How long can i use my phone service after cancelling ?

Dec 17th, 2020 12:17 pm

#1

AliK44330 [OP]: Newbie; Dec 2, 2020; 5 posts; 1 upvote

Dec 17th, 2020 12:17 pm

How long can i use my phone service after cancelling ?

Long story short, I switched to freedom and got an iphone 12 with them and the FIDO winback team called me and I accepted their offer.
So I went back to freedom to cancel and return my iphone 12 with them. So now I've been waiting 2 weeks for my new phone to ship from Fido my question is how long can i keep using freedoms services for ? because i haven't ported out my number back to fido because I'm waiting for the sim which comes with my new device.

I think the freedom mobile service rep told me as long as I don't use more than half of the data I will be fine and wont have to pay charges. What happens if I'm not able to port out before my freedom bill is due ?

Another question is Am i still on contract with freedom or I'm just paying for whatever services I use until i port out my number back to fido.

Last edited by AliK44330 on Dec 17th, 2020 12:28 pm, edited 1 time in total.

Dec 17th, 2020 12:17 pm

#2

TruE SkiLLS: Deal Fanatic; Aug 19, 2006; 5784 posts; 1492 upvotes

Dec 17th, 2020 12:17 pm

SO HAWTTTT

+3

Dec 17th, 2020 12:18 pm

#3

JoJoCan: Deal Fanatic; Jul 14, 2018; 7650 posts; 26448 upvotes

Dec 17th, 2020 12:18 pm

PRICING ERROR! BUY NOW THINK LATER!

:)

+4

Dec 17th, 2020 12:18 pm

#4

sliu070: Member; Sep 9, 2012; 414 posts; 307 upvotes; Ottawa

Dec 17th, 2020 12:18 pm

May be call them and find out?

Dec 17th, 2020 12:18 pm

#5

Rikon: Deal Addict; Nov 19, 2008; 1221 posts; 194 upvotes; Markham

Dec 17th, 2020 12:18 pm

must be a HOT iphone 12 deal.
can you post receipt

Thanks RFD I'm poor because of all the deals

Dec 17th, 2020 12:18 pm

#6

d1ulove3: Deal Fanatic; Mar 5, 2013; 6075 posts; 1861 upvotes; Manila, Philippines

Dec 17th, 2020 12:18 pm

are you still using Freedom at this moment?

FreedomMobile 35% Friends & Family

Dec 17th, 2020 12:18 pm

#7

Pingalino: Deal Addict; Dec 24, 2017; 1086 posts; 2350 upvotes; lel

Dec 17th, 2020 12:18 pm

In for none

Virgin $30 for $15 GB
Good toilet paper/paper towel deals

+1

Dec 17th, 2020 12:21 pm

#8

Anikiri: Deal Guru; May 1, 2012; 10448 posts; 11179 upvotes; Toronto

Dec 17th, 2020 12:21 pm

Always funny when this happens.

Dec 17th, 2020 12:21 pm

#9

TimDrake: Member; Oct 11, 2014; 370 posts; 318 upvotes; North Vancouver, BC

Dec 17th, 2020 12:21 pm

Wrong thread.

Most of the time when you actually do cancel your service should be suspended immediately or very soon afterwards. You get prorated for the amount of time you have sued.

The fact that it’s been two weeks and you still have access to Freedom tells me something different.

I could be wrong.

+1

Dec 17th, 2020 12:21 pm

#10

AliK44330 [OP]: Newbie; Dec 2, 2020; 5 posts; 1 upvote

Dec 17th, 2020 12:21 pm

Yes

Dec 17th, 2020 12:21 pm

#11

lpsaad: Deal Addict; Nov 16, 2008; 2761 posts; 416 upvotes; Toronto

Dec 17th, 2020 12:21 pm

Damnit. Shipping kills this deal. Anyone have free ship coupons?

Dec 17th, 2020 12:25 pm

#12

jeff1970: Deal Addict; Mar 9, 2012; 4013 posts; 2880 upvotes; Kitchener

Dec 17th, 2020 12:25 pm

This is posted in the wrong section, so you're going to get smart ass responses.

Keep your Freedom service until your new phone comes in, then port back over to Fido.

The representative was likely mistaken, the amount of data you use in only in relation to the phone. You gave the phone back already.

Freedom will charge you pro-rated. So if you had the account open for 17 of 31 days, you'd be charged for those 17 days only. As I said, keep the account open until you're ported back to Fido. At that moment, Freedom is automatically cancelled.

Why can't we all just get along?

Dec 17th, 2020 12:25 pm

#13

Gee: Deal Expert; Aug 2, 2004; 36608 posts; 9815 upvotes; East Gwillimbury

Dec 17th, 2020 12:25 pm

AliK44330 wrote: ↑ Long story short, I switched to freedom and got an iphone 12 with them and the winback team called me and I accepted their offer.
So I went back to freedom to cancel and return my iphone 12 with them. So now I've been waiting 2 weeks for my new phone to ship from Fido my question is how long can i keep using freedoms services for ? because i haven't ported out my number back to fido because I'm waiting for the sim which comes with my new device.

This is confusing.

You switched to Freedom and got an iPhone 12
The win back team calls you back? Are you talking about Fido?
You go back to Freedom to cancel and return your iPhone. Shouldn’t you lose your line? The number should be gone too.

Okay, you didn’t return the phone and the line is not cancelled.

Too confusing

Home Automation Thread

Heatware

Dec 17th, 2020 12:27 pm

#14

AliK44330 [OP]: Newbie; Dec 2, 2020; 5 posts; 1 upvote

Dec 17th, 2020 12:27 pm

So even if it takes longer than 31 days my contract is still cancelled with freedom and I'd only be paying for whatever services I use with them until I port back to fido correct ?

Dec 17th, 2020 12:31 pm

#15

AliK44330 [OP]: Newbie; Dec 2, 2020; 5 posts; 1 upvote

Dec 17th, 2020 12:31 pm

Sorry about that...so yeah Fido winback team called me and i accepted their offer so i went right away returned my new device from freedom back to them. So they cancelled my contract and I'm just trying to understand how I'm going to be charged when i do port my number out back to fido

Dec 17th, 2020 1:51 pm

#16

audit13: Deal Expert; Feb 24, 2003; 19756 posts; 7141 upvotes; Toronto

Dec 17th, 2020 1:51 pm

AliK44330 wrote: ↑ Long story short, I switched to freedom and got an iphone 12 with them and the FIDO winback team called me and I accepted their offer.
So I went back to freedom to cancel and return my iphone 12 with them. So now I've been waiting 2 weeks for my new phone to ship from Fido my question is how long can i keep using freedoms services for ? because i haven't ported out my number back to fido because I'm waiting for the sim which comes with my new device.

I think the freedom mobile service rep told me as long as I don't use more than half of the data I will be fine and wont have to pay charges. What happens if I'm not able to port out before my freedom bill is due ?

Another question is Am i still on contract with freedom or I'm just paying for whatever services I use until i port out my number back to fido.

If you switched to Freedom from another carrier, cancelled your contract with Freedom and returned the phone, you won't be able to port the number from Freedom to Fido. The Freedom account has to be active at the time you port the number to Fido.

Dec 18th, 2020 10:40 pm

#17

Keigotw: Deal Expert; Mar 25, 2003; 16879 posts; 5348 upvotes; Markham

Dec 18th, 2020 10:40 pm

If the phone # is a # you want to keep
go out and buy a Fido sim card right away and start the porting process ( if your Freedom account still active that is)
you should check with freedom

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How long can i use my phone service after cancelling ?

How long can i use my phone service after cancelling ?

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