How does Microsoft SCCM work?
So at work, they have introduced SCCM as a new way to distribute software and other updates to clients’ machines.
While we don’t use it directly, we get requests from clients for software and we engage another 3rd party group to push software to users, using SCCM.
While I have a good idea of how SCCM works, holy is it unreliable. Almost 25% of all completed requests don’t work. In other words, the software distribution team will complete their task but when we ask the client to confirm, a lot of them can’t find the software in their ‘Run Advertised Programs (or Software Center for Windows 10 clients)
We even have our own tool to check if a certain software has been advertised to a specific user and even when we do see it, clients can’t.
Why is there such a discrapency? Why does SW team say they completed the work, but in 30% of the cases the users can’t see the software? Is there a time limit after which an advertisement expires?
Problem is, the SW team we deal with is an Asia is communicating with them is hard.
While we don’t use it directly, we get requests from clients for software and we engage another 3rd party group to push software to users, using SCCM.
While I have a good idea of how SCCM works, holy is it unreliable. Almost 25% of all completed requests don’t work. In other words, the software distribution team will complete their task but when we ask the client to confirm, a lot of them can’t find the software in their ‘Run Advertised Programs (or Software Center for Windows 10 clients)
We even have our own tool to check if a certain software has been advertised to a specific user and even when we do see it, clients can’t.
Why is there such a discrapency? Why does SW team say they completed the work, but in 30% of the cases the users can’t see the software? Is there a time limit after which an advertisement expires?
Problem is, the SW team we deal with is an Asia is communicating with them is hard.
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