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PianoGuy wrote: ↑911 does work. Just make sure your 911 address, as entered on the FPL website, is correct.

Your question is difficult to understand. If my answer did not help, please phrase your question in a way that is easier to understand so that we know what you are asking.

I apologize if it's already be answered.

To confirm, if my address is saved correctly in FPL's portal/database, if I were to dial 911, it would be treated as if I were dialing using my BELL POTS line?

Anyone else getting this when trying to access the FPL Online Store?

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/2.2.9 (Debian) mod_ssl/2.2.9 OpenSSL/0.9.8g Server at secure.freephoneline.ca Port 443

I'm using an Obi202 and FPL and have been getting a lot of phone calls every 10 minutes from the number 12345 which seem to start at any time of the day or night. I haven't actually answered any of them but I'm assuming it's a telemarketer call or someone trying to hack into the unit. Anyone ever see this happen and is there an easy way to block it from the Obi?

Dohboy wrote: ↑I'm using an Obi202 and FPL and have been getting a lot of phone calls every 10 minutes from the number 12345 which seem to start at any time of the day or night. I haven't actually answered any of them but I'm assuming it's a telemarketer call or someone trying to hack into the unit. Anyone ever see this happen and is there an easy way to block it from the Obi?

Go through this thread, and read everything:
newegg-obihai-obi202-voip-phone-adapter ... st25148549


Having problems with SIP Scanners? Is your phone ringing constantly with caller ids that appear as 1001, 999, etc. Bots/crackers/scammers are looking (scanning ports) for ways to break into your services and devices.


1. Are you port forwarding from the router to the ATA or using DMZ? Let's not do that unless you have no other choice. Disable any port forwarding in the router to the ATA, especially UDP port 5060. If you find disabling port forwarding creates 1-way audio issues (or other weird problems), try disabling SIP ALG in your router.

2. If you used the OBitalk web portal to configure your ATA, you need to continue using www.obitalk.com for now. Enter the expert menu (advanced configuration; it's an "E" icon). Otherwise, dial ***1, and enter the IP you're told into your web browser.

If you used the Obitalk web portal (www.obitalk.com) to configure your ATA, keep in mind that you must continue using it to configure your ATA. Otherwise whatever settings you change will eventually be overwritten by what you previously entered at obitalk.com anyway. If you wish to disable this behaviour, dial ***1. Enter that IP address into a web browser. Navigate to System Management-->OBiTalk Provisioning-->select Disabled for the method. Save. Reboot ATA. Now obitalk.com won't overwrite whatever changes you make via the device's interface (via IP address).

Pick one method (obitalk.com) or the other (IP address of device) for changing device settings. But do not use both methods. Keep in mind that activating Google Voice requires using the Obitalk.com web portal.

3. Navigate to Voice Services-->SP(service you're using) Service-->X_UserAgentPort
Change this to something between 30000 and 60000

(In the Obitalk.com Portal, uncheck both device default and obitalk settings boxes to enter in your own settings).

(Submit/save and reboot ATA)

For OBi100 and OBi110

4. Create a white list of authorized IP addresses of the SIP servers you're using (and want to connect with your OBi ATA):
Service Providers>ITSP Profile (service you're using) >SIP>X_AccessList (enter valid SIP server IP addresses).

voip.freephoneline.ca is 208.65.240.44, for example.
toronto.voip.ms is 184.75.215.106.

Separate SIP server IP addresses that you use with this ITSP Service profile with commas in X_AccessList. Basically, you need to know what the IP addresses are of the SIP servers you're using for this particular VoIP service (and not for every single VoIP provider you use in general) on this particular ITSP Profile.

(submit/save and reboot ATA)


5. Stick/Add {>('yourauthusernamegoeshere'):ph} in your inbound call route. Voice Services-->SP(service you're using)-->X_InboundCallRoute
Use Oleg's method: http://www.obitalk.com/forum/index.php?topic=5467.0 (step 4 from that link)

If you don't know what yourauthusername is, navigate to Voice Services-->SP(service you're using) -->SIP Credentials-->AuthUserName

Here's an example of what an X_InboundCallRoute might look like with that part added:

{(MTelemarketers):},{>('yourauthusernamegoeshere'):ph}


The first section can be whatever you currently have in X_InboundCallRoute. The bolded part is what you need to add.

(submit/save and reboot ATA)


For OBi200 and OBi202 steps 4 and 5 are a lot simpler:

4.
Enable X_AcceptSipFromRegistrarOnly to accept inbound SIP requests only if they came from the same IP address of the current Registered proxy (found under Voice Services > SP(service you're using) Service-->SP Service)
If you're using Callcentric (ITSP service provider) with a secondary registration, don't do step 4 with an OBi200/202.


