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freephoneline.ca - Free Local Soft Phone Line for lifetime VOIP

Member
Nov 23, 2012
302 posts
166 upvotes
Ontario
ArrowFlynn wrote:
Anyway, for any FPL users in here frantically trying to troubleshoot why they can't reach VoIP.ms customers right now, don't bother.
Yes, my mom can't use voip.ms for international calls right now, which is the only reason she has a voip.ms account, and using an IP address instead of server name seems to work intermittently.
Her FPL number is working. I guess I'll add some World Credits to her FPL account for her so that she can have a backup option.
Member
Feb 6, 2020
322 posts
225 upvotes
Just to update, VoIP.ms' DNS host provider, Swiftvox, must have resolved or is close to fixing the problem.
I am now able to call my VoIP.ms contacts as well as load the website.
Deal Expert
Jan 7, 2002
23323 posts
18769 upvotes
Waterloo, ON
ArrowFlynn wrote: Just to update, VoIP.ms' DNS host provider, Swiftvox, must have resolved or is close to fixing the problem.
I am now able to call my VoIP.ms contacts as well as load the website.
Me too. Their twitter feed also explains how to update Windows Hosts file by adding an entry for their domain to access their website:

Code: Select all

173.231.187.61	voip.ms
veni, vidi, Visa
Member
Feb 6, 2020
322 posts
225 upvotes
voip.ms is timing out again at 7:30 p.m. EST
Not using IP fails registration
Image

On 2021-09-16 7:04 p.m., no-reply@obitalk.com wrote:

"Service Offline Alert -- OBi Device is Not Registered

Your voice service is not registering. This could be due to a temporary service disruption or an incorrect login credential."

I would follow their twitter page for updates:


FPL users shouldn't bother trying to troubleshoot an issue on their end when trying to reach VoIP.ms customers right now.




https://www.dslreports.com/forum/r33211120-
Steve VoIPms wrote:We’re under attack against the most powerful ransomware group in the world. We’re doing the best we can. No need for name calling our team is working very hard with our providers. These guys have taken down sites like Apple.

We apologize for the inconvenience. Measures will be taken to further strengthen the network in the future but these cyber-terrorists are very stubborn. Some servers are DDoSed in the 10 gigabits range
Deal Addict
Apr 24, 2014
1270 posts
738 upvotes
ArrowFlynn wrote: Why did you purchase World Credits if you can't use FPL at all?
That's the thing, I use FPL with my OBI200 at home, calls are made frequently. That's why I'm surprised that I received that notice.
Deal Expert
Jan 7, 2002
23323 posts
18769 upvotes
Waterloo, ON
hybrid09 wrote: That's the thing, I use FPL with my OBI200 at home, calls are made frequently. That's why I'm surprised that I received that notice.
So perhaps contact Fongo and ask them why you got that notice?
veni, vidi, Visa
Member
Feb 6, 2020
322 posts
225 upvotes
hybrid09 wrote: That's the thing, I use FPL with my OBI200 at home, calls are made frequently. That's why I'm surprised that I received that notice.
Fill out a ticket, and get that straightened out:
https://support.fongo.com/hc/en-us/requests/new. Use Freephoneline VoIP unlock key->my account inquiry for the issue type. Tell them you make outbound calls all the time, and ask why you received that email.
Deal Addict
Sep 11, 2006
1889 posts
620 upvotes
ArrowFlynn wrote: Why did you purchase World Credits if you can't use FPL at all?

It requires 32 bit Java.
These instructions work for me: http://forum.fongo.com/viewtopic.php?f= ... 810#p74810.




Buy a VoIP unlock key and make outbound calls on an ATA, IP Phone, or SIP App.

You won't be charged if you never purchased world credits. Your free account will just be deactivated.
If you buy a voip unlock key you still might be charged a dormant fee?
Member
Feb 6, 2020
322 posts
225 upvotes
Shadow Rider wrote: If you buy a voip unlock key you still might be charged a dormant fee?
No, but your world credits can expire even if you buy a VoIP unlock key in the event you don't make an outbound call every 60 days.
https://support.freephoneline.ca/hc/en- ... ld-Credits

The exception is Fongo Home Phone. Those customers never have world credits expire.

They don't deactivate VoIP unlock key accounts due to inactivity.
Deal Addict
Apr 24, 2014
1270 posts
738 upvotes
bylo wrote: So perhaps contact Fongo and ask them why you got that notice?
Yes but asking the very kind people who contribute on this forum never hurts, and this information will be available for future users.

I just wanted to see if anyone could clarify if an outbound long distance call was required. Wording seems to imply any outbound call - so I will contact Fongo and follow up.
Member
Feb 6, 2020
322 posts
225 upvotes
hybrid09 wrote:
I just wanted to see if anyone could clarify if an outbound long distance call was required. Wording seems to imply any outbound call - so I will contact Fongo and follow up.
It’s any outbound call that’s been picked up by the other end. You can prove your case by logging in at https://www.freephoneline.ca/callLogs. They should be able to see that on their end, I would imagine.
Deal Expert
Jan 7, 2002
23323 posts
18769 upvotes
Waterloo, ON
hybrid09 wrote: Yes but asking the very kind people who contribute on this forum never hurts, and this information will be available for future users.
I didn't say or even suggest that it would hurt. I simply suggested that if you weren't getting an answer here it might be best to ask Fongo directly.

