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Deal Fanatic
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Mar 3, 2002
9417 posts
3277 upvotes
This is just a reminder: please do not PM me for technical support requests. Please post on the forums instead where others may be able to respond faster than I can and learn from responses. Thank you.


Someone PMed me asking for help blocking anonymous incoming fax spam using an OBi200.


1) If you have an Obihai ATA, refer to pages 34 and 35 of the PDF guide to block anonymous calls: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839

or

2) Dial
*77 to Block Anonymous Calls
(dial *87 to Unblock Anonymous Calls)
http://www.obihai.com/docs/OBiFeatureStarCodes.pdf

or

3) a. Dial ***1
b. Enter the IP address you hear into a web browser
c. Navigate to Voice Services -> SP(FPL) Service -> Calling Features-->
enable AnonymousCallBlockEnable

Note that these three methods of anonymous call blocking with FPL drops incoming anonymous calls directly to FPL's voicemail system. FPL's voicemail system will automatically recognize that the incoming call is fax and convert the incoming fax to PDF file format. If you have voicemail to email enabled at https://www.freephoneline.ca/voicemailSettings (need to login), the PDF file will be forwarded to your email address.

4) https://forums.redflagdeals.com/newegg- ... #p28508682
Method #4 doesn't drop anonymous callers to FPL's voicemail system.

Also, from https://forums.redflagdeals.com/fido-wi ... #p25059721. . .
galantgtz99 wrote:
Feb 4th, 2016 7:23 pm
The number for this line is not distributed at all, nobody knows about it, yet i still get those stupid advertisement fax all the time.
It's somewhat unfortunate that you don't have an Obihai ATA, which would allow you to create a whitelist and/or use the Telemarketing digitmap feature I mentioned previously.

FWIW, Fongo and FPL are sister companies owned by Fibernetics, the largest privately held CLEC in Canada. Fongo and FPL get their free numbers from Fibernetics. I use Fongo Mobile as a dedicated incoming fax line. That's what I like about it, to be honest. You can see the faxes right from within the app.

Anyway, I did have the fax issue you're having with a Fongo Mobile number (but never with my FPL number). I was getting Canadian spam fax calls. I then registered my Fongo Mobile number with the Do Not Call List. A month later or so, the incoming spam faxes stopped. My feeling is that these Canadian faxers that were previously bothering me were complying with the Do Not Call List.

So, presumably, if the faxes are coming from a Canadian source, in theory, you could add yourself to the Do Not Call list: https://www.lnnte-dncl.gc.ca/insnum-regnum-eng.
And then when your number with the Do Not Call List is in effect, you could, again, in theory, file complaints to the CRTC if you continue to get faxes from Canadian sources.

However, the do not call list is often considered a joke because it's a location for foreign telemarketers to collect everyone's phone number. And they'll just spoof or fake outgoing phone numbers and call you constantly. Foreign telemarketers are unlikely to care about Canadian rules, regulations, and laws, and I'm not sure what the RCMP, for example, can do about foreign scammers: http://www.rcmp-grc.gc.ca/scams-fraudes/index-eng.htm.

In theory, you can also call the business number (located somewhere on the faxes) and ask them to unregister your phone number. But you also run the risk of having the company give your phone number to other companies at that point. They know your phone number is active and accepts faxes. They can compile a list of working numbers for the purposes of marketing.

Pianoguy suggests the following:

merged-freephoneline-ca-free-local-soft ... st22769793
PianoGuy wrote:
Jun 15th, 2015 10:23 am
The best way to deal with fax spam is to answer all calls. A physical answering machine would be good for this. If you don't have one, you could pick one up at a thrift store for $5. Alternately, (I assume the faxes are emailed to you) just set up a filter in your email client to automatically delete them.

I would have better suggestions, if they used predictable Caller ID.
It should be noted that if a fax call reaches your FPL or Fongo Mobile voicemail, you will receive the fax automatically as a PDF file in your online FPL or Fongo Mobile account (which can also be forwarded automatically to your email account). You can adjust the number of rings before voicemail picks up in your FPL online account after logging in at https://www.freephoneline.ca/voicemailSettings. For Fongo Mobile users, login at https://account.fongo.com/admin/settings/voicemail/.

Fongo Mobile questions should be posted in the RedFlagDeals Fongo Mobile thread: https://forums.redflagdeals.com/merged- ... e-1139985/.
Last edited by Guest1284983 on Feb 1st, 2018 7:48 am, edited 8 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Addict
Sep 2, 2014
1274 posts
340 upvotes
Richmond Hill, ON
Webslinger and other experts,

I upgraded the firmware of R7000 to the latest XWRT-Vortex. Now both incoming call & outgoing call work.

Still there is one issue: I can not stop/reject an incoming call. Any thoughts?

