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freephoneline.ca - Free Local Soft Phone Line for lifetime VOIP

Deal Fanatic
User avatar
Mar 3, 2002
9417 posts
3277 upvotes
gmason86 wrote:
May 1st, 2018 2:35 pm
What I'd like to do is ultimately forward all unanswered/unavailable calls to my Canadian cell number. So in other words, if it rings out, or the line is busy, (or even if my internet went out, but don't think that's possible) or whatever, I'd like it to forward to my cell phone. I gather that would need to happen before any of the lines would pick up on voicemail.
http://forums.redflagdeals.com/newegg-o ... #p27255747 (you can rinse and repeat that process for your UK number as well)
I don't know how X_Use302ToCallForward behaves with SIPGate Basic, since I've never used it. However, you're not planning to use SIPGate Basic to call forward anyway, so that shouldn't matter.
And GV with Obihai ATAs (until June, anyway) use XMPP, so X_Use302ToCallForward setting doesn't matter.

This isn't related to your question, but you should click google-voice-ends-xmpp-support-june-18- ... d-2189964/ for a heads up (don't discuss that situation in the FPL thread, please; the end of XMPP support for Google Voice has nothing do with FPL).

These posts are also, somewhat related to your question:
http://forums.redflagdeals.com/newegg-o ... #p27255847
http://forums.redflagdeals.com/having-t ... #p27308803
http://forums.redflagdeals.com/freephon ... #p27131121
freephoneline-ca-free-local-soft-phone- ... #p27136184

https://support.freephoneline.ca/hc/en- ... Follow-Me- (this method breaks the telemarketing blocking methods I outlined in the FPL guide)
You need to login at https://www.freephoneline.ca/followMeSettings to enable Follow Me.




Additionally, others might find this thread useful: https://www.obitalk.com/forum/index.php?topic=425.0, but for specific FPL help, I would refer to the previous links I posted first.
Last edited by Guest1284983 on May 1st, 2018 3:30 pm, edited 1 time in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Jr. Member
May 31, 2016
119 posts
30 upvotes
Webslinger wrote:
May 1st, 2018 3:30 pm
newegg-obihai-obi200-ata-49-99-1-50-ehf ... #p27255747 (you can rinse and repeat that process for your UK number as well)
I don't know how X_Use302ToCallForward behaves with SIPGate Basic, since I've never used it. However, you're not planning to use SIPGate Basic to call forward anyway, so that shouldn't matter.
And GV with Obihai ATAs (until June, anyway) use XMPP, so X_Use302ToCallForward setting doesn't matter.

This isn't related to your question, but you should click https://forums.redflagdeals.com/google- ... d-2189964/ for a heads up (don't discuss that situation in the FPL thread, please; the end of XMPP support for Google Voice has nothing do with FPL).

These posts are also, somewhat related to your question:
newegg-obihai-obi200-ata-49-99-1-50-ehf ... #p27255847
having-two-landlines-temporarily-two-pr ... #p27308803
freephoneline-ca-free-local-soft-phone- ... #p27131121
https://forums.redflagdeals.com/freepho ... #p27136184
Thanks - this is great! I'll give it a test when I get a chance.
Newbie
Jan 28, 2011
91 posts
6 upvotes
At times my Obi200 (with Freephoneline) will echo, I'm able to hear my own voice.
It was setup using Webslinger's guide, any tips on reducing this echo?

Thank you!
Deal Fanatic
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Mar 3, 2002
9417 posts
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fauxhebro wrote:
May 2nd, 2018 7:53 pm
At times my Obi200 (with Freephoneline) will echo, I'm able to hear my own voice.
Are the people you’re speaking to using bluetooth headsets or devices (car hands free)? Ask them to turn bluetooth off and retest.
If the problem goes away, it's an issue with their bluetooth devices. I've had annoying conversations with people
when they were using some blutooth handsfree device while I was on Bell landlines (not mine, of course).

If someone is talking on a handsfree device (either you or the caller), try not using handsfree mode to see if that make a difference.
It was setup using Webslinger's guide, any tips on reducing this echo?
In my guide, I've suggested increasing default TX and RX gain for faxing purposes. You can set them
back to defaults or reduce them.

