Cell Phones

Got a new Fido phone contract in December. Unexpectedly got $100 extra credit.

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  • Feb 3rd, 2020 12:03 pm
[OP]
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Mar 23, 2009
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Toronto

Got a new Fido phone contract in December. Unexpectedly got $100 extra credit.

For one my relatives I got her to get an iPhone 8 on her existing carrier Fido (in Quebec) on a small $45 plan ($35 with extra discount), since her previous phone was problematic.

The deal was $120 for the iPhone 8 up front + $35+tax for the activation fee up front on a small plan, but then they would credit $200 + $35+tax back on a later bill. It was for a 24-month term, and as a bonus they'd discount her monthly small plan cost by $10 to $35 per month for 15 months. (That $10 discount wasn't in the original advertised deal, but I asked for it up front and they immediately agreed to it no problem.)

She just got her second bill back and indeed, she got the $200 + $35+tax credit back (although I had to remind them about the $35+tax credit, since that wasn't in the advertised deal either), and her monthly small plan cost is $45-$10=$35 as promised. She was left with a credit of about $200 on the account. She was happy. But then I checked her account several days later, and now she has a credit of exactly $100 more, for a total of about a $300 credit.

Was there an extra $100 credit around Xmas people were getting? I don't recall hearing anything about this extra $100 credit, and I don't recall it being mentioned when we negotiated the deal either.

I'm not about to call Fido to ask about it. ;) Shall I just chalk it up to her being lucky?

EDIT:

P.S. I checked, and she has not made any extra payments.
2 replies
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Feb 28, 2005
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Montreal
Fido gave your commission to your relative, claw it back hehe
Client at: Tangerine, VoIP.ms, Virgin Mobile
[OP]
Deal Expert
User avatar
Mar 23, 2009
21260 posts
7668 upvotes
Toronto
marc_t wrote: Fido gave your commission to your relative, claw it back hehe
Heh, I actually looked into that today after your post, and it's not that. First, the referral bonus is only $25, and second, she was already a Fido customer anyway.

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