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freephoneline.ca - Free Local Soft Phone Line for lifetime VOIP

Member
Oct 17, 2003
398 posts
31 upvotes
Etobicoke
Here are my results on ping test

Image
Deal Fanatic
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Mar 3, 2002
9417 posts
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GenX wrote:
1) When I check my voicemail, the touchtone on my phone is not recognized? it works when I call rogers.
Have you changed default DTMF settings?
Click http://forum.fongo.com/viewtopic.php?f=8&t=19236#p75441, and read fully including the replies below.

FPL's voicemail system doesn't respond when DTMFMethod is set to Inband.
Service Providers-->ITSP Profile (FPL)-->General-->DTMFMethod

So the workaround that works in that thread won't work for you unless you have either another ATA that allows you to configure FPL without registration or an OBi202.
Given that you have an alarm system that you're trying to use on the same phone port on the back of an OBi200, an OBi202 would have been a better choice than an OBi200.

You can check voicemail this way using something other than FPL when it’s set to Inband:
https://support.freephoneline.ca/hc/en- ... l-remotely.
If you’re using Google Voice or another service provider on the ATA with that SP’s DTMFmethod set to Auto, you can use that SP to check FPL’s voicemail.

2) When are on a call at random times the phone just hangs up?
Alarm systems completely seize lines from time to time when sending stats and other info. That could certainly make a call drop. OBi202 would have made more sense, imo.

Otherwise,
https://forums.redflagdeals.com/newegg- ... #p28508733
and https://forums.redflagdeals.com/freepho ... #p29299104 (especially #3)

3) If I have connected to monitored alarm, is there any setting I should check to ensure best connection? I set this up a couple of years ago.
Just what's mentioned in this thread: http://forum.fongo.com/viewtopic.php?f=8&t=19236


I was able to upgrade to 3.2.2 by doing ***6, however I did not get a choice to upgrade, it said please wait a couple of times and hung up
Possibly that's an Obitalk server bug that I am also able to reproduce at the time of this post. However, it was working as expected a few days ago.
but when I logged in, I noticed I am on 3.2.2
You should be stating the full version. For example, 3.2.2 (Build: 5859EX) is the latest firmware version at the time of this post for OBi2xx ATAs.
You didn't state the build.

Four settings need to be disabled to stop Obihai from updating your ATA's firmware automatically and without your permission:
https://forums.redflagdeals.com/newegg- ... #p28508704.

For reference, your ATA should be using the settings outline in the PDF guide: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839
(double check your settings).
Last edited by Guest1284983 on May 20th, 2018 11:05 am, edited 11 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Fanatic
User avatar
Mar 3, 2002
9417 posts
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GenX wrote: Here are my results on ping test
Whatever picture you tried to post didn’t work.
But, again, https://forums.redflagdeals.com/newegg- ... #p28508733

And
https://forums.redflagdeals.com/freepho ... #p29299104

Btw, testing in the middle of the day is useless. Test during prime time (8 p.m. to 11 p.m.).

Remember, alarm systems completely seize lines from time to time. That could certainly make a call drop.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Member
Oct 17, 2003
398 posts
31 upvotes
Etobicoke
Webslinger wrote: Have you changed default DTMF settings?
Click http://forum.fongo.com/viewtopic.php?f=8&t=19236#p75441, and read fully including the replies below.

FPL's voicemail system doesn't respond when DTMFMethod is set to Inband.
Service Providers-->ITSP Profile (FPL)-->General-->DTMFMethod

So the workaround that works in that thread won't work for you unless you have either another ATA that allows you to configure FPL without registration or an OBi202.
Given that you have an alarm system that you're trying to use on the same phone port on the back of an OBi200, an OBi202 would have been a better choice than an OBi200.

You can check voicemail this way using something other than FPL when it’s set to Inband:
https://support.freephoneline.ca/hc/en- ... l-remotely.
If you’re using Google Voice or another service provider on the ATA with that SP’s DTMFmethod set to Auto, you can use that SP to check FPL’s voicemail.