FWIW I've had a World Credit on my account for several years. I bought the minimum amount ($5) just to make one international call. I've never made any LD calls since, yet the credit remains. (It's still over $4 today.)

I've never paid any attention to making at least one outgoing call every 60 days. I don't use the number very often. It's possible that there have been periods >60 days of non-use. And yet I've never gotten so much as a warning. So I can't be sure exactly why my account remains active.

Also I originally paid $25 to port the phone number in from another carrier. ISTR that ported-in numbers never expire regardless of how often they're used. Perhaps that's why my number stays active.

I mention all of this because it's very confusing, based on anecdotal information such as you'd get from posters here, to know exactly how Fongo determines what it takes to let an account expire or for World Credits to get consumed. That's why I suggested you contact them for an authoritative explanation.
I just wanted to see if anyone could clarify if an outbound long distance call was required. Wording seems to imply any outbound call - so I will contact Fongo and follow up.
Another option I forgot to mention is Fongo's own support forum: https://forum.fongo.com/

But again, the most authoritative answer is most likely to come from Fongo directly.
veni, vidi, Visa
Member
Feb 6, 2020
322 posts
225 upvotes
bylo wrote: So I can't be sure exactly why my account remains active.

Also I originally paid $25 to port the phone number in from another carrier. ISTR that ported-in numbers never expire regardless of how often they're used. Perhaps that's why my number stays active.

Right. VoIP unlock key and ported-in number accounts are never subject to deactivation due to inactivity.
https://support.freephoneline.ca/hc/en- ... t-deleted-

Freephoneline World Credit depletion is another matter.
https://support.freephoneline.ca/hc/en- ... ld-Credits
You don't have to make long distance calls to ensure they don't deplete. You have to complete (someone on the other end must answer the call) any outbound call every 60 days, according to their policy. Follow-Me calls don't count.

By the way, I think the VoIP.ms problem is fixed now, hopefully, based on email updates that customers were sent.
Deal Expert
Jan 7, 2002
23323 posts
18769 upvotes
Waterloo, ON
ArrowFlynn wrote: By the way, I think the VoIP.ms problem is fixed now, hopefully, based on email updates that customers were sent.
It is. I've been using it this morning.

Still a rather lengthy disruption. Some posters on Twitter are criticizing voip.ms for not anticipating this sort of DDoS attack, e.g. by using Cloudflare.

Lesson learned: With VoIP it's important to have a backup, e.g. cellphone, for emergency use (not just 911 level.)
veni, vidi, Visa
Member
Feb 6, 2020
322 posts
225 upvotes
bylo wrote:
Lesson learned: With VoIP it's important to have a backup, e.g. cellphone, for emergency use (not just 911 level.)
Yes, I use FPL, Anveo Direct, GV, my cell service, etc.
Deal Fanatic
User avatar
Apr 10, 2011
6811 posts
11346 upvotes
Montreal
VoIP.ms is completely down at the moment: Web site and Point of Presence servers. First time in over 10 years that such an event occurs. Cyber attack they said yesterday. I can't reach the Web site to re-route my calls to my cell. Lesson learned, when it gets back up, I will program if unreachable go to cellular!

Twitter

"The issue is now impacting both our customer portal and POP servers. Our team is working diligently on restoring the service as soon as possible. We sincerely apologize for these issues. Thank you!"
Deal Expert
Jan 7, 2002
23323 posts
18769 upvotes
Waterloo, ON
Temporel wrote: VoIP.ms is completely down at the moment: Web site and Point of Presence servers. First time in over 10 years that such an event occurs. Cyber attack they said yesterday. I can't reach the Web site to re-route my calls to my cell. Lesson learned, when it gets back up, I will program if unreachable go to cellular!

Twitter

"The issue is now impacting both our customer portal and POP servers. Our team is working diligently on restoring the service as soon as possible. We sincerely apologize for these issues. Thank you!"
Yeah, their Twitter feed is red hot with irate customers, especially resellers who support businesses. And this time using explicit IPs doesn't seem to work.

This is going to cost voip.ms dearly, both in terms of reputation and customers.
veni, vidi, Visa
Deal Addict
Dec 18, 2007
2861 posts
1844 upvotes
Vancouver, BC
Voip.ms being down does not affect FPL service, right?
Deal Addict
User avatar
Oct 31, 2010
1732 posts
1098 upvotes
Quebec
Hi guys,

I am having trouble making an international call. I'm using FreePhoneLine with an OBi100.

I am trying to reach a number in the UK (Harry Potter Studios): +44 (0) 800 640 4550

To place an international call, you must first dial 011, then the rest, right? I tried 011-44-800-640-4550 and 011-44-0-800-640-4550, and I always get a message that the call was rejected by my Service Provider.

I also tried resetting my DigitMap and OutboundCallRoute to default, but still it doesn't work.

I have plenty of World Credits remaining.

Here are my current settings:
Service Providers -- ITSP Profile A General
DigitMap: (1[2-9]xx[2-9]xxxxxxS0|011xxxxxxx.)

Physical Interfaces -- PHONE
DigitMap: ([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|[2-9]11|**0|***|#|**1(Msp1)|**2(Msp2)|**9(Mpp)|(Mpli))
OutboundCallRoute: {([1-9]x?*(Mpli)):pp},{(<311:5148720311>|<411:18005551212>|<511:18883550511>|<811:18003613977>|[2679]11):sp1},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**9:>(Mpp)):pp},{(Mpli):pli}

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