High index lens and wrong prescription
I have a very high prescription (-15 plus).
I had an eye exam in September of 2020 and received a prescription for new glasses at that time.
My optometrist referred me to a specialist for retinal-related issues and advised me to wait until the assessment to fill the prescription until after the retinal appointment and follow up.
Fast forward to January, I had laser surgery for retinal tears and follow up with my optometrist as directed. At that time, I asked for a new assessment of my vision since my prescription was so high and there could be changes since then.
My optometrist said that since the last assessment was in September, I didn't need a new eye exam.
I spent the rest of January searching for an optical place that would fill my prescription and no one was able to (liability issues, Nikon/Zeiss unfamiliarity and not having frames to fit my lenses).
I finally find an optical place willing to work with me and ordered glasses.
After I ordered the glasses, I also attended a separate assessment for intraocular lenses elsewhere.
A month later I received the glasses and 2 days into wearing them, my vision was blurry with some double vision in one eye.
I called the optical place and they tell me that their measurements were accurate and to give it a few more days and see if my vision improves at that time. They said that if not, I should return to my optometrist to get an updated prescription.
The eyeglass store is also suggesting that the cut-off for a remedy would have been within a month (which has passed).
The optometrist redirected me back to the eyeglass store.
Is there anything I can do. After dual insurance for vision coverage, I still had to pay $800 because of my high prescription.
Is there anything I can do?
I had an eye exam in September of 2020 and received a prescription for new glasses at that time.
My optometrist referred me to a specialist for retinal-related issues and advised me to wait until the assessment to fill the prescription until after the retinal appointment and follow up.
Fast forward to January, I had laser surgery for retinal tears and follow up with my optometrist as directed. At that time, I asked for a new assessment of my vision since my prescription was so high and there could be changes since then.
My optometrist said that since the last assessment was in September, I didn't need a new eye exam.
I spent the rest of January searching for an optical place that would fill my prescription and no one was able to (liability issues, Nikon/Zeiss unfamiliarity and not having frames to fit my lenses).
I finally find an optical place willing to work with me and ordered glasses.
After I ordered the glasses, I also attended a separate assessment for intraocular lenses elsewhere.
A month later I received the glasses and 2 days into wearing them, my vision was blurry with some double vision in one eye.
I called the optical place and they tell me that their measurements were accurate and to give it a few more days and see if my vision improves at that time. They said that if not, I should return to my optometrist to get an updated prescription.
The eyeglass store is also suggesting that the cut-off for a remedy would have been within a month (which has passed).
The optometrist redirected me back to the eyeglass store.
Is there anything I can do. After dual insurance for vision coverage, I still had to pay $800 because of my high prescription.
Is there anything I can do?