My env:
DSL modem (SmartRG 505N) in Bridged mode.
Router: R7000 running the latest XWRT-Vortex
OBi110

Webslinger wrote:
Jan 30th, 2018 6:57 am

Netgear R7000 routers

Update firmware. Disable SIP ALG in this router. Then reboot modem, router, and ATA in that order. Then test again.
If you have a Netgear R7000 router, you may need to install third party XWRT-Vortex firmware. I recommend doing this anyway to obtain easy access to both UDP Unreplied and UDP Assured timeout settings. Afterwards, turn off the router and the ATA. Turn on the router. Wait for it to be fully up and running (including Wi-Fi). Then turn on the ATA. Download XWRT-Vortex here: http://xvtx.ru/xwrt/download.htm. In your router, navigate to Advanced Settings–>WAN–>NAT Passthrough–>SIP Passthrough. Change SIP Passthrough to “Enabled + NAT helper.” Click “Apply.”
Newbie
Jan 17, 2017
89 posts
22 upvotes
Sorry for coming in a little late here (430 pages.....). But I live in Regina....and would like to dump my pricey Sasktel land line...and would like to port over my number. I have a regular cordless phone. Can someone just give me the very quick rundown as to what I would need to get up and running.......including a rough cost? Just run-of-the-mill average costs.
Deal Fanatic
User avatar
Mar 3, 2002
9417 posts
3277 upvotes
MrBigNose wrote:
Feb 1st, 2018 4:47 pm
Still there is one issue: I can not stop/reject an incoming call. Any thoughts?
I’m not sure what you mean by stop or reject? Are you talking about blocking telemarketers?
If so, click https://forums.redflagdeals.com/newegg- ... #p28508673, and refer to the telemarketing section of that post.
Also visit https://forums.redflagdeals.com/newegg- ... #p28508682
For the Telemarketing section, the OBi200 instructions would apply.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Fanatic
User avatar
Mar 3, 2002
9417 posts
3277 upvotes
plummer6699 wrote:
Feb 1st, 2018 4:55 pm
Sorry for coming in a little late here (430 pages.....). But I live in Regina....and would like to dump my pricey Sasktel land line...and would like to port over my number. I have a regular cordless phone. Can someone just give me the very quick rundown as to what I would need to get up and running.......including a rough cost? Just run-of-the-mill average costs.
I feel you would be best served by reading through the first two pages of this thread, slowly and carefully, instead: https://forums.redflagdeals.com/newegg- ... x-2145415/.

Although Freephonline provides free calling to Regina, FPL doesn't offer phone numbers in Regina--nor is able to port Regina phone numbers:
https://support.fongo.com/hc/en-us/articles/212436806 and https://support.fongo.com/hc/en-us/articles/212436086

Anveo.com offers phone numbers in Regina.
VoIP.ms can port phone numbers from Regina (but doesn't issue them currently).
Callcentric.com offers phone numbers in Regina
But I'm not going to discuss these services in an FPL thread.

So, again, please read the first two pages of this thread: https://forums.redflagdeals.com/newegg- ... x-2145415/.
Then visit the website of the respective VoIP service you're interested in.

Also, although you'd have to pay me to use Ooma (because I refuse to be locked into a proprietary ATA that forces me to use a single service), you can also check out that service as well.
Last edited by Guest1284983 on Feb 1st, 2018 5:04 pm, edited 4 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Addict
Sep 2, 2014
1274 posts
340 upvotes
Richmond Hill, ON
I mean, when there is an incoming call which I don't want to answer, I'd like to press the "END" button (in red) on my phone to reject it.
But I cannot do this on FPL phone.
I don't know if there is a way to set up this.

Edit: I got the answer from another forum. It's working as design for a landline phone.

"That's not how land line or VoIP telephones work. Pressing "off" doesn't do anything if you haven't yet answered the call. You are probably thinking of cell phones, which can reject a call without answering it.
It's working as designed."
Webslinger wrote:
Feb 1st, 2018 4:55 pm
I’m not sure what you mean by stop or reject? Are you talking about blocking telemarketers?
If so, click https://forums.redflagdeals.com/newegg- ... #p28508673, and refer to the telemarketing section of that post.
Also visit https://forums.redflagdeals.com/newegg- ... #p28508682
For the Telemarketing section, the OBi200 instructions would apply.
Last edited by MrBigNose on Feb 1st, 2018 5:19 pm, edited 1 time in total.
Deal Fanatic
User avatar
Mar 3, 2002
9417 posts
3277 upvotes
MrBigNose wrote:
Feb 1st, 2018 5:19 pm
I mean, when there is an incoming call which I don't want to answer, I'd like to press the "END" button (in red) on my phone to reject it.
But I cannot do this on FPL phone.
I don't know if there is a way to set up this.
As far as I know, you can't. If you'd prefer to shorten the number of rings before FPL's voicemail system picks up, you can make adjustments after logging in here:
https://www.freephoneline.ca/voicemailSettings.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Fanatic
User avatar
Mar 3, 2002
9417 posts
3277 upvotes
MrBigNose wrote:
Feb 1st, 2018 5:26 pm
Thanks. Your reply is so quick.
You're welcome.

