Help: Outlet all of sudden no power

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Nov 12th, 2020 11:00 pm

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Nov 10th, 2020 7:28 pm

kiasu [OP]: Deal Expert; Jan 27, 2004; 18271 posts; 5459 upvotes

Nov 10th, 2020 7:28 pm

Help: Outlet all of sudden no power

One outlet in the kitchen all of sudden stop working. It is connectee to IP and a kettle. There is another outlet nearby for fridge which is working.

I check the breaker and it didnt jump. I even tried shutdown main plug for whole house and turn on still not working. I replaced the outlet receptacle with new one and still no go.

What could be the issue??? Is there anything i can troubleshoot before i call eletrician which is damn expensive

I live in an outhouse and i cant find where the GFCI is.

Thank you

Last edited by kiasu on Nov 10th, 2020 7:56 pm, edited 1 time in total.

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58 replies

Nov 10th, 2020 7:37 pm

thriftshopper: Deal Guru; Jul 7, 2017; 10012 posts; 5357 upvotes; SW corner of the cou…

Nov 10th, 2020 7:37 pm

Might be downstream of a GFCI-protected receptacle.

Get yourself one of these too

https://www.kmstools.com/klein-tools-gf ... ter-149365

Doesn't have to be Klein. Cheaper alternatives exist

I smile when I see container ships sailing past my house laden with stuff made in China

+1

Nov 10th, 2020 7:58 pm

kiasu [OP]: Deal Expert; Jan 27, 2004; 18271 posts; 5459 upvotes

Nov 10th, 2020 7:58 pm

thriftshopper wrote: ↑ Might be downstream of a GFCI-protected receptacle.

Get yourself one of these too

https://www.kmstools.com/klein-tools-gf ... ter-149365

Doesn't have to be Klein. Cheaper alternatives exist

I have that tool and there is no light showing at all when plugin.

Does every house in Canada have GFCI for sure regardless how old the house is?

I have checked kitchen and bathroom

2007 - Ipod Video (TD), Ipod Shuffle (GM)
2006 - Ipod Nano (TD)
2005 - Ipod Shuffle (TD)

Nov 10th, 2020 8:02 pm

gr8dlr: Deal Expert; Sep 1, 2005; 20785 posts; 16146 upvotes; Markham

Nov 10th, 2020 8:02 pm

Curious even though you checked the breaker, did you click it off and then back on?

Next step would be to perhaps replace the breaker.

We're all bozos on the bus until we find a way to express ourselves...

Failure is always an option...just not the preferred one!

+1

Nov 10th, 2020 8:03 pm

Katedontbreak: Deal Addict; Aug 29, 2019; 1006 posts; 457 upvotes

Nov 10th, 2020 8:03 pm

Was the outlet gfci or did it look like a regular receptacle?

Nov 10th, 2020 8:05 pm

kiasu [OP]: Deal Expert; Jan 27, 2004; 18271 posts; 5459 upvotes

Nov 10th, 2020 8:05 pm

gr8dlr wrote: ↑ Curious even though you checked the breaker, did you click it off and then back on?

Next step would be to perhaps replace the breaker.

Yes i did..i flipped all the breakers including main one

2007 - Ipod Video (TD), Ipod Shuffle (GM)
2006 - Ipod Nano (TD)
2005 - Ipod Shuffle (TD)

Nov 10th, 2020 8:06 pm

kiasu [OP]: Deal Expert; Jan 27, 2004; 18271 posts; 5459 upvotes

Nov 10th, 2020 8:06 pm

Katedontbreak wrote: ↑ Was the outlet gfci or did it look like a regular receptacle?

Isnt GFCI outlet has something like button or red color button? I cant find at all at least in kitchen or bathroom

All the outlet has no extra red button that look like GFCI

2007 - Ipod Video (TD), Ipod Shuffle (GM)
2006 - Ipod Nano (TD)
2005 - Ipod Shuffle (TD)

Nov 10th, 2020 8:20 pm

thriftshopper: Deal Guru; Jul 7, 2017; 10012 posts; 5357 upvotes; SW corner of the cou…

Nov 10th, 2020 8:20 pm

Might not be a GFCI outlet but if there is, the receptacle could be wired to one (should be labelled as such but....).

