How to claim Air Canada voucher due to COVID?
So we had international travel June 3rd that was canceled due to COVID.
We had the reservation through Expedia. Last email they sent us is that we have credit with the airline (AC), but they're still working to understand expiry date of the credit. I never received info after that.
From research I understand that AC had allowed customers to request no expiry, fully transferable vouchers for canceled travel within that period. Question is how do I ask for that?
It's not clear from the media publications AC did, nor on AC or Expedia websites. I'm not even sure what's the validity on my current credit, but from research it says 24 months, although I never received confirmation from Expedia about that.
Thanks.
We had the reservation through Expedia. Last email they sent us is that we have credit with the airline (AC), but they're still working to understand expiry date of the credit. I never received info after that.
From research I understand that AC had allowed customers to request no expiry, fully transferable vouchers for canceled travel within that period. Question is how do I ask for that?
It's not clear from the media publications AC did, nor on AC or Expedia websites. I'm not even sure what's the validity on my current credit, but from research it says 24 months, although I never received confirmation from Expedia about that.
Thanks.