Is gigabyte screwing me?

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Jun 24th, 2016 10:08 pm

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Jun 23rd, 2016 10:35 pm

trixstar [OP]: Deal Guru; Jun 11, 2005; 13134 posts; 1975 upvotes; Toronto

Jun 23rd, 2016 10:35 pm

Is gigabyte screwing me?

I have a motherboard that's giving me issues.

1st issue happened a year ago where the computer would freeze unexpectedly. I replaced the RAM and SSD but it was persistant. I sent the motherboard in for repair and they sent it back after running tests and could not find a problem.

I then continued to use an unstable PC for a year until a few weeks ago the computer would not boot past the BIOS screen. It would freeze at the Gigabyte screen or go into BIOS recovery and then freze. The graphics will also become distorted.

I sent it in and they did tests again and could not find a problem so now they sent it back.

I can't seem to figure out why they are sending back the original. I replaced the RAM and SSD. Could it be the CPU or PS?

7 replies

Jun 23rd, 2016 10:48 pm

element0: Member; Oct 15, 2010; 313 posts; 46 upvotes

Jun 23rd, 2016 10:48 pm

I had a similar problem years ago and it was the power supply.
Is your issue occurring more often after your computer has been powered on for a while or does it happen upon fresh/cold boots as well?
How are the temperatures? If you are using a dedicated video card, it could be that as well.

Jun 24th, 2016 4:18 am

tritium4ever: Deal Addict; Mar 1, 2003; 1699 posts; 164 upvotes; Scarborough

Jun 24th, 2016 4:18 am

If it's not the mobo, RAM, or SSD, I'd put good money on it being a PSU problem. When they go bad they can produce a huge range of problems, many of which will look like something else is wrong.

You can try using something like HWMonitor (http://www.cpuid.com/softwares/hwmonitor.html) to check your voltages. Anything more than 5% out of spec is a sure sign of problems, but even if the voltages look good the PSU may still not be supplying enough power, or the power might be plagued with noise or ripple.

Your best bet is to borrow another PSU to test.

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Jun 24th, 2016 4:17 pm

Drewis: Deal Addict; Jun 27, 2006; 1273 posts; 65 upvotes; Hamilton

Jun 24th, 2016 4:17 pm

My $$ is on PSU as well. Get another one to test it with.

Although this COULD be something that GB couldnt find...twice...

What irks me is that it doesnt freeze when theres more load on the PSU. during BIOS INIT it really doesnt use all that much power... the moment before windows actually loads up, is when it uses the most power (just learned this with my kill a watt) although it could be a specific rail thats giving you the issue.

Jun 24th, 2016 4:27 pm

Jaytee: Deal Fanatic; Jul 7, 2003; 7292 posts; 2181 upvotes; T dot 6

Jun 24th, 2016 4:27 pm

I bought a cheap PSU once. It was brand new so I didn't think it was the problem and I swapped out practically every part trying to troubleshoot. It would kinda work sometimes but then not other times making troubleshoot difficult at the time. Eventually I figured out it was the PSU and I learned never to cheap out on the PSU. Cheap ones can also fry your components which happened to a friend.

Jun 24th, 2016 9:18 pm

importpsycho: Deal Addict; Feb 28, 2004; 3807 posts; 755 upvotes; Vancouver

Jun 24th, 2016 9:18 pm

you thought it's motherboard problem?

Cpu over heating?, cpu cooler installed properly?
Video card?

Those are fisrt things i would check if i see video atifacting

Jun 24th, 2016 9:42 pm

trixstar [OP]: Deal Guru; Jun 11, 2005; 13134 posts; 1975 upvotes; Toronto

Jun 24th, 2016 9:42 pm

Hmm I'll replace the PSU. I don't have a video card so that can't be it.

The PSU I'm using is a 500 watt bronze Seasonic

Jun 24th, 2016 10:08 pm

george__: Deal Expert; Jul 22, 2006; 22095 posts; 2763 upvotes

Jun 24th, 2016 10:08 pm

trixstar wrote: ↑Hmm I'll replace the PSU. I don't have a video card so that can't be it.

The PSU I'm using is a 500 watt bronze Seasonic

How old?

Try a different PSU and do some stress testing (Prime95 / FurMark ) with hwmonitor running to monitor temperature

<-- I refuse to buy or recommend Gigabyte due to the bad luck I've had with them

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