Home AC Repair Experience
I have 21 year old R-22 2.5 ton 4lbs lenox AC unit and found that it wasn't cooling enough. I had subscribe to reliance home comfort ac protection plan. I called them and they came and checked the AC low freeon pressure and showed me it was 44 kpi where they said it should be above 60 kpi if temperature is above 30C. He said if it gets to 32 kpi, then the unit will freeze. He also checked the capacitor and found the voltage to be working order. He said normally he would find/fix the leak ( approx $1000 ) and replace Freon ( $300 per pound r410 ) . Both will be covered under the protection plan.
He said since I have r22 and they don't have r22 only r410 , he can't fix it for me. He suggested that I call someone else or replace the AC unit. I asked if he could fix the leak, he said he couldn't since he would need to empty system of r22 and to put nitrogen to find/fix the leak and then put back new r22.
I called Reliance to enquire about protection plan having exclusion for r22 since it wasn't listed in the exclusion, they said that tech has their own list which isn't published. I asked them why i should continue on subscribing to AC protection plan since it doesn't cover R22, they said it will cover other stuff.
Are they allowed to get away from fixing the issue even though it isn't part of their exclusion ? https://reliancehomecomfort.com/wp-cont ... ection.pdf
How does one measure AC freeon pressure in R22 non-TXV unit ?
He said since I have r22 and they don't have r22 only r410 , he can't fix it for me. He suggested that I call someone else or replace the AC unit. I asked if he could fix the leak, he said he couldn't since he would need to empty system of r22 and to put nitrogen to find/fix the leak and then put back new r22.
I called Reliance to enquire about protection plan having exclusion for r22 since it wasn't listed in the exclusion, they said that tech has their own list which isn't published. I asked them why i should continue on subscribing to AC protection plan since it doesn't cover R22, they said it will cover other stuff.
Are they allowed to get away from fixing the issue even though it isn't part of their exclusion ? https://reliancehomecomfort.com/wp-cont ... ection.pdf
How does one measure AC freeon pressure in R22 non-TXV unit ?