Alarm systems completely seize lines from time to time when sending stats and other info. That could certainly make a call drop. OBi202 would have made more sense, imo.

Otherwise,
https://forums.redflagdeals.com/newegg- ... #p28508733
and https://forums.redflagdeals.com/freepho ... #p29299104 (especially #3)




Just what's mentioned in this thread: http://forum.fongo.com/viewtopic.php?f=8&t=19236





Possibly that's an Obitalk server bug that I am also able to reproduce at the time of this post. However, it was working as expected a few days ago.



You should be stating the full version. For example, 3.2.2 (Build: 5859EX) is the latest firmware version at the time of this post for OBi2xx ATAs.
You didn't state the build.

Four settings need to be disabled to stop Obihai from updating your ATA's firmware automatically and without your permission:
https://forums.redflagdeals.com/newegg- ... #p28508704.

For reference, your ATA should be using the settings outline in the PDF guide: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839
(double check your settings).
Hi Webslinger,

Thank for your response. I need a bit more guidance. Since updating this morning, I keep getting these random calls from I believe alarm company called "test". I believe these did not ring before and they are now. I am not sure how to fix this.

Here are a few updates:
1) My firmware is 3.2.2. Build 5859EX
2) The DTMFMethod is set to InBand

In the thread http://forum.fongo.com/viewtopic.php?f=8&t=19236

The mention alarm panel parameters is this in obihai? I couldn't locate where to find this.

Not sure if this means anything:
If I go to Physical Interfaces > Phone 1 Port > Under Alarm Monitoring Feature > mode is set to "off"
Also under Physical Interfaces > Phone 1 Port > Under Alarm Monitoring Description > all boxes are blank

Any advice on the "test" calls would be appreciated, I probably received about 7 of them in the last 30 minutes
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Mar 3, 2002
9417 posts
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GenX wrote:
Thank for your response. I need a bit more guidance. Since updating this morning, I keep getting these random calls from I believe alarm company called "test".
That's not an alarm company. That's a SIP Scanner. If you follow the PDF guide fully you won't have that problem: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839. Using the PDF guide tends to reduce headaches.

Click https://forums.redflagdeals.com/newegg- ... #p28508673. DMZ or port forwarding is bad news.
The DTMFMethod is set to InBand
Well, now you know why DTMF doesn't work for you with FPL's voicemail. Unfortunately, you probably need DTMFMethod set to Inband to work with your alarm system.

The mention alarm panel parameters is this in obihai? I couldn't locate where to find this.
No. That's just that poster's equipment.
Not sure if this means anything:
If I go to Physical Interfaces > Phone 1 Port > Under Alarm Monitoring Feature > mode is set to "off"
Also under Physical Interfaces > Phone 1 Port > Under Alarm Monitoring Description > all boxes are blank
That only applies to OBiExtras (and doesn't matter): https://www.obitalk.com/obiextras
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Member
Oct 17, 2003
398 posts
31 upvotes
Etobicoke
Webslinger wrote: That's not an alarm company. That's a SIP Scanner. If you follow the PDF guide fully you won't have that problem: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839. Using the PDF guide tends to reduce headaches.

Click https://forums.redflagdeals.com/newegg- ... #p28508673. DMZ or port forwarding is bad news.



Well, now you know why DTMF doesn't work for you with FPL's voicemail. Unfortunately, you probably need DTMFMethod set to Inband to work with your alarm system.




No. That's just that poster's equipment.



That only applies to OBiExtras (and doesn't matter): https://www.obitalk.com/obiextras
For the setup guide do I use version 1.55?

I did see https://www.obitalk.com/images/OBi202-3 ... 3837473.fw - in the thread but wasn't sure how to open fw file, is this an upload file?