5. Remember: if you used the OBitalk web portal to configure your ATA, you need to continue using www.obitalk.com for now. Enable X_EnforceRequestUserID to accept SIP invite requests only if the request userid matches AuthUserName or X_ContactUserID (found under Voice Services > SP(service you're using) Service-->SIP Credentials)

(submit/save and reboot ATA)

The combination of steps 4 and 5 will stop sip scanner calls completely. But nothing beats a good firewall.



Having problems with Telemarketers?

For Freephoneline, Follow Me in your Freephoneline web portal must be disabled (unless you route MTelemarketers somewhere where the call is picked up immediately) for call blocking via your Obihai ATA to work. Login at https://www.freephoneline.ca/followMeSettings and check your Follow Me settings.

To learn about MTelemarketers (above) and blocking Telemarketers, visit http://www.toao.net/503-blocking-telema ... an-obi-ata
(this part is unrelated to stopping sip scanners). Good guide. Note that user defined digitmaps are limited to 511 characters.

If you have an OBi200 or OBi202, you can also navigate to Voice Services-->SP (service you're using)-->Calling Features-->X_BlockedCallers
You can enter 10 phone numbers, separated by commas, that you want to block per SP.


A. If you used the Obitalk web portal (www.obitalk.com) to configure your ATA, keep in mind that you must continue using it to configure your ATA. Otherwise whatever settings you change will eventually be overwritten by what you previously entered at obitalk.com anyway. If you wish to disable this behaviour, dial ***1. Enter that IP address into a web browser. Navigate to System Management-->OBiTalk Provisioning-->select Disabled for the method. Save. Reboot ATA. Now obitalk.com won't overwrite whatever changes you make via the device's interface (via IP address).

Pick one method (obitalk.com) or the other (IP address of device) for changing device settings. But do not use both methods. Keep in mind that activating Google Voice requires using the Obitalk.com web portal.


B. Navigate to Voice Services-->SP(voipservice) Service-->X_InboundCallRoute

add {(MTelemarketers):}


Here's an example of what an X_InboundCallRoute might look like For an OBi202, this would look like M, by the way, stands for Digit Map.

If you don't know what yourauthusername is, navigate to Voice Services-->SP(voipservice) -->SIP Credentials-->AuthUserName


C. submit/save/reboot

D. Navigate to User Settings-->User Defined Digit Maps

i. Pick an unused User Defined Digit Map

ii. For the Label, enter Telemarketers

iii. For the DigitMap, enter phone numbers you want to block.

For example, (1234567890|4168888888|5193333333)

E. Submit/save/reboot

Note that you must enter phone numbers as they appear in your VoIP service's call log. For FPL users login at https://www.freephoneline.ca/callLogs


Note that this method for Freephoneline drops all Telemarketer calls to FPL's voicemail (FPL basically wants all incoming calls picked up no matter what because FPL makes money off of incoming termination fees to its network), but at least your phones won't ring.

I probably do not have time to troubleshoot the following FPL workaround for that voicemail issue (especially not via PM, thank you), but here's a potential solution for that:

Because of not wanting these telemarketer calls to drop to FPL's voicemail, boon1 came up with a cool idea for sending these calls to the auto attendant.
merged-freephoneline-ca-free-local-soft ... st21807239
merged-freephoneline-ca-free-local-soft ... st21660123
However, for me, that's a bit of a problem because people in my household use the Auto Attendant to dial into and receive calls back from (and I don't want them to hear voice prompts that are intended for telemarketers). Because I have an OBi202, I have access to OBiPlus Basic, which gives me access to two additional auto attendants for free. I used one of them: merged-freephoneline-ca-free-local-soft ... st21807239 Edit: It appears that OBiPlus Basic is no longer being offered for new customers.


Also, you if you have another ITSP, configured on SP2 for example, you could use in FPL's X_InboundCallRoute in place of {(MTelemarketers):} to send those telemarketing calls to another phone number.

If FPL is SP1, you can also use
or (for sip calls) It doesn't really matter. But if you don't want telemarketing calls to drop straight to FPL's voicemail, it is possible with an Obihai ATA, to route these calls elsewhere. Maybe you want to send them to Lenny: http://toao.net/595-lenny (keep in mind that sending telemarketers to Lenny will let telemarketers know your phone number is active).

Good luck!

Totoriko wrote: ↑Anyone else getting this when trying to access the FPL Online Store?

Problem is fixed now. Try again.

http://status.fongo.com/

techfox wrote: ↑To confirm, if my address is saved correctly in FPL's portal/database, if I were to dial 911, it would be treated as if I were dialing using my BELL POTS line?

Not exactly. First your call would go to a national 911 call centre, your address would be confirmed, then your call would be transferred to your local 911 call centre (PSAP).

