Gardena - Warranty Replacement - Customer Service Process is Terrible
https://www.homedepot.ca/product/garden ... 1000721617
This spring when I brought it out, it no longer worked. It leaks from the oscillating piece.
I sent Gardena a message on May 19th with the youtube video, an image of my receipt from Home Depot and a link to the product on the Home Depot website.
The person who messaged me back asked for my mailing address and said a replacement would be sent.
I still do not have my replacement. I have followed up 6 times over the course of the summer. A couple times, they told me it was sent, but would not provide me a shipping number. A couple times they've indicated that they are backlogged due to covid.
Mainly posting this as a warning for anyone looking to purchase Gardena products.