Navigate to Physical Interfaces-->Phone Port-->Port Settings

ChannelRxGain default is -1
ChannelTxGain default is -2.

ChannelRXGain is outbound volume
ChannelTXGain is inbound volume

I'm actually using -1 for ChannelTXGain, and 0 for ChannelRXGain, which are higher than defaults, without issue.

I would start be reducing outbound volume (ChannelRXGain) to -1 or -2. Outgoing voice will be slightly softer when bouncing back to you. You can keep testing by lowering ChannelRXGain until you reach the desired goal.

You can also try using a different phone.

I'm unable, by the way, to reproduce this issue other than what I described before (and the problem, in that case, is on the other side when people are using handsfree devices . . . Or when their speaker is turned up too high, and your voice gets sent back to you through their mic).
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Sr. Member
Mar 30, 2009
835 posts
327 upvotes
Not sure if this question has been asked and answered before, but can I use the VOIP unlock key with both an ATA and an app on my mobile phone at the same time?
Member
User avatar
Jul 21, 2009
362 posts
104 upvotes
London
xt21 wrote:
Apr 25th, 2018 7:40 pm
Has anyone else been having issues with free phone line today? Calls are going straight to voicemail. Outgoing calls are saying insufficient balance.
I am. On Rogers Hilton but noticed 2 days ago no incoming...straight to voicemail. Nothing has changed for over 5 years so not sure whats up.
Member
Apr 22, 2015
220 posts
68 upvotes
Ottawa, ON
I don't think you can as it will only work with the last device registered and that there is a limit to the number of registrations within a certain time period. (Webslinger, let us know if I misunderstood anything).
Deal Fanatic
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Mar 3, 2002
9417 posts
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frugal1 wrote:
May 4th, 2018 7:32 am
Not sure if this question has been asked and answered before, but can I use the VOIP unlock key with both an ATA and an app on my mobile phone at the same time?
Not for incoming calls

Please note that only one registration per Freephoneline account is allowed at any time. When there are multiple devices/softphones using the same account, only the most recent registration is valid. The previous device will lose registration (despite the ATA's registration status) and incoming calls will not work on it. Registration is required for incoming calls but not for outgoing calls. In other words, people sharing their FPL accounts or otherwise trying to register their FPL accounts with smartphone SIP apps or computer desktop apps while simultaneously using the same FPL account on their ATAs or IP Phones are out of luck for incoming calls.

Taken from http://forums.redflagdeals.com/acrobits ... #p28455082
lifeisfuneh wrote:
Nov 12th, 2017 7:21 am
@Webslinger
Is it possible with FPL to have obi logged in to my account in one location, and use this client on the road with the same account on the smartphone?

Thanks
You can't have your FPL account simultaneously registered in Groundwire and in your ATA. Only the most recent registration will be valid. The older registration will not.
You may only register your FPL account on one device at any given time. Only one registration per FPL account is allowed at any time. The most recently registered device will ring for incoming calls. The previously registered device will not. Registration is required for incoming calls. Registration is not required for outgoing calls.

If you don't care whether incoming calls reach your ATA while travelling, then you should be fine. But I would use the server failover method described in the 1.51x PDF guide that (automatic) Obitalk.com provisioning with Freephoneline will not provide: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839.


If you attempt more than 5 registrations within 5 minutes, you may be temporarily IP banned from the FPL SIP you are attempting to register with:

https://community.freepbx.org/t/trunk-s ... ca/22479/8
"As May 2013, our servers will rate limit REGISTER requests to a maximum of 10 requests per 5 minutes. Each authentication round usually consumes 2 requests (digest auth), so it is a fair number given our guidelines. Also, it does not affect INVITES (which are also authenticated)...

This rate limit is applied per IP address as our service is tailored to residential Canadian users (ADSL/Cable). "

What I typically do is choose to not register my FPL account using Groundwire (I have the FPL account set to "Off -- Do Not Register" in Groundwire). I can then make then make an outbound call using Groundwire. But during that call period, inbound calls to the ATA will not work. When I end the call in Groundwire, inbound calls to the ATA work again.

For the most part though, I'm calling into the ATA using its Auto Attendant to place outbound calls (typically for long distance calling only) because jitter and pings usually increase over cellular data.

