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freephoneline.ca - Free Local Soft Phone Line for lifetime VOIP

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Mar 3, 2002
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Camilo wrote: I will be waiting for the port to be completed and then I'll make the needed changes to my ATA device.
I'm not sure whether you saw the additions to my original reply.


For your SPA2102 with FPL, I recommend doing the following . . .

1. Navigate to the SIP tab-->NAT Support Parameters, and make sure that the following settings are enabled (due to FPL's switches):

a)Handle VIA received-->yes
b)Handle VIA rport-->yes
c)Substitute VIA Addr-->yes

2. Navigate to Voice-->SIP-->SIP Timer Values (sec)
Reg Retry Intvl should be 120 seconds

3. Navigate to Line 1 (or whatever you're using for FPL)-->SIP settings and change SIP Port to a random number between 30000 and 60000

Keep this link handy: freephoneline-ca-free-local-soft-phone- ... #p26808549 (it also applies to your ATA)

I also suggest reading the first four pages (the preamble) of this PDF guide, regardless of the ATA you own: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839.

Also visit https://support.freephoneline.ca/hc/en- ... redentials and http://forum.fongo.com/viewtopic.php?f=15&t=16198
Last edited by Guest1284983 on Apr 9th, 2018 2:19 pm, edited 2 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Sr. Member
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Sep 17, 2003
695 posts
12 upvotes
Mississauga
I did see but I can delay making the changes so I can keep using the current provider until it stops working, right?
Would there be any advantage making the change now if I can't use my home number with FPL yet?
Unless you mean that I make the changes to Line 2 for testing only and just change the username/password once it's ported. Is that what you mean?
Thanks again,
Webslinger wrote: I'm not sure whether you saw the additions to my original reply.


For your SPA2102 with FPL, I recommend doing the following . . .

1. Navigate to the SIP tab-->NAT Support Parameters, and make sure that the following settings are enabled (due to FPL's switches):

a)Handle VIA received-->yes
b)Handle VIA rport-->yes
c)Substitute VIA Addr-->yes

2. Navigate to Voice-->SIP-->SIP Timer Values (sec)
Reg Retry Intvl should be 120 seconds

3. Navigate to Line 1 (or whatever you're using for FPL)-->SIP settings and change SIP Port to a random number between 30000 and 60000

Keep this link handy: http://fhttps://forums.redflagdeals.com ... #p26808549 (it also applies to your ATA)

I also suggest reading the first four pages (the preamble) of this PDF guide, regardless of the ATA you own: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839.

Also visit https://support.freephoneline.ca/hc/en- ... redentials and http://forum.fongo.com/viewtopic.php?f=15&t=16198
Deal Fanatic
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Mar 3, 2002
9417 posts
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Camilo wrote: I did see but I can delay making the changes so I can keep using the current provider until it stops working, right?
Yes
Would there be any advantage making the change now if I can't use my home number with FPL yet
Not really
Unless you mean that I make the changes to Line 2 for testing only and just change the username/password once it's ported.
I provided you with that information because I wasn't sure whether you had access to it or were otherwise aware. That's all.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Sr. Member
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Sep 17, 2003
695 posts
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Mississauga
You're super helpful on these ATA/FPL/Fongo issues. In my name (and probably in the name of RFD community), I truly thank you for all the free assistance provided...
Webslinger wrote: Yes



Not really



I provided you with that information because I wasn't sure whether you had access to it or were otherwise aware. That's all.
Deal Fanatic
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Mar 3, 2002
9417 posts
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Camilo wrote: You're super helpful on these ATA/FPL/Fongo issues. In my name (and probably in the name of RFD community), I truly thank you for all the free assistance provided...
You're welcome!

One common issue newcomers to FPL encounter is that it takes up to 10 minutes (actually it may take up to 15 now because I haven't tested in quite awhile, and FPL may have increased the time duration) for voicemail notifications to appear after a message has been left and also to disappear after all voicemails have been deleted. This was done by FPL to reduce their server bandwidth consumption.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Member
Nov 22, 2010
249 posts
72 upvotes
Can anyone confirm how Google Voice works? Is it only for the outgoing? I have set up Google voice-USA- number on Linksys PAP in one port with https://simonics.com/gw/ settings. Another port has Freephoneline tel number. Outgoing calls work fine but there are no incoming calls. Is it like that or I am missing some settings?
Last edited by new936 on Apr 10th, 2018 12:20 am, edited 1 time in total.
Deal Fanatic
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Mar 3, 2002
9417 posts
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new936 wrote: Can anyone confirm how Google Voice works? Is it only for the outgoing?
No, you can receive incoming calls on your GV number if you have an actual Google Voice number as opposed to just a Google Voice account