Webslinger wrote: ↑It will work, if you pay $70 for each and every phone number you use with FPL on the ATA. Sorry, I may have been confused by what you wrote previously. I thought you were going to port your Rogers number to FPL and wanted to keep your existing free FPL number to use on the ATA as well.

If so that would cost $70 (for the first FPL #) + $25 (to port into the first FPL #) + $70 (for the second FPL #) + taxes.

Nope, you weren't confused. That's exactly what I would like to do. And I'm still okay with spending the 70+25+70+taxes. I'm still going to save a ton of money in the long run.

Thanks again for the help.

indebted wrote: ↑Nope, you weren't confused. That's exactly what I would like to do. And I'm still okay with spending the 70+25+70+taxes. I'm still going to save a ton of money in the long run.

Thanks again for the help.

You'll be dialing **2 before the phone number you want to dial using the second FPL number, by default.

With an Obi202, you could have the second phone port dial out on SP2 by default. So, you could have the phone numbers functioning differently on each port, if you want.

Webslinger wrote: ↑..............It doesn't really matter. But if you don't want telemarketing calls to drop straight to FPL's voicemail, it is possible with an Obihai ATA, to route these calls elsewhere. Maybe you want to send them to Lenny: http://toao.net/595-lenny (keep in mind that sending telemarketers to Lenny will let telemarketers know your phone number is active).
Good luck!

I followed this script and it works great to weed out those pesky telemarketers ! Instead of Lenny I use "The number you have reached is not in service..." msg that I downloaded - it has to be in .wav format - there are websites that will convert mp3 to wav. To ensure that it was working properly I just added my cell phone to the list and then removed it once confirmed!
Cheers,

SeeWhy2 wrote: ↑I followed this script and it works great to weed out those pesky telemarketers ! Instead of Lenny I use "The number you have reached is not in service..." msg that I downloaded - it has to be in .wav format - there are websites that will convert mp3 to wav. To ensure that it was working properly I just added my cell phone to the list and then removed it once confirmed!
Cheers,

So, based on what you wrote, you're sending telemarketers to the auto attendant?

One thing I had thought of as an alternative was just to use a free FPL account, setup voicemail on it to play SIT tones and the out of service message, and then route all telemarketers to that FPL account, but I don't know if that would be considered to be an abuse of FPL's service.

You could also do the same thing with a free Callcentric number. Again, I have no clue if doing that would be considered abuse.


And you can also create a white list: newegg-obihai-obi200-59-99-a-1825095/4/#post23792781

Webslinger wrote: ↑So, based on what you wrote, you're sending telemarketers to the auto attendant?

Yes - and even 'tho I use the web portal I had to add the .wav through the web page (192.168.*.*)
FYI,

So . . . firmware updates for OBi202 ATA kills Obiplus firmware if your Obiplus subscription expired at Obitalk.com. I doubt this affects anyone on RFD. But this is an instance where updating firmware can actually remove or disable features.

Webslinger wrote: ↑ You could also do the same thing with a free Callcentric number. Again, I have no clue if doing that would be considered abuse.

FWIW, this option will not work with FPL. Selecting the disconnected call treatment option still results in the telemarketer reaching your FPL voicemail because Callcentric isn't actually picking up the call. And you can't upload your own audio nor create a personal voicemail greeting unless you pay.

My freephoneline number is suddenly stop to work recently, I misse several important calls.

I try to dial my number for testing, only got "this number is invalid" message.

I try to log in at freephoneline.ca, got wrong email or password(all save in computer), then I click forgotten password, got "Invalid account" message.

I only use this number to call transfer feature, so never dial out using their app.

Any similar situation?

bon wrote: ↑My freephoneline number is suddenly stop to work recently, I misse several important calls.

I try to dial my number for testing, only got "this number is invalid" message.

I try to log in at freephoneline.ca, got wrong email or password(all save in computer), then I click forgotten password, got "Invalid account" message.

I only use this number to call transfer feature, so never dial out using their app.

Any similar situation?

You need to dial out at least once every 90 days.

PianoGuy wrote: ↑Not exactly. First your call would go to a national 911 call centre, your address would be confirmed, then your call would be transferred to your local 911 call centre (PSAP).

Is this how OOMA, Comwave and VOIP.ms also work with 911?

Thanks

Yes. Every VoIP 911 call in Canada follows the same procedure, according to the CRTC.

embguy wrote: ↑You need to dial out at least once every 90 days.

Never know this rule. I am not dial out for years, as I no longer using their desktop app. I didn't get any warning emai/message/voice call before closing my account.

bon wrote: ↑Never know this rule. I am not dial out for years, as I no longer using their desktop app. I didn't get any warning emai/message/voice call before closing my account.

Now, you know. Search this thread on how to get your old number back.

bon wrote: ↑Never know this rule.

Only applies to accounts that have not made a purchase: http://support.freephoneline.ca/entries ... t-deleted-