boon1 wrote: ↑ Any external calls to my home number will be directed to the answering machine but no messages is being recorded. At first I thought it was the answering machine problem but this is not the case.
I've a specific phone number setup on OBi200 that it will be redirected to Auto-Attendant and will give me an option to either calling my home or allow this number to make a phone calls from my home phone.
Remove that specific number from being directed to the Auto Attendant and test again (call your FPL number by using that specific number). It should be trivial for you to test with your cell phone number. After testing, add the specific number back again.
Sorry, I don't have an answer for you. What you're describing doesn't make any sense to me. That is, I fail to see what difference it makes whether your phone rings with or without the auto attendant being triggered.
The phone rings regardless. Consequently, your answering machine should pick up regardless.
Given that I can't see what difference ringing makes regardless of whether Auto Attendant is triggered, I'm not sure why your ATA would be at fault. A ring is a ring.Could it be the faulty of my existing OBi200?
Are you saying your answering machine doesn't pick up the call? If so, I'm not sure what's happening with your answering machine.
Maybe try asking in the Obihai forums.
Or are you hearing beeping on the recorded message? If you're hearing beeping, then your ATA is trying to handle, incorrectly, a fax event (and the following instructions below apply):
If you used the Obitalk web portal (www.obitalk.com) to configure your ATA, keep in mind that you must continue using it to configure your ATA. Otherwise whatever settings you change will eventually be overwritten by what you previously entered at obitalk.com anyway. If you wish to disable this behaviour, dial ***1. Enter the IP address you hear into a web browser. Navigate to System Management-->OBiTalk Provisioning-->select Disabled for the method. Save. Reboot ATA. Now obitalk.com won't overwrite whatever changes you make via the device's interface (via IP address).
Pick one method (obitalk.com) or the other (IP address of device) for changing device settings. But do not use both methods.
That grey cog wheel with the "E" is for the expert configuration menu.
It shows when logging in at http://www.obitalk.com, selecting "Edit Profile" on the left, then scrolling down
under "Advanced Options" and finally selecting "Enable OBi Expert Entry from Dashboard."
1. Navigate to Codecs-->Codec Profile (do this for both A&B)-->Codec Settings
2. If T38Enable is enabled, change T38Reinvite to "callee only"
3. Save settings/reboot ATA
There's a related thread here: http://www.obitalk.com/forum/index.php?topic=12530.20