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freephoneline.ca - Free Local Soft Phone Line for lifetime VOIP

Deal Fanatic
User avatar
Mar 3, 2002
8026 posts
2356 upvotes
@shan52,
shan52 wrote: "Service Provider Proxy Server: voip4.freephoneline.ca
Service Provider Proxy Server Port: 5060
Outbound Proxy Server: voip4.freephoneline.ca
Outbound Proxy Server Port: 5060"
Look at the .pdf guide here: http://forum.fongo.com/viewtopic.php?f=15&t=16196 (page 3)

Your ProxyServer Port is wrong, and there's no need to be listing anything for Outbound Proxy nor its port.
Member
User avatar
Dec 6, 2011
303 posts
130 upvotes
Montreal
Hi, when I try to call, it's said IP address not available. I'am using a powerline. After I re plug the powerline, the ATA worked.
Deal Fanatic
User avatar
Mar 3, 2002
8026 posts
2356 upvotes
shan52 wrote:
Mar 7th, 2016 1:20 pm
Hi, when I try to call, it's said IP address not available. I'am using a powerline. After I re plug the powerline, the ATA worked.
Nothing you've just written changes the fact that your settings are wrong.

Look at the .pdf guide here: http://forum.fongo.com/viewtopic.php?f=15&t=16196 (page 3)

Your ProxyServerPort is wrong, and there's no need to be using anything for Outbound Proxy nor its port. ProxyServerPort should be 6060 with voip4.freephoneline.ca

If you used the Obitalk web portal (www.obitalk.com) to configure your ATA, keep in mind that you must continue using it to configure your ATA. Otherwise whatever settings you change will eventually be overwritten by what you previously entered at obitalk.com anyway. If you wish to disable this behaviour, dial ***1. Enter that IP address into a web browser. Navigate to System Management-->OBiTalk Provisioning-->select Disabled for the method. Save. Reboot ATA. Now obitalk.com won't overwrite whatever changes you make via the device's interface (via IP address).

Pick one method (obitalk.com) or the other (IP address of device) for changing device settings. But do not use both methods. Keep in mind that activating Google Voice requires using the Obitalk.com web portal.

(In Obitalk.com, you will need to enable and enter expert settings to do the following, if you want to use Obitalk.com.)

Also, refer below:


What's the easiest way to setup a VoIP service with an Obihai ATA?

BestFind wrote:
Feb 12th, 2016 7:25 pm
I have now received the Obi202 that I bought and have also received the VOIP unlock code from FPL. What now? Do you have step by step instruction onto how to configure my Obi202 with FPL?
I would recommend posting in this thread instead for FPL issues: merged-freephoneline-ca-free-local-soft ... ip-821229/

I do recommend using the Obitalk portal for initial setup until newcomers get things working the way they want to, especially if they plan on using Google Voice. After you're comfortable and setup properly, stop using the portal (refer to newegg-obihai-obi202-voip-phone-adapter ... st25148699 if you want to stop using the portal).

1)The easiest way to setup a VoIP account on an Obihai ATA is to visit http://www.obitalk.com/obinet/
2)Then create an account/register.
3)Then add your Obihai ATA to the portal.
4)Then click the SP# (for FPL use SP1) you wish to configure.
5)Then scroll down the page and select the "next" button for "Obitalk Compatible Service Provider" (you will have to pay for a VoIP service, unless you have a Google Voice phone number).
6)Click "Accept" on the 911 pop up window.
7)Select the appropriate VoIP provider from the list.
8)If you're using your VoIP service for 911 service, then ensure "Use This Service for Emergency 911 Calls" is selected.
10) If required, select the closest Service Provider Proxy Server to you (or chose the one you get the lowest pings/jitter from).
11)Fill in Username and Password (provided by your VoIP provider. With FPL, log in at https://www.freephoneline.ca/showSipSettings; SIP Usename and SIP password).
12) Click "save"


BestFind wrote:I was reviewing your post and saw that it seems that one can go thru obitalk or IP address but not both.
correct
BestFind wrote: Since obitalk.com seems to ask for $10 (eventually outside of my warranty period) I would want perhaps to start to do manually.
They only charge $10 USD for updating firmware via the Obitalk web portal outside of your warranty period (and if you need to email or call them for technical support outside of the warranty period). That's it. There's two other ways of updating firmware for free.

