How to handle Performance Metrics: Quality and Production Quotas

First time I am hearing of something like this in compliance. Talk to the higher manager and ask him/her about it. Recruiters sometimes don’t understand the roles well at the banks.

Is this a junior operations role?

Very common in the corporate world. This has its basis in Taylorism. Look it up.

How many widgets you can produce ... calls made, deals adjudicated, EPS reports filed, compliance reports reviewed ... whatever. Compliance roles in banks are absolutely brutal, thankless jobs, where you are very much a "check the box" cog in the machine. The grunts have very little if any latitude in their jobs. That belongs to some guy in 'national office' who may have never done the job but 'owns the process'. The bankers don't care. They have clients and deals to close and will get you what you need as soon as possible and will follow up with you daily to see if things are approved. Daily. You want to know what will kill your career faster than not meeting metrics? Putting the brakes on a deal and jeopardizing millions of dollars of revenues. It is the perfect recipe for a pressure cooker environment.

The good news? It doesn't take much to shine in these roles. Hit your metrics, have a positive attitude, and don't drop the ball on anything and you'll be out of there in 18 months.

ProductGuy wrote: ↑ First time I am hearing of something like this in compliance. Talk to the higher manager and ask him/her about it. Recruiters sometimes don’t understand the roles well at the banks.

Is this a junior operations role?

Not junior at all. Requires 4 years of experience.