Thanks again for your help.
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Mar 3, 2002
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GenX wrote: For the setup guide do I use version 1.55?
Yes. I recommend reading the preamble (first four pages) as well.
I did see https://www.obitalk.com/images/OBi202-3 ... 3837473.fw - in the thread but wasn't sure how to open fw file, is this an upload file?
Yes, but it’s the exact same firmware version that you’re using already, so there’s no need to update firmware.

For that “test” issue, click https://forums.redflagdeals.com/newegg- ... #p28508673.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Member
Oct 17, 2003
398 posts
31 upvotes
Etobicoke
Webslinger wrote: Yes. I recommend reading the preamble (first four pages) as well.



Yes, but it’s the exact same firmware version that you’re using already, so there’s no need to update firmware.

For that “test” issue, click newegg-obihai-obi200-ata-49-99-1-50-ehf ... #p28508673.
Hi Webslinger,

I have gone through the first 4 pages and have a few questions

My setup is Asus router with merlin firmware with port forwarding and Rogers Hitron modem that is in bridge mode.

1) Should I disable SIP ALG in Hitron Modem
2) "Asus routers, at the time of this writing, produce port restricted cone NAT routers", Do I need to do anything in the merlin router settings? or this automatic? Should I delete the current port forward settings in the asus router?

Thank you
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Mar 3, 2002
9417 posts
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GenX wrote:
My setup is Asus router with merlin firmware with port forwarding and Rogers Hitron modem that is in bridge mode.

1) Should I disable SIP ALG in Hitron Modem
If the Hitron modem/router combo is truly in bridge mode, you're already bypassing SIP ALG. If it's not in bridge mode, then yes, disable SIP ALG in your Hitron modem/router combo.

https://www.rogers.com/customer/support ... your-modem

CGN3 instructions also apply to CODA-4582.

"Asus routers, at the time of this writing, produce port restricted cone NAT routers", Do I need to do anything in the merlin router settings?
Not for NAT type
http://www.think-like-a-computer.com/20 ... es-of-nat/
or this automatic
Yes
Should I delete the current port forward settings in the asus router?
Yes. Port forwarding is a security risk and the reason why SIP Scanners ("test") are targeting you repeatedly.
Only use port forwarding when all else fails. Port forwarding is not required for Freephoneline using Asuswrt-Merlin and Obihai ATAs.
In your router, navigate to Advanced Settings-->WAN-->NAT Passthrough.
Asuswrt-Merlin's SIP ALG is feature is called SIP Passthrough, and it should be set to "Enabled + NAT Helper".
As of this post, the latest version of Asuswrt-Merlin is 384.5 and can be found at https://asuswrt.lostrealm.ca/download.

Then go through the rest of the PDF guide: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839. I will probably be unavailable for most of today.
Last edited by Guest1284983 on May 21st, 2018 10:28 am, edited 3 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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Mar 3, 2002
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erintruffle wrote: Is this service reliable outside of cities
Sorry, I don’t understand your question.

I suggest reading the first two pages of this thread as a starting point:
newegg-obihai-obi200-ata-49-99-1-50-ehf ... ax-2145415

Freephoneline numbers are only offered in these areas:
https://www.freephoneline.ca/phoneNumber

Existing numbers can be ported into Freephoneline for $25+tax from these areas: https://support.fongo.com/hc/en-us/articles/212437366

FPL is reliable for those that know what they’re doing and what the limitations are of the service. FPL’s servers are located in Southern Ontario.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Member
Oct 17, 2003
398 posts
31 upvotes
Etobicoke
Webslinger wrote: If the Hitron modem/router combo is truly in bridge mode, you're already bypassing SIP ALG. If it's not in bridge mode, then yes, disable SIP ALG in your Hitron modem/router combo.

https://www.rogers.com/customer/support ... your-modem

CGN3 instructions also apply to CODA-4582.