You can still use the web portal to do whatever you want, after updating firmware, outside of the warranty period.

BestFind wrote:Can You give me a link that can guide me?
Visit https://www.obitalk.com/info/faq/OBi202 ... b-from-WAN

For FPL manual setup guides . . .

http://forum.fongo.com/viewtopic.php?f=15&t=16090
(For manual setup)

or

http://forum.fongo.com/viewtopic.php?f=15&t=16196 (use this if you're not using your own router; that is, if you were provided a crummy modem/router combo from your ISP then chances are this guide is going to work better for you)
(for manual setup)


Edit: Should you encounter one-way audio issues or dead air with FPL, visit merged-freephoneline-ca-free-local-soft ... st24955445
Jr. Member
User avatar
Aug 7, 2010
197 posts
10 upvotes
Toronto
used www.freephoneline.ca/mailbox to check and delete voicemail
now my home phone shows NEW VOICEMAIL and wont go away
even tried resetting the indicator from my phone but it pops back up

VOICE SERVICES >> SP1 >> CALLING FEATURES

MWIEnable [value checked] [default unchecked]
X_VMWIEnable [value checked] [default unchecked]
MessageWaiting [value checked] [default unchecked]


unchecking MessageWaiting makes it go away for a few minutes but then it comes back on its own
Deal Fanatic
User avatar
Mar 3, 2002
8026 posts
2356 upvotes
Y.M.C.M.B wrote:
Mar 7th, 2016 1:37 pm
used www.freephoneline.ca/mailbox to check and delete voicemail
now my home phone shows NEW VOICEMAIL and wont go away
Welcome to hell! :) This is, by far, imo, the worst annoyance with FPL, considering how incoming faxes are deleted by users.

http://forum.fongo.com/viewtopic.php?f= ... 4&start=25
Liptonbrisk wrote: I know what can cause this problem, but I don't know what resolves it.

The problem can occur if you delete voicemail at https://www.freephoneline.ca/mailbox
Possibly doing so causes some account sync bug to occur.
After deleting all voicemail at https://www.freephoneline.ca/mailbox, receiving another voicemail, and then deleting it by dialing *98 or my Freephoneline number, the problem occurs.
Freephoneline's server will eventually send a packet to my ATA, triggering MessageWaiting despite no voicemail being listed at https://www.freephoneline.ca/mailbox

Both times I've experienced this problem over the last two years, the trigger was deleting voicemail at https://www.freephoneline.ca/mailbox
I do have "voicemail to email" set to "copy" at https://www.freephoneline.ca/voicemailSettings (I don't know if that setting has to be enabled in order to reproduce this problem).

I also shut my ATA, router, and modem down for two hours. Changed DNS servers. Changed proxyserver. Nothing helped.
I've also experienced that exact same thing after deleting a message from the FPL voicemail portal.

Other than sending a ticket into FPL and asking to have your account or voicemail reset, I have no clue how to go about resolving this issue either.
https://support.fongo.com/anonymous_requests/new (send in a ticket). For the issue type select "VoIP Unlock Key"-->"My Account Inquiry".
If no responds to your support ticket, provide the ticket number in a private message to Fongo Support: http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852
Expect 24 hr (or longer) resolution.
Last edited by Webslinger on Mar 7th, 2016 1:45 pm, edited 1 time in total.
Sr. Member
Oct 24, 2004
528 posts
72 upvotes
I just got my number ported today and FPL sent me an email that it was done. It's asking me to call my service provider to cancel service with them, do u really have to call? Is it not already cancelled?

Now I'm trying to connect to my Obi. Before the port I was testing it and it worked great. Now tonight it won't connect.
I went to the PFL site and the SIP status says disconnected?

I can't connect to the ATA now, what am I doing wrong, thanks.
Deal Fanatic
User avatar
Mar 3, 2002
8026 posts
2356 upvotes
Cameraguy23 wrote:
Mar 7th, 2016 9:37 pm
I just got my number ported today and FPL sent me an email that it was done. It's asking me to call my service provider to cancel service with them, do u really have to call? Is it not already cancelled?
Typically your previous service will be cancelled automatically, but it makes sense to verify that you're not being charged for a service you're no longer receiving by contacting your former provider. In other words, it's your responsibility to ensure your previous service is cancelled and not FPL's.
Now I'm trying to connect to my Obi. Before the port I was testing it and it worked great. Now tonight it won't connect.
I went to the PFL site and the SIP status says disconnected?