Again, I'm also using the server failover method described in the 1.5x guide that (automatic) Obitalk.com provisioning with Freephoneline will not provide: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839. The Auto Attendant (AA) section starts on page 25 (step 10 B. i): "But what if you wanted to use your cellphone to make free calls using Freephoneline or any other
service that is configured on your ATA using regular cellular airtime (and not cellular data) by
simply dialing your Freephoneline phone number?"

The AA section continues on page 26.
The Auto Attendant section then jumps to pages 30 and 31 (for enabling AA and using a PIN).
And there's a follow up question covered on pages 51 and 52 for how to enter in a contact on an iPhone or Android smartphone using a pause (or comma).

For inbound calls using Call Forwarding with FPL, visit newegg-obihai-obi200-49-99-free-shippin ... #p28423556.

Alternatively, if you don't care about receiving calls from your FPL number, you could use Fongo Mobile, provided it works well for you (it does not always work well with certain Android firmwares/hardware combinations). That would be the exact same thing as making outbound calls using Freephoneline, except the outbound Caller ID won't be your FPL number. Servers for Fongo Mobile and Freephoneline are in southern Ontario. Server location can affect pings and jitter. Typically, the closer you are to the servers, the less potential there is for problems to arise along the path between you and the servers being used.
Last edited by Guest1284983 on May 4th, 2018 12:11 pm, edited 2 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Fanatic
User avatar
Mar 3, 2002
9417 posts
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reflame wrote:
May 4th, 2018 11:25 am
I am. On Rogers Hilton but noticed 2 days ago no incoming...straight to voicemail. Nothing has changed for over 5 years so not sure whats up.
Please note that only one registration per Freephoneline account is allowed at any time. When there are multiple devices/softphones using the same account, only the most recent registration is valid. The previous device will lose registration (despite the ATA's registration status) and incoming calls will not work on it. Registration is required for incoming calls but not for outgoing calls. In other words, people sharing their FPL accounts or otherwise trying to register their FPL accounts with smartphone SIP apps or computer desktop apps while simultaneously using the same FPL account on their ATAs or IP Phones are out of luck for incoming calls.

Also, if you're using your own router, ensure the modem/router combo (Hitron Gateway) Rogers gave you is in bridge mode: https://www.rogers.com/customer/support ... your-modem (CGN3 instructions also applies to CODA-4582).

Otherwise, open your web browser, and login at 192.168.0.1. Default username is cusadmin.
Select the “Basic” tab, and disable “SIP ALG.” Click the “save changes” button.
https://www.voip-info.org/routers-sip-alg/ (SIP ALG is faulty in many routers, including Hitron gateways, which is one reason why FPL introduced voip4.freephoneline.ca:6060).

After making changes, reboot modem (wait for it to be fully up and running)--->router (wait for it to be fulling up and running with Wi-Fi SSIDs populated first)-->ATA in that order. That's always the proper device reboot order.
Last edited by Guest1284983 on May 4th, 2018 12:15 pm, edited 2 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Fanatic
User avatar
Mar 3, 2002
9417 posts
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ayosnato wrote:
May 4th, 2018 12:09 pm
I don't think you can as it will only work with the last device registered
Correct. Registration matters for incoming calls
and that there is a limit to the number of registrations within a certain time period. (Webslinger, let us know if I misunderstood anything).
Correct. You can end up being temporarily IP banned by the Proxy Server you're attempting to register with (voip.freephoneline.ca, voip2.freephoneline.ca, or voip4.freephoneline.ca:6060)

Double check your Registration timers (refer to page 21 in my PDF guide: http://forum.fongo.com/viewtopic.php?f=15&t=18805). For RegistrationPeriod use 3600 (1hr), and
RegisterRetryInterval should be 120 seconds. If your ATA makes more than 5 registration attempts in 5 minutes, you may end up being temporarily IP banned by the specific FPL server the ATA was sending registration requests to. If you're temporarily IP banned, you could then try switching ProxyServer (refer to pages 14, 20, and 21) to a different FPL server than the one you were previously using (voip.freephoneline.ca, voip2.freephoneline.ca, or voip4.freephoneline.ca:6060), unless you need to use voip4.freephoneline.ca:6060 because you have SIP ALG forced on in your router. The purpose of voip4.freephoneline.ca:6060 is to circumvent faulty SIP ALG features in routers. If you followed my OBi20x PDF guide properly, chances are you haven’t been temporarily IP banned. For others, you'd better double check your registration timers: https://support.freephoneline.ca/hc/en- ... redentials.