FWIW, the fridge usually has its own circuit.

If you know which breaker it is, you can turn it off, use an inductive tester to check there's no power, and then take out the dead receptacle and see if it is connected (it would appear that at least the live/hot wire (usually black) may not be connected). If everything's o.k., next is to check the circuit breaker at the panel box.

I smile when I see container ships sailing past my house laden with stuff made in China

Nov 10th, 2020 8:27 pm

kiasu [OP]: Deal Expert; Jan 27, 2004; 18271 posts; 5459 upvotes

Nov 10th, 2020 8:27 pm

thriftshopper wrote: ↑ Might not be a GFCI outlet but if there is, the receptacle could be wired to one (should be labelled as such but....).

FWIW, the fridge usually has its own circuit.

If you know which breaker it is, you can turn it off, use an inductive tester to check there's no power, and then take out the dead receptacle and see if it is connected (it would appear that at least the live/hot wire (usually black) may not be connected). If everything's o.k., next is to check the circuit breaker at the panel box.

I have checked and replaced with new outlet and still same issue. Yes i know which breaker belong to that oulet..it is same breaker for the fridge and light and bathroom..if it is breaker issue then how come others r working fine but only that?

2007 - Ipod Video (TD), Ipod Shuffle (GM)
2006 - Ipod Nano (TD)
2005 - Ipod Shuffle (TD)

Nov 10th, 2020 8:40 pm

Katedontbreak: Deal Addict; Aug 29, 2019; 1006 posts; 457 upvotes

Nov 10th, 2020 8:40 pm

kiasu wrote: ↑ Isnt GFCI outlet has something like button or red color button? I cant find at all at least in kitchen or bathroom

All the outlet has no extra red button that look like GFCI

A lot of older homes don't have GFCI, they have a split recepticle instead. I'm not sure why they outlet stopped working but if you changed it out, you have to break the tab on the hot side.

This video helped me out a lot when I first encountered one of these.

Nov 10th, 2020 8:52 pm

thriftshopper: Deal Guru; Jul 7, 2017; 10012 posts; 5357 upvotes; SW corner of the cou…

Nov 10th, 2020 8:52 pm

kiasu wrote: ↑ Yes i know which breaker belong to that oulet..it is same breaker for the fridge and light and bathroom..if it is breaker issue then how come others r working fine but only that?

It is on the same circuit breaker as all the above (fridge should on its own)? If so, I would start looking at those receptacles (and light fixtures) and see if there is any load wires connected to them. So bathroom has no GFCI receptacle?

I smile when I see container ships sailing past my house laden with stuff made in China

Nov 10th, 2020 9:07 pm

teoconca: Deal Guru; Oct 16, 2008; 11032 posts; 5201 upvotes; Maple

Nov 10th, 2020 9:07 pm

kiasu wrote: ↑ I have checked and replaced with new outlet and still same issue. Yes i know which breaker belong to that oulet..it is same breaker for the fridge and light and bathroom..if it is breaker issue then how come others r working fine but only that?

Did you check front/back outside outlets?

...

Nov 10th, 2020 9:25 pm

DoorCrasher: Deal Fanatic; Nov 21, 2013; 8129 posts; 9313 upvotes; Montréal

Nov 10th, 2020 9:25 pm

You possibly have a junction box hidden inside a wall with defective connections. This is not as oer the code, but some install this setup during renos... Found one in my bathroom while doing renos. I wonder if there is any other une inside the walls....

Nov 10th, 2020 11:55 pm

SubjectivelyObjective: Deal Addict; Jun 26, 2019; 2118 posts; 1847 upvotes; GTA

Nov 10th, 2020 11:55 pm

kiasu wrote: ↑ I have checked and replaced with new outlet and still same issue. Yes i know which breaker belong to that oulet..it is same breaker for the fridge and light and bathroom..if it is breaker issue then how come others r working fine but only that?

