HELP - Plumber Flooded My Basement
In addition to that, the flood obviously took a lot of time for my husband and I to deal with - moving everything, my husband spent the night of the flood shop vaccuuming water out of the carpet because the best job wasn't done, cleaning water off plastic bins, etc. We didn't have hot water for a day or so. We don't have a lot of material loss, just time mostly.
The final thing is because the main plumbers were dealing with the flood, the junior guys cut the drywall out to redo our piping so it was not salvageable. The quote from the plumber was to cut out all the drywall square so it could be put back in but instead we ended up with 15 holes that the drywaller needed to recut each hole square, and cut new drywall for every single hole. I don't know how to quantify the cost of this issue into a dollar amount.
The plumbing company is now asking what we want for compensation for all of the above. I don't want to screw them - they have handled this mistake the best they could have, but I also don't want to be screwed. This was a huge hassle for us and its going to be a lot of work to get our basement back. We also incurred extra cost for the drywall, but again can't really quantify how much. Where do we start the negotiation and how do we quantify the loss to them?