Henry's extended warranty, can I get a refund if camera dies before first year ?
About 6 months ago I bought a Fuji camera from Henry's. I bought the extended service plan/warranty. A few weeks ago it stopped working. I took it back to Henry's and the lady examining it noted what looks like a dent on casing of the camera. I have no idea where it came from. Anyways, she sent it in, and today I was told it would not be covered under warranty (they claim "impact damage", though I have no idea how they could know that) and that it would cost $300 to have it repaired.
Since the camera sells new for little more than that, obviously I am not going to repair it. I understand that the extended service plan basically is a warranty which takes effect only after the initial manufacturer's warranty runs out. So my question is, should I be able to cancel the extended service plan and ask for a refund, given that I have not yet entered the period covered by this plan ?
I would ask at Henry's but I knew there is a good chance I would a blow a gasket in the store or on the phone, and thought I would educate myself a little about my options before going into battle.
Thanks for any advice in advance.
Since the camera sells new for little more than that, obviously I am not going to repair it. I understand that the extended service plan basically is a warranty which takes effect only after the initial manufacturer's warranty runs out. So my question is, should I be able to cancel the extended service plan and ask for a refund, given that I have not yet entered the period covered by this plan ?
I would ask at Henry's but I knew there is a good chance I would a blow a gasket in the store or on the phone, and thought I would educate myself a little about my options before going into battle.
Thanks for any advice in advance.