How to change? Is there a form?HotDeals20 wrote: ↑ I asked if I could change the trade in phone and they told me I can. I don't think they care as long as the trade value is $0.
Galaxy S20 5G 128GB for $774.98 before tax with trade-in + Free AKG Y500 Headphones
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- darkhorz1
- Deal Addict
- Jul 8, 2019
- 1262 posts
- 1248 upvotes
- HotDeals20
- Member
- Oct 6, 2020
- 345 posts
- 761 upvotes
- Vickel
- Deal Addict
- Jul 19, 2005
- 4737 posts
- 262 upvotes
- Toronto
Yes, got a new code to order the headphones in blue as they are in stock.HotDeals20 wrote: ↑ Did anyone receive a voucher for the headphones instead?
Cost $0.01
- townfries
- Sr. Member
- Jun 18, 2010
- 533 posts
- 140 upvotes
- GTA
Same here, yesterday I got an email from Samsung saying that the headphones colour I chose is not available anymore. They gave me a promo code to buy the blue headphones for 1 cent. Ordered yesterday, shipped today, will receive it tomorrow.
- kireshantht
- Newbie
- Apr 18, 2017
- 33 posts
- 24 upvotes
I contacted both Samsung support and Reconext (3rd party affiliate dealing with trade-ins). Nothing will happen if you don't trade in your phone, you just won't receive the credit that the phone was valued at. The -$425 promotion still applies on the S20.
- vivibaby
- Banned
- May 15, 2016
- 7020 posts
- 2490 upvotes
But they already took that discount off ahead of time. I think most people here are concerned about clawback. Everyone should have a gazillion old phones.kireshantht wrote: ↑ I contacted both Samsung support and Reconext (3rd party affiliate dealing with trade-ins). Nothing will happen if you don't trade in your phone, you just won't receive the credit that the phone was valued at. The -$425 promotion still applies on the S20.
Probably not a good deal anymore with no headphones.
- darkhorz1
- Deal Addict
- Jul 8, 2019
- 1262 posts
- 1248 upvotes
You checked with Samsung on chat?kireshantht wrote: ↑ I contacted both Samsung support and Reconext (3rd party affiliate dealing with trade-ins). Nothing will happen if you don't trade in your phone, you just won't receive the credit that the phone was valued at. The -$425 promotion still applies on the S20.
- X4xtraordinary
- Member
- Apr 28, 2014
- 292 posts
- 58 upvotes
- Ontario
Did anyone receive a shipping notice?? It's been 2 weeks and still shows processing under Samsung's order tracker
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- kireshantht
- Newbie
- Apr 18, 2017
- 33 posts
- 24 upvotes
Called Samsung and got the rep to file a ticket regarding our conversation. Also have an email from Reconext confirming nothing happens except I don't get my 5$ for my s7. They won't clawback the promotion that was offered.
- Ridinginoffice7
- Deal Fanatic
- Oct 18, 2018
- 5771 posts
- 3267 upvotes
That's good, Thanks for letting us know Kireshanthkireshantht wrote: ↑ Called Samsung and got the rep to file a ticket regarding our conversation. Also have an email from Reconext confirming nothing happens except I don't get my 5$ for my s7. They won't clawback the promotion that was offered.
- darkhorz1
- Deal Addict
- Jul 8, 2019
- 1262 posts
- 1248 upvotes
Anyone else confirmed with Samsung regarding the trade bonus clawback in case you we don't send the old phone back?
- theshowman
- Deal Addict
- Apr 25, 2005
- 1275 posts
- 641 upvotes
I caved in and sent in my $0 value trade in just to be on the safe side.
The irony is that I will also be returning back the S20 - it is a great phone, but I can't find a reason to ditch my P20 Pro and be out of pocket $875. A first world problem
- darkhorz1
- Deal Addict
- Jul 8, 2019
- 1262 posts
- 1248 upvotes
Isn't the return period just 15 days, which I am assuming is already over if you bought in this offer?theshowman wrote: ↑ I caved in and sent in my $0 value trade in just to be on the safe side.
The irony is that I will also be returning back the S20 - it is a great phone, but I can't find a reason to ditch my P20 Pro and be out of pocket $875. A first world problem
I was also thinking of returning the S20; just can't get used to the loss of features in this phone compared to my existing phone - a 4 year old oneplus3
- theshowman
- Deal Addict
- Apr 25, 2005
- 1275 posts
- 641 upvotes
I received mine on Oct 14th, so I would assume I have 15 days after I receive it. I can call Samsung to find out ,..
- gbssengo
- Deal Addict
- Dec 10, 2007
- 1349 posts
- 480 upvotes
- Toronto
Just to follow up, my trade in promo did not get cancelled . I was supposed to send in my phone by Oct. 26.
- MDTanvirM7655
- Newbie
- Jun 22, 2020
- 85 posts
- 102 upvotes
Did samsung clawback trade in bonus for anyone who did not send any trade in phone?
- Innovac
- Deal Addict
- May 6, 2020
- 1124 posts
- 1026 upvotes
For me no they didn't.MDTanvirM7655 wrote: ↑ Did samsung clawback trade in bonus for anyone who did not send any trade in phone?
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