 6, 2017
1188 posts
1978 upvotes
GTA
They don’t send any updates either way. Terrible customer service. Just can’t take it.
Sr. Member
Feb 6, 2016
620 posts
613 upvotes
Scarborough, ON
upvote ,i got my credit ,but im wondering why the people downvotes, it seems they do for no reason
Newbie
Nov 22, 2019
44 posts
11 upvotes
Got my credit $5 each line for 2 lines. One time only, better than nothing.
Deal Fanatic
User avatar
Nov 25, 2003
5304 posts
7379 upvotes
Vancouver
..vultures...
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He who gives up a little freedom to gain a little security, deserves neither and will lose both. (Benjamin Franklin)
Newbie
Nov 22, 2019
44 posts
11 upvotes
max011 wrote: ..vultures...
I got what i deserve to get. You know why? Because Freedom Mobile Agent made a mistake on my account then they charged me the data that i didn’t use. (vultures) Think twice before you post.

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