I can't connect to the ATA now, what am I doing wrong, thanks.
When you port a number to FPL, your AuthUserName (SIP Username) changes when the port is completed.

1. If you used the Obitalk web portal (www.obitalk.com) to configure your ATA, keep in mind that you must continue using it to configure your ATA. Otherwise whatever settings you change will eventually be overwritten by what you previously entered at obitalk.com anyway. If you wish to disable this behaviour, dial ***1. Enter that IP address into a web browser. Navigate to System Management-->OBiTalk Provisioning-->select Disabled for the method. Save. Reboot ATA. Now obitalk.com won't overwrite whatever changes you make via the device's interface (via IP address).

Pick one method (obitalk.com) or the other (IP address of device) for changing device settings. But do not use both methods. Keep in mind that activating Google Voice requires using the Obitalk.com web portal.

(In Obitalk.com, you will need to enable and enter expert settings to do the following, if you want to use Obitalk.com.)


2. Navigate to Voice Services-->SP(FPL) Service-->SIP Credentials-->AuthUserName

3. Update AuthUserName
(login at https://www.freephoneline.ca/showSipSettings to check
SIP Username=AuthUsername)

4. submit/save/reboot ATA
Deal Addict
Nov 29, 2015
1212 posts
421 upvotes
North York, ON
Is it possible to change my freephoneline phone number from Quebec to Ontario? I didn't find any settings on their website. Anyone has similar question?
Deal Addict
Nov 29, 2015
1212 posts
421 upvotes
North York, ON
Webslinger wrote:
Mar 7th, 2016 9:50 pm
Typically your previous service will be cancelled automatically, but it makes sense to verify that you're not being charged for a service you're no longer receiving by contacting your former provider. In other words, it's your responsibility to ensure your previous service is cancelled and not FPL's.



When you port a number to FPL, your AuthUserName (SIP Username) changes when the port is completed.

1. If you used the Obitalk web portal (www.obitalk.com) to configure your ATA, keep in mind that you must continue using it to configure your ATA. Otherwise whatever settings you change will eventually be overwritten by what you previously entered at obitalk.com anyway. If you wish to disable this behaviour, dial ***1. Enter that IP address into a web browser. Navigate to System Management-->OBiTalk Provisioning-->select Disabled for the method. Save. Reboot ATA. Now obitalk.com won't overwrite whatever changes you make via the device's interface (via IP address).

Pick one method (obitalk.com) or the other (IP address of device) for changing device settings. But do not use both methods. Keep in mind that activating Google Voice requires using the Obitalk.com web portal.

(In Obitalk.com, you will need to enable and enter expert settings to do the following, if you want to use Obitalk.com.)


2. Navigate to Voice Services-->SP(FPL) Service-->SIP Credentials-->AuthUserName

3. Update AuthUserName
(login at https://www.freephoneline.ca/showSipSettings to check
SIP Username=AuthUsername)

4. submit/save/reboot ATA
Thanks! I will do so to change my phone number from Quebec to Ontario.
Deal Fanatic
User avatar
Mar 3, 2002
8026 posts
2356 upvotes
wxw2015 wrote:
Mar 7th, 2016 10:39 pm
Is it possible to change my freephoneline phone number from Quebec to Ontario?

I'm not sure.

https://fongo.zendesk.com/entries/82140 ... one-Number
Except yours is not a Fongo Mobile change request.

This might apply instead: http://support.freephoneline.ca/entries ... are-moving

Regardless, it's best to send a ticket in to ask: https://support.fongo.com/anonymous_req ... ge+Request
Deal Fanatic
User avatar
Mar 3, 2002
8026 posts
2356 upvotes
wxw2015 wrote:
Mar 7th, 2016 10:41 pm
Thanks! I will do so to change my phone number from Quebec to Ontario.
Nothing you quoted is going to change your phone number

You need to send a ticket in and ask.
Sr. Member
Oct 24, 2004
528 posts
72 upvotes
Sorry Webslinger I sent you a PM.
I got it to work now, however when I place a call they can hear me but I can't hear them?

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