how to cancel rogers home monitoring contract
HI, i have rogers smart home monitoring 24 months contract. now i am moving out of country but rogers guys asking to pay the remain 8 months contract amount. please suggest how to avoid this. thanks
May 7th, 2019 4:47 pm
May 7th, 2019 5:40 pm
According to the agreement, you owe them the early cancellation fee. Remember, the "free" equipment they provide for you is paid for by your 24 monthly payments.rooney8646 wrote: ↑ HI, i have rogers smart home monitoring 24 months contract. now i am moving out of country but rogers guys asking to pay the remain 8 months contract amount. please suggest how to avoid this. thanks
May 7th, 2019 5:49 pm
they are asking the remaining contract full 8 months paymentEugW wrote: ↑ According to the agreement, you owe them the early cancellation fee. Remember, the "free" equipment they provide for you is paid for by your 24 monthly payments.
https://www.rogers.com/cms/pdf/Home-Mon ... 292017.pdf
Is your early cancellation fee the full amount for the 8 months? Or is it just a portion of those 8 months?
EARLY CANCELLATION FEE (applicable to term commitment customers only)
Only the value of the economic inducement granted to you on the price of your Equipment including the amount of any credited cost of installing the Equipment upon entering into your Service Agreement Term will be used to calculate the Early Cancellation Fee (“ECF”).Your economic inducement is confirmed in the accompanying Order Confirmation.
An ECF applies if you have been granted an economic inducement, and if, for any reason, your Home Monitoring Service or your new term is terminated prior to the end of your Service Agreement Term. The ECF is is equal to your economic inducement multiplied by the number of months remaining in your Service Agreement Term divided by the total number of months of your Service Agreement Term (plus applicable taxes). In other words:
ECF = economic inducement x # months left in your Service Agreement Term ÷ total # months in your Service Agreement Term + applicable taxes.
At the end of your Service Agreement Term, your plan will automatically default to a month-to- month term. Rogers may contact you at any time to propose a renewal of your Rogers plan. If you do not wish to renew your plan when contacted, you will retain your existing plan and your existing agreement with us, unchanged, until those are changed or terminated in accordance with the terms of the Service Agreement governing that plan.
May 7th, 2019 6:08 pm
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