Not for NAT type
http://www.think-like-a-computer.com/20 ... es-of-nat/



Yes



Yes. Port forwarding is a security risk and the reason why SIP Scanners ("test") are targeting you repeatedly.
Only use port forwarding when all else fails. Port forwarding is not required for Freephoneline using Asuswrt-Merlin and Obihai ATAs.
In your router, navigate to Advanced Settings-->WAN-->NAT Passthrough.
Asuswrt-Merlin's SIP ALG is feature is called SIP Passthrough, and it should be set to "Enabled + NAT Helper".
As of this post, the latest version of Asuswrt-Merlin is 384.5 and can be found at https://asuswrt.lostrealm.ca/download.

Then go through the rest of the PDF guide: http://forum.fongo.com/viewtopic.php?f= ... 805#p73839. I will probably be unavailable for most of today.
Thanks again for all your help! I went through the guide and there were quite a few settings I needed to make adjustments for. I still need to do ping tests to confirm which line to be using.

Some additional questions I had
1) Is auto attendant, when you don't answer it forwards the call to the number specified
2) I was getting confused on when you want to make a change is best to use website (obihai,com) vs IP. Which way over writes the other way
3) I still need to do the ping test in prime time, however when I did the first time my results did not seem great
a) Voip the last line was db.fongo.com best was 6 / average 29 and worst was 265
b) Voip2, the last was host.162.XX.XX.XX.static.295.ca, db fongo did not come up, best was 9 / average 23 and worst was 114
c) Voip4, again last line was host.162.XX.static.295.ca, db fongo did not come up, best was 6 / average 22 and worst was 195
Any issue that when I did b&c that the fongo line did not come up?
These results were pre fixing the issues in the manual
d) Is the best way to check that my alarm company is getting consistence signals to call them or is there anything I can do?

Thank you again for your help.
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Mar 3, 2002
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GenX wrote:
Some additional questions I had
1) Is auto attendant, when you don't answer it forwards the call to the number specified
Auto Attendant (AA) picks up the call, provided the incoming number is one that you've specified to be answered by AA.
You are then given three options:

1) Continue the call (ring the number you dialed),
2) Dial out using any service provider you have provisioned in your Obihai ATA,
or
3) Receive a call back to the incoming phone number

I was getting confused on when you want to make a change is best to use website (obihai,com) vs IP. Which way over writes the other way
Obitalk.com overwrites your stored ATA (that you've made via LAN IP) settings if Obitalk Provisioning (and Obitalk Service) is enabled in the ATA.
I still need to do the ping test in prime time, however when I did the first time my results did not seem great
Problem is either your ISP or QoS not being enabled in your router for your ATA

Click https://www.asus.com/US/support/FAQ/1008717 (this feature is offered in Asus routers models RT-AC68U and higher)

Assign your Obihai ATA highest priority, and give everything else on your Local Area Network a lower priority than your ATA.

In order for Bandwith Monitor (found under Adaptive QoS in your router) to work properly, first, you must turn all devices in your household that connect to the internet (smartphones, computers, smart thermostats, hubs, console gaming systems, roku/apple tv, etc.) so that they are listed.

Drag and drop "Highest" onto your ATA. Do not assign "highest" to anything else. Assign a lower priority to everything else (it's your choice for what priority to use for each device--but don't use "highest" on anything other than your VoIP device). Click "apply".

Use QoS - WAN/LAN Bandwidth Monitor (and not the QoS tab) in router.
Login to your router. Navigate to Adaptive QoS-->Bandwidth Monitor. Assign your Obihai ATA highest priority, and assign a lower priority to every other device listed (turn on all devices on your Local Area Network first so that they all populate in the device list). You just drag and drop priorities onto the devices. Then you click the "apply" button.

Or (probably in the traffic manager area), use a drop down box to select "User Defined Rules". Then create a rule giving traffic highest priority to your ATA's MAC address.