https://community.freepbx.org/t/trunk-s ... ca/22479/8
"As May 2013, our servers will rate limit REGISTER requests to a maximum of 10 requests per 5 minutes. Each authentication round usually consumes 2 requests (digest auth), so it is a fair number given our guidelines. Also, it does not affect INVITES (which are also authenticated)…

This rate limit is applied per IP address as our service is tailored to residential Canadian users (ADSL/Cable). "
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Sr. Member
Nov 2, 2011
849 posts
229 upvotes
Toronto
If i change my internet provider, lets say from rogers to virgin etc, what would I need to change? Just wondering if its complicated or not. I already have it but it took ages for me to set up lol
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User avatar
Sep 21, 2005
10670 posts
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ilapastel wrote:
May 6th, 2018 11:38 pm
If i change my internet provider, lets say from rogers to virgin etc, what would I need to change? Just wondering if its complicated or not. I already have it but it took ages for me to set up lol
If you are using your own router connected to the Rogers internet modem. You just plug your router to the Virgin modem.
Have too many phones... This is how I limit my monthly phone payment.
Koodo $25 plan, Public Mobile $37 5GB, $13 250MB, $7 50min/50text,
Zoomer loyalty family plan for 3 lines $95/6GB, $0 FPL home phone
Sr. Member
Nov 2, 2011
849 posts
229 upvotes
Toronto
embguy wrote:
May 6th, 2018 11:46 pm
If you are using your own router connected to the Rogers internet modem. You just plug your router to the Virgin modem.
Thanks for replying. I use the modem/router that comes with them, should I buy my own router instead?

I remember it stopped working when rogers upgraded their router to the hitron3, and now I switched to virgins 'steve' router.
Deal Fanatic
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Mar 3, 2002
9417 posts
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ilapastel wrote:
May 7th, 2018 4:01 am
Thanks for replying. I use the modem/router that comes with them, should I buy my own router instead?

I remember it stopped working when rogers upgraded their router to the hitron3, and now I switched to virgins 'steve' router.
Typically, for VoIP SIP services, especially for freephoneline, you want

1) a router that does not have a full cone NAT,

Visit https://www.think-like-a-computer.com/2 ... es-of-nat/.
Mango from the Obitalk.com forums writes,
“Use a restricted cone NAT router, and do not use port forwarding or DMZ. Restricted cone NAT will only permit
inbound traffic from the service provider you're registered to. If you have a full cone NAT router, it will allow traffic
from any source. This is probably not what you intend.
If you have a Windows computer, you can test your router using the utility here:
http://www.dslreports.com/forum/remark,22292023. To run it, use stun stun.ekiga.net from a command prompt.”
Essentially, you download the stun-test.zip file; extract the stun.exe file from within the zip file to an easily
accessible location; use an elevated command prompt (visit
http://www.thewindowsclub.com/how-to-ru ... inistrator); change directory (cd) to the
directory or location where you extracted stun.exe (visit
http://www.digitalcitizen.life/command- ... c-commands); and type “stun stun.ekiga.net” without
the quotation marks followed by the enter/return button on your keyboard.
Asus routers, at the time of this writing, produce port restricted cone NAT routers, for example and are fine,
provided you’re using one with Asuswrt-Merlin, third party firmware installed: https://asuswrt.lostrealm.ca/about.

2) a router that lets you disable SIP ALG if it's buggy,

To understand why SIP ALG often causes horrible problems, please visit
http://www.voip-info.org/wiki/view/Routers+SIP+ALG (scroll down to the section on SIP ALG problems).

If you're dealing with a modem/router combo issued by an ISP or a router with SIP ALG forced on, you may have
to use voip4.freephoneline.ca:6060 for the Proxy Server. The purpose of voip4.freephoneline.ca:6060 is to circumvent
faulty SIP ALG features in routers.