But I'm not going to start providing technical support for Google Voice Gateway, especially in a dedicated Freephoneline thread. If you need help, I suggest posting in GVG's support forums:
http://support.simonics.com/support/discussions. You can also post in dslreports voip forum where phonesimon posts (Bill Simon).
A configuration guide for your ATA can be found at http://support.simonics.com/support/sol ... 0586-pap2t.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Member
User avatar
Feb 7, 2010
236 posts
44 upvotes
Kingston
Webslinger, I just wanted to say thank you so much for providing such an amazing technical document for V1.54.
As a first time VoIP with Obi200, the instructions were clear and amazing. THANK YOU!!!!!
I just had one more question, now that I'm all set up; which cordless phones do people recommend for home personal use?
Deal Fanatic
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Mar 3, 2002
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aznmafia wrote: Webslinger, I just wanted to say thank you so much for providing such an amazing technical document for V1.54.
As a first time VoIP with Obi200, the instructions were clear and amazing. THANK YOU!!!!!
I'm glad you found the guide useful, and it's now at version 1.55 due to some stupid typos I corrected: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839.
I just had one more question, now that I'm all set up; which cordless phones do people recommend for home personal use?
I'm not an expert on cordless phones, so I wouldn't interpret what I'm writing here as a recommendation. However, I notice that many people on RFD use or recommend some form of Panasonic cordless phones.
Regardless of what you choose, I suggest ensuring that you choose a store that has a generous return policy in the event you're unhappy with your purchase (Costco comes to mind).
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Member
Nov 22, 2010
249 posts
72 upvotes
Thanks, Webslinger. I have posted my question in simonics forum. Hopefully, I will get help.
Webslinger wrote: No, you can receive incoming calls on your GV number if you have an actual Google Voice number as opposed to just a Google Voice account

But I'm not going to start providing technical support for Google Voice Gateway, especially in a dedicated Freephoneline thread. If you need help, I suggest posting in GVG's support forums:
http://support.simonics.com/support/discussions. You can also post in dslreports voip forum where phonesimon posts (Bill Simon).
A configuration guide for your ATA can be found at http://support.simonics.com/support/sol ... 0586-pap2t.
Deal Addict
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Feb 9, 2012
3742 posts
460 upvotes
Toronto
Question on optimizing router configuration.

My router died and I bought an Archer C7 (1750). All setup and my Obi / FPL are working fine. Rogers cable modem is in bridge mode and I have disabled SIP ALG on my router.

What other settings do I need to change on my router for optimization?

Thanks!
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Mar 3, 2002
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cessnabmw wrote: Question on optimizing router configuration.

My router died and I bought an Archer C7 (1750).
I have no familiarity with that router. I've never used it.

Typically, for VoIP SIP services, especially for freephoneline, you want

1) a router that lets you disable SIP ALG if it's buggy (you bought a router that gives you the option to disable SIP ALG, so that's good),

2) a router that allows you to set QoS or give highest priority to your ATA over all other devices on your LAN (local area network),

For a very general description of what QoS can do for you, visit https://www.voipmechanic.com/qos-for-voip.htm.
The basic idea is if you're torrenting or have a bunch of other computers, smartphones, tablets, etc. downloading and uploading (hogging all your available bandwidth), you don't want
your ATA not to have access to enough bandwidth to make or receive calls properly. So QoS or a Bandwidth Monitor feature (which is just another form of QoS) is a really good idea for VoIP users.

I often get an occasional relative complaining to me, "Hey my calls sound choppy." And then when I go visit, some kids are playing MMOs on a computer, while another person is downloading a huge file,
and another person is backing up files to a cloud service all at the same time someone else is trying to talk on the phone. All those devices, without QoS enabled, are fighting over available bandwidth along with the ATA.


I don't know whether your C7 offers this feature: https://www.tp-link.com/fr-be/faq-194.html, but if it does, you might want to read up on it.
I'm not positive, but I think that feature might be available for hardware versions 1, 2, and 3.

Also, I'm not sure whether the following link applies to your router (but if it does, give your ATA highest priority over all other devices on your LAN):
https://www.tp-link.com/us/faq-1104.html (might apply to hardware version 4 of the C7).

You want to set device priority (not application priority).

Bottom line is that you want to give highest priority to your ATA over all other devices on your local area network.

Just now, I quickly googled C7 archer and QoS, and I came across a few threads (one of them on Reddit) where someone is complaining about the lack of QoS options (but that person may be clueless).
Oh . . . I see there's at least four different versions of the C7.