Assuming all the other ideas have been crossed off....

Did you check your black/hot wire to see if it is live when the power is on?

If that is true, then it is entirely possible that you could have a lose neutral somewhere else in the circuit, ie another box, that's breaking the loop.

If you have power to the box, I would start checking for lose neutrals in other boxes.

Nov 11th, 2020 8:01 am

kiasu [OP]: Deal Expert; Jan 27, 2004; 18271 posts; 5459 upvotes

Nov 11th, 2020 8:01 am

SubjectivelyObjective wrote: ↑ Assuming all the other ideas have been crossed off....

Did you check your black/hot wire to see if it is live when the power is on?

If that is true, then it is entirely possible that you could have a lose neutral somewhere else in the circuit, ie another box, that's breaking the loop.

If you have power to the box, I would start checking for lose neutrals in other boxes.

I dont have tool to check. Which tool should I get to check..

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2006 - Ipod Nano (TD)
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Nov 11th, 2020 8:26 am

l69norm: Deal Expert; Jun 12, 2007; 20344 posts; 6503 upvotes; London

Nov 11th, 2020 8:26 am

kiasu wrote: ↑ One outlet in the kitchen all of sudden stop working. It is connectee to IP and a kettle. There is another outlet nearby for fridge which is working.
I live in an ? OLD ? house and i cant find where the GFCI is.
Thank you

I don't think you meant outhouse - as in out building ?
When was this house built approx ?
Why do you think it's on a GFCI?

Nov 11th, 2020 8:42 am

SubjectivelyObjective: Deal Addict; Jun 26, 2019; 2118 posts; 1847 upvotes; GTA

Nov 11th, 2020 8:42 am

kiasu wrote: ↑ I dont have tool to check. Which tool should I get to check..

A non contact voltage tester.

I would recommend Fluke.

But here is a like to one at HD which is probably trustworthy: https://www.homedepot.ca/product/klein- ... 1000664603

Also, I would basically consider one of these a must for doing electrical work.

+1

Nov 11th, 2020 8:43 am

kiasu [OP]: Deal Expert; Jan 27, 2004; 18271 posts; 5459 upvotes

Nov 11th, 2020 8:43 am

l69norm wrote: ↑ I don't think you meant outhouse - as in out building ?
When was this house built approx ?
Why do you think it's on a GFCI?

no idea about exact built date i guess 40 - 50 yrs ago...
i didnt think is GFCI..cause i called one eletrician and he wanted me to check GFCI and someone mentioned in here too..

i want to figure out what is the issue first before I call in electrician as they r pricey..

2007 - Ipod Video (TD), Ipod Shuffle (GM)
2006 - Ipod Nano (TD)
2005 - Ipod Shuffle (TD)

Nov 11th, 2020 8:46 am

Jon Lai: Deal Expert; May 30, 2005; 48774 posts; 9999 upvotes; Richmond Hill

Nov 11th, 2020 8:46 am

SubjectivelyObjective wrote: ↑ A non contact voltage tester.

I would recommend Fluke.

But here is a like to one at HD which is probably trustworthy: https://www.homedepot.ca/product/klein- ... 1000664603

Also, I would basically consider one of these a must for doing electrical work.

Yes, get this OP. This will allow you to know if the wires themselves have power.

Tons of things for sale!
Silver Coins and Numismatics | Heatware

Nov 11th, 2020 8:49 am

l69norm: Deal Expert; Jun 12, 2007; 20344 posts; 6503 upvotes; London

Nov 11th, 2020 8:49 am

kiasu wrote: ↑ no idea about exact built date i guess 40 - 50 yrs ago...
i didnt think is GFCI..cause i called one eletrician and he wanted me to check GFCI and someone mentioned in here too..
i want to figure out what is the issue first before I call in electrician as they r pricey..

Modern kitchens have GFCI receptacles near the sink, not found in old houses
When you replaced the "bad" receptacle, what was the color of the wires inside ? more specifically - was there a red wire ?

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