3) a router that allows you to set QoS or assign highest priority to your ATA or IP Phone over all other devices on your LAN (local area network),

For a very general description of what QoS can do for you, visit https://www.voipmechanic.com/qos-for-voip.htm.
The basic idea is if you're torrenting or have a bunch of other computers, smartphones, tablets, etc. downloading and uploading (hogging all your available bandwidth), you don't want
your ATA not to have access to enough bandwidth to make or receive calls properly. So QoS or a Bandwidth Monitor feature (which is just another form of QoS) is a really good idea for VoIP users.

I often get an occasional relative complaining to me, "Hey my calls sound choppy." And then when I go visit, some kids are playing MMOs on a computer, while another person is downloading a huge file,
and another person is backing up files to a cloud service all at the same time someone else is trying to talk on the phone. All those devices, without QoS enabled, are fighting over available bandwidth along with the ATA.

and 4) A router that lets you adjust both Unreplied and Assured UDP timeouts.

Thanks to Mango, many of us now understand that in order for ATAs to remain registered and working properly with a VoIP SIP provider like Freephoneline, in particular after power failures, the following conditions must be met:

UDP Unreplied Timeout (in your router) < NAT Keep-alive Interval (in your ATA; for Obihai ATAs this is X_KeepAliveExpires) < UDP Assured Timeout (in your router) < SIP Registration Failure Retry Wait Time (or RegisterRetryInterval in Obihai ATAs)

“<“ means less than.

When a modem leases a new IP address, a problem can arise where prior associations using the old IP address are maintained in the router. When the ATA attempts to communicate using the old IP address, the response is unreplied, and then if the UDP Unreplied timeout is greater than the Keep Alive Interval (and UDP Unreplied timeout is often set to 30 by default in consumer routers) a problem arises where the corrupted connection persists. If UDP Unreplied timeout is, for example, 10, and the NAT Keep Alive Interval is 20, then the corrupted connection will timeout or close. A new connection will be created, and everything will work fine.

Another problem can occur when the Keep-Alive interval is greater than UDP Assured Timeout (often 180 by default in consumer routers): the NAT hole will close due to the ATA not communicating frequently enough with the SIP server. In turn, incoming calls may, intermittently, not reach the ATA. Again, X_Keepalives expires is supposed to be 20 with FPL.

Getting access to both UDP Unreplied Timeout and UDP Assured Timeout settings in consumer routers may be difficult, if not impossible. Asuswrt-Merlin (I would avoid any model below an RT-AC68U), third party firmware for Asus routers, does offer easy access to these two settings, which are found under General–>Tools-->Other settings. In part, for this reason, I tend to use Asus routers if forced to choose a consumer router. However, my understanding is that third party Tomato firmware has these two settings as well. So if your router supports Tomato firmware, that may be another option. Note that I will not be held accountable any damage resulting from failed firmware updates.

The keep alive interval for FPL is 20. The SIP Registration Failure Retry Wait Time is 120. I use 10 for UDP Unreplied Timeout and 117 for UDP Assured Timeout.



ISPs do not issue customers routers that can do all four things I just listed. Typically it's far better to have your own router with strong QoS functions and a restricted cone NAT firewall,
disable whatever SIP ALG feature is enabled in the router, and stick whatever modem/router combo your ISP gives you into bridge mode. For Bell Hubs, visit http://forums.redflagdeals.com/please-s ... r-1993629/. For Rogers Hitron, visit https://www.rogers.com/customer/support ... your-modem (CGN3 instructions also apply to CODA-4582).

Regardless of the ATA you use, I suggest reading the first four pages of the preamble from this PDF guide: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839.
Last edited by Guest1284983 on Jun 13th, 2018 8:40 am, edited 4 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Jr. Member
May 31, 2016
119 posts
30 upvotes
Hi all,

Just looking for some help.

I get that initial stutter dial tone when I first pick up my phone. I'm using an Obi200, and have 3 SP's setup (FPL, GV and Sipgate Basic from the UK). From what I understand, the stutter dial tone at the start means you have voicemails. I've checked and any that I had have been deleted on FPL and GV. Sipgate basic does not have VM currently setup. I've also read that sometimes it can take a while to go away, but these voicemails have been gone for days at least.

I'm using a Panasonic cordless set, in case that makes a difference. Howevr, I've also tried plugging in just a traditional corded handset and I get the same thing.


Ultimately it doesn't stop me using anything, but I'm confused why it's still there.

Any ideas?

Thanks!

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