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HomeStars.com reputability

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  • Jun 20th, 2020 12:25 am
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[OP]
Deal Addict
Jun 21, 2016
3114 posts
1069 upvotes

HomeStars.com reputability

Anyone know if HomeStars.com is a reputable review site?

Found it listing handyman/house repair companies. But I’m wondering if it’s bogus reviews or legit.

It seems pretty legit, they even have awards given to certain companies. I would assume no one goes through all that effort but I thought I’d ask anyways for a second opinion or if anyone has experience finding companies from there.

I cross referenced the companies with other review sites and they do match up.
8 replies
Deal Expert
User avatar
Feb 11, 2007
15625 posts
16769 upvotes
Oakville
toronto19850 wrote: Anyone know if HomeStars.com is a reputable review site?

Found it listing handyman/house repair companies. But I’m wondering if it’s bogus reviews or legit.

It seems pretty legit, they even have awards given to certain companies. I would assume no one goes through all that effort but I thought I’d ask anyways for a second opinion or if anyone has experience finding companies from there.

I cross referenced the companies with other review sites and they do match up.
It's not. Companies pay to get rid of bad reviews. They also post fake reviews. Word of mouth is best.
Newbie
May 15, 2020
87 posts
58 upvotes
Thornhill ON
It's been a mixed bag to me. Once i called a interlock company featured there, and the owner showed up , unceremoniously parked his car on my neighbour's driveway, right off the bat asked me if i read reviews on his company on HomeStar and literally said "I am the only one in the area doing great job, everyone else does shit! ". I am not kidding. Refused to explain me the details of what he will do, how deep he will excavate, what agregates will use , how will do compacting, etc. Long story short, i did not want to deal with such arrogant person and he did not get the job. But the other two that i called for a fence and airconditioner jobs were decent folks.
Bottom line, you need to actually meet and speak to them and you will pretty much get a feeling if you want to hire them.
Member
Jan 10, 2017
296 posts
221 upvotes
It’s a good starting point but you still need to do your due diligence - read up on what you need done, do your research and ask them questions, and meet them.

I also don’t focus too much on the awards, usually call the top four or five listed with reviews and take it from there.
Deal Expert
User avatar
May 10, 2005
36046 posts
10145 upvotes
Ottawa
HomeStars is one source of information. TrustedPros.com is another and there are more. I have used TrustedPros and they seem to be more valisd as there are bad reviews as well as good ones.
In my opinion, depending on what you are doing, I would never get a "handyman" but a tradesman whit all the licensing.
The Government cannot give to anybody anything that the Government does not first take from somebody else.
Sr. Member
Aug 29, 2019
719 posts
302 upvotes
I had to jump through many loops to have a negative review posted there.
Deal Addict
Jan 21, 2018
4324 posts
4376 upvotes
Vancouver
There are previous long threads about Homestars - do some searching. General consensus is that they are suspect due to a business model that relies on contractors for revenue and strongly favours contractors. Worth checking, but cross-compare to Yelp and other consumer-oriented sites.

why-homestars-online-reviews-joke-2286797/
homestars-contractors-2188495/
do-you-can-you-trust-believe-all-homest ... s-2006147/
etc

(tip for more effective RFD searching across forums - use Google and look for redflagdeals + topic)
[OP]
Deal Addict
Jun 21, 2016
3114 posts
1069 upvotes
Just to update I ended up using Aire Max Heating & Cooling Inc. on homestars and he was a super nice guy and did a great job

Had 5 stars on google and homestars gave him a shot and glad I did.

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