Okay, I just found the emulators: https://www.tp-link.com/us/support/emulators. Hmmm . . . https://www.tp-link.com/resources/simul ... her_C7_v4/ (navigate Advanced-->QoS). So, hardware version 4 of the C7 does offer QoS.

Anyway, check out those faq links I posted. One or the other may apply to your C7. Those are starting points at least.

And maybe TP-Link support can guide you through a QoS setup for your ATA if necessary: https://www.tp-link.com/ca/contact.html.


and 3) A router that lets you adjust both Unreplied and Assured UDP timeouts.

Thanks to Mango, many of us now understand that in order for ATAs to remain registered and working properly with a VoIP SIP provider like Freephoneline, in particular after power failures, the following conditions must be met:

UDP Unreplied Timeout (in your router) < NAT Keep-alive Interval (in your ATA; for Obihai ATAs this is X_KeepAliveExpires) < UDP Assured Timeout (in your router) < SIP Registration Failure Retry Wait Time (or RegisterRetryInterval in Obihai ATAs)

“<“ means less than.

When a modem leases a new IP address, a problem can arise where prior associations using the old IP address are maintained in the router. When the ATA attempts to communicate using the old IP address, the response is unreplied, and then if the UDP Unreplied timeout is greater than the Keep Alive Interval (and UDP Unreplied timeout is often set to 30 by default in consumer routers) a problem arises where the corrupted connection persists. If UDP Unreplied timeout is, for example, 10, and the NAT Keep Alive Interval is 20, then the corrupted connection will timeout or close. A new connection will be created, and everything will work fine.

Another problem can occur when the Keep-Alive interval is greater than UDP Assured Timeout (often 180 by default in consumer routers): the NAT hole will close due to the ATA not communicating frequently enough with the SIP server. In turn, incoming calls may, intermittently, not reach the ATA. Again, X_Keepalives expires is supposed to be 20 with FPL.

Getting access to both UDP Unreplied Timeout and UDP Assured Timeout settings in consumer routers may be difficult, if not impossible. Asuswrt-Merlin, third party firmware for Asus routers, does offer easy access to these two settings, which are found under General–>Tools-->Other settings. In part, for this reason, I tend to use Asus routers. However, my understanding is that third party Tomato firmware has these two settings as well. So if your router supports Tomato firmware, that may be another option. Note that I will not be held accountable any damage resulting from failed firmware updates.

The keep alive interval for FPL is 20. The SIP Registration Failure Retry Wait Time is 120. I use 10 for UDP Unreplied Timeout and 117 for UDP Assured Timeout.



Sorry, if I were more familiar with your specific router, I might be able to offer other suggestions or offer specific settings to change, but I'm not familiar with it. And, unfortunately, I need to get a new furnace installed, so reading the manual for your router (or learning it) is a little too time consuming for me right now. But I think that router is relatively popular, so others may have suggestions. I'm pretty sure it supports DD-WRT. The problem I had when looking into DD-WRT at one point is that it wasn't easy to adjust Unreplied UDP timeouts: https://www.dd-wrt.com/phpBB2/viewtopic.php?p=1032124.


Lastly, I strongly recommend double checking your ATA settings against this PDF guide: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839.

Sorry, beyond what I've typed rapidly here, I doubt I'm going to be able to offer additional advice regarding your router. Possibly others will jump in and offer other or more specific suggestions for you.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Addict
User avatar
Feb 9, 2012
3742 posts
460 upvotes
Toronto
Thanks @Webslinger !!

The Archer C7 I have is hardware v4.

I have disabled SIP ALG.
I've just setup QoS for the ATA
ATA was already configured using your doc :)
Sr. Member
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Sep 17, 2003
695 posts
12 upvotes
Mississauga
Webslinger wrote: You're welcome!

One common issue newcomers to FPL encounter is that it takes up to 10 minutes (actually it may take up to 15 now because I haven't tested in quite awhile, and FPL may have increased the time duration) for voicemail notifications to appear after a message has been left and also to disappear after all voicemails have been deleted. This was done by FPL to reduce their server bandwidth consumption.
Just to update everyone, my porting from Vbuzzer was completed today.

I got home, made the needed changes to the 2nd line of my SPA 2102 device and started using freephoneline right away.

Very easy with the info webslinger provided.

Crossing my fingers now that this company stays around for at least another year to make my investment (113.00 to get the config file and port my line to them) worth it.

I know they have been around for a while, so I think I'll be fine.

Thanks...

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