Given that you've switched to Xwrt-Vortex (smart choice), you may be interested in the following, since Xwrt-Vortex is, essentially, Asuswrt-Merlin:

Thanks to Mango, many of us now understand that in order for ATAs to remain registered and working properly
with a VoIP SIP provider like Freephoneline, in particular after power failures, the following conditions must be met:

UDP Unreplied Timeout (in your router) < NAT Keep-alive Interval (in your ATA; for Obihai ATAs this is X_KeepAliveExpires) < UDP Assured Timeout (in your router) < SIP Registration Failure Retry Wait Time (or RegisterRetryInterval in Obihai ATAs)

“<“ means less than.

A problem can occur when the Keep-Alive interval is greater than UDP Assured Timeout (often 180 by default in
consumer routers): the NAT hole will close due to the ATA not communicating frequently enough with the SIP server.
In turn, incoming calls may, intermittently, not reach the ATA. Again, X_Keepalive expires is supposed to be 20 with
FPL.

Getting access to both UDP Unreplied Timeout and UDP Assured Timeout settings in consumer routers may be
difficult, if not impossible. Asuswrt-Merlin, third party firmware for Asus routers, does offer easy access to these two
settings, which are found under General–>Tools-->Other settings. In part, for this reason, I tend to use Asus routers
that work with Asuswrt-Merlin. However, my understanding is that third party Tomato firmware has these two settings
as well. So if your router supports Tomato firmware, that may be another option.
The keep alive interval for FPL is 20. The SIP Registration Failure Retry Wait Time is 120. I use 10 for UDP
Unreplied Timeout and 117 for UDP Assured Timeout.


Otherwise, you run the risk of getting into a situation where you may sometimes need to reboot devices in the following order (this is always the proper device reboot order, by the way):
A. Turn off modem, router and ATA. B. Turn on modem (wait for it to boot up). C. Turn on router. Wait for router to be fully up and transmitting data. D. Turn on ATA.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Addict
User avatar
Feb 9, 2012
3579 posts
363 upvotes
Toronto
I haven't updated FW in a long time and want to get advise here before I do. I do not connect to Obitalk and would need to do it manually.

ModelName OBi200
HardwareVersion 1.4
SoftwareVersion 3.1.0 (Build: 5264)

Everything works and have no issues. should I update or leave as is?
Deal Fanatic
User avatar
Mar 3, 2002
9417 posts
3277 upvotes
cessnabmw wrote:
Feb 1st, 2018 7:56 pm
I haven't updated FW in a long time and want to get advise here before I do. I do not connect to Obitalk and would need to do it manually.

ModelName OBi200
HardwareVersion 1.4
SoftwareVersion 3.1.0 (Build: 5264)

Everything works and have no issues. should I update or leave as is?
I suggest updating only if you’re having a problem that is known to be addressed by the firmware update. Otherwise, leave well enough alone.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Addict
User avatar
Feb 9, 2012
3579 posts
363 upvotes
Toronto
Webslinger wrote:
Feb 1st, 2018 8:18 pm
I suggest updating only if you’re having a problem that is known to be addressed by the firmware update. Otherwise, leave well enough alone.
Thank you for your help. Always!
Newbie
Jan 17, 2017
89 posts
22 upvotes
Webslinger wrote:
Feb 1st, 2018 5:04 pm
I feel you would be best served by reading through the first two pages of this thread, slowly and carefully, instead: https://forums.redflagdeals.com/newegg- ... x-2145415/.

Although Freephonline provides free calling to Regina, FPL doesn't offer phone numbers in Regina--nor is able to port Regina phone numbers:
https://support.fongo.com/hc/en-us/articles/212436806 and https://support.fongo.com/hc/en-us/articles/212436086

Anveo.com offers phone numbers in Regina.
VoIP.ms can port phone numbers from Regina (but doesn't issue them currently).
Callcentric.com offers phone numbers in Regina
But I'm not going to discuss these services in an FPL thread.

So, again, please read the first two pages of this thread: https://forums.redflagdeals.com/newegg- ... x-2145415/.
Then visit the website of the respective VoIP service you're interested in.

Also, although you'd have to pay me to use Ooma (because I refuse to be locked into a proprietary ATA that forces me to use a single service), you can also check out that service as well.
Thanks Webslinger! I realllllyyyyyy appreciate your reponse and help on this. I will be reading all of your recommendations!
Member
Apr 9, 2009
460 posts
504 upvotes
Calgary
Thank you Webslinger, my caller ID shows up on outgoing calls now.

Just another question if someone can help me. I have a long delay calling out from when i dial the number to when it starts ringing. About 30 seconds plus. I figure it has something to do with my digimap, I tried a few that I found online but nothing works. I've never had this problem until recently, not sure why it would start all of a sudden.

Thanks in advance
Sr. Member
May 7, 2012
791 posts
347 upvotes
Thanks @Webslinger your FPL/OBi guide helped me dust off and fire up an old fax machine (an old MFP that can't print anymore). Tested to a Fongo mobile number and the .pdf was convenient.

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