FYI: PC Financial ATM's will charge you "Convenience fees"
Long story short, I still have my PC Financial debit card (not a Simplii one) and used the PCF ATM at my local Loblaws and was surprised to see a "$3 Convenience fee" added to my receipt.
I honestly don't recall any warning that I would be charged any fees. (unless it was in a small text on screen or somewhere else on the machine)
I know there is a transition underway, but I expected some more overt kind of warning about the fee similar to what you encounter using an ATM owned by another bank.(which I guess is now the case)
I did notice the interface looked different and it was one of the physically smaller machines but it does seem like poaching considering my the banking card and the ATM share the same colours, branding and name of financial institution.
note: I must add that I regularly use the instore valumart/superstore/Loblaws PCF ATMs (even a day prior to this incident) and this was the first time I was charged a fee.
I was kinda thinking/hoping that Loblaws and Simplii had made an agreement to keep the machines working for the sake/convenience of all the loyal PC banking customers.
(2nd edit for typos)
I honestly don't recall any warning that I would be charged any fees. (unless it was in a small text on screen or somewhere else on the machine)
I know there is a transition underway, but I expected some more overt kind of warning about the fee similar to what you encounter using an ATM owned by another bank.(which I guess is now the case)
I did notice the interface looked different and it was one of the physically smaller machines but it does seem like poaching considering my the banking card and the ATM share the same colours, branding and name of financial institution.
note: I must add that I regularly use the instore valumart/superstore/Loblaws PCF ATMs (even a day prior to this incident) and this was the first time I was charged a fee.
I was kinda thinking/hoping that Loblaws and Simplii had made an agreement to keep the machines working for the sake/convenience of all the loyal PC banking customers.
(2nd edit for typos)
Last edited by dieseldub on Dec 30th, 2017 9:30 am, edited 2 times in total.