For further questions configuring concerning QoS, refer to your router's manual, or please ask at https://www.snbforums.com/forums/asuswrt-merlin.42/.

a) Voip the last line was db.fongo.com best was 6 / average 29 and worst was 265
b) Voip2, the last was host.162.XX.XX.XX.static.295.ca, db fongo did not come up, best was 9 / average 23 and worst was 114
c) Voip4, again last line was host.162.XX.static.295.ca, db fongo did not come up, best was 6 / average 22 and worst was 195
Any issue that when I did b&c that the fongo line did not come up?
No. voip2.freephonline.ca is fplproxy3.fongo.com or 162.213.111.22.
voip4.freephoneline.ca is fplproxy4.fongo.com or 162.213.111.21.

You can try, from a command line instead (https://www.tenforums.com/tutorials/279 ... -10-a.html), the following:

ping -n 100 hostname (where hostname is the proxyserver being tested)

Anyway, the amount of variation for voip.freephoneline.ca for you is not good.
You should be making sure to enable QoS in your router. Assign highest priority to your ATA over all other devices on your Local Area Network (LAN).
Use voip2.freephoneline.ca (for your first choice). You should be pinging each server at least 100 times when you test.

If, after enabling QoS, properly for your ATA, you still see that amount of variation (you should, just for testing purposes, also assign highest priority to the computer or device you're using for testing with MTR) the problem is your ISP.
Is the best way to check that my alarm company is getting consistence signals to call them
You can call them and ask.
or is there anything I can do
"The two hardest things to configure with the Obihai ATAs are the jitter buffer and echo canceller.
As azrobert and Mango point out over at https://www.obitalk.com/forum/index.php?topic=8727.0, you can disable them on a per call basis (those are the posts you should take a look at). Both of those guys are really experts. Perhaps you can ask azrobert or Mango for help? They help out a lot over there, and they know way more than I do.

set($Noji1,200) disables the jitter buffer and specifies a 200ms buffer length
set($Noec1,1) disables the echo canceller

And then, if those need to be turned off, you can set those commands to an Obihai star code and have the alarm system (or modem, in this case) dial the star code.

set($Cdm1,3) means use only G711u and G711a codec

I doubt you need to use G.711a though."

But if the calls to your alarm company already work, you don't need to make an adjustment. The calls work, or they don't. Obviously if you're on a call when your alarm system is attempting to dial out, there could be a problem, although, in my experience, the alarm system usually seizes the entire line anyway. You probably just need to have DTMFMethod set to Inband (the tradeoff is button presses using FPL's voicemail won't work).
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Addict
Aug 23, 2004
1339 posts
21 upvotes
Hello,

This probably has been asked many times, but is it possible to set up Obihai 200 to route all phonecalls to Canadian phone numbers (including 911) via FreePhoneLine and everything else via Google Voice?
Also, with FreePhoneLine do you get an email when there is a voicemail?

Thanks!
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Mar 3, 2002
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Raven_007 wrote:
This probably has been asked many times, but is it possible to set up Obihai 200 to route all phonecalls to Canadian phone numbers (including 911) via FreePhoneLine and everything else via Google Voice?
By default, your primary line is SP1. If you setup FPL on SP1, then all calls you make will go out on SP1. If you setup GV on SP2, then, by default you dial **2 to dial out on SP2.
If you want have to numbers automatically routed, you'd have to specify every single area code and prefix in a digitmap, for FPL's free calling area: https://www.freephoneline.ca/cityListing. And FPL keeps adding new free places to call. I would find it pretty annoying to constantly keep that updated. But here's a starting point:
newegg-obihai-obi200-ata-49-99-1-50-ehf ... #p28508730 (I suggest reading the first two pages of that thread).
Also, with FreePhoneLine do you get an email when there is a voicemail?
Yes, you can.
You would need to login at https://www.freephoneline.ca/voicemailSettings and then change "voicemail to email" to either copy or forward, depending on what you want.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.

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