How many Manufacturing Defective phones have you had?

Jul 29th, 2020 12:48 pm

#1

bembol [OP]: Deal Expert; Jan 27, 2006; 18951 posts; 2656 upvotes; Woodbridge

Jul 29th, 2020 12:48 pm

How many Manufacturing Defective phones have you had?

Regardless how big or small the defect is, how many have you had and obviously covered under warranty.

I lost count but since 2009 counting only Smart Phones, I've purchased over 100 and went through defective phones.

A few days ago, my Samsung Galaxy A71 after Googling it. I got the Green Display of Death. Basically defective display.

This is my second defective phone, the other was just a Dead Pixel on my Galaxy S7 edge.

My A71 will be ready by 3PM today by Service Centre in Sauga.

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Jul 29th, 2020 2:42 pm

#2

DeJesus: Member; Feb 29, 2020; 207 posts; 59 upvotes

Jul 29th, 2020 2:42 pm

If you go over 9.09 phones every 365 days over the last decade, I think you pacing the average...

bembol wrote: ↑ ... I lost count but since 2009 counting only Smart Phones, I've purchased over 100 and went through defective phones.

A few days ago, my Samsung Galaxy A71 after Googling it. I got the Green Display of Death. Basically defective display.

This is my second defective phone, the other was just a Dead Pixel on my Galaxy S7 edge.

My A71 will be ready by 3PM today by Service Centre in Sauga.

+1

Jul 29th, 2020 3:10 pm

#3

wearysky: Deal Expert; Nov 28, 2013; 20139 posts; 9563 upvotes; Oakville

Jul 29th, 2020 3:10 pm

Only phone I can think of off the top of my head was my Nexus 6P which had the widely reported "random shutdown on low battery" issues - but that was after 2 years of owning it, and wasn't covered under warranty. Any other phone that's broken, has either physically broken due to mishandling (drop/sit on/etc) or I've gotten rid of it before it died.

Jul 29th, 2020 3:17 pm

#4

knacks: Deal Addict; Jan 21, 2013; 1174 posts; 498 upvotes; Markham

Jul 29th, 2020 3:17 pm

Only phone I've had a major defect was the LG G4 boot loop. (Will NEVER forget that horrible experience.) Because I had the international variant I wasn't able to get it replaced. I've pretty much stayed away from international variants since. (Also LG for that matter. Though, the LG threads in Hot Deals have some saying it's fine now...)

Other than that, I haven't had any defects with my other previous smartphones: HTC One X, Samsung S4, S7 Edge, S8.

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+1

Jul 29th, 2020 3:39 pm

#5

Marc9999: Jr. Member; Sep 5, 2013; 123 posts; 47 upvotes; Mississauga

Jul 29th, 2020 3:39 pm

I was late to the smartphone world - so none.
That includes 6 or 7 phones total.
Of those, 3 had problems that were fixed with software updates, rather than returned under warranty.

Edit: I was one of those guys that thought I wouldn't use the 'smart' features very much, including browsing, email or navigation.
Now I feel bad for my Garmin (with lifetime map updates) because I use Google Maps 100% of the time.

+1

Jul 29th, 2020 4:19 pm

#6

perfectg: Deal Addict; Jun 18, 2005; 1302 posts; 229 upvotes; Vancouver

Jul 29th, 2020 4:19 pm

Only phone was the nexus 6p, got it covered under warranty and sold it sealed in the box.

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+1

Jul 29th, 2020 5:42 pm

#7

batcave: Deal Addict; Nov 14, 2003; 4940 posts; 3218 upvotes; LaLaLand

Jul 29th, 2020 5:42 pm

I've had two bad iPhone 4s. After that I had Galaxy S3, S5, S7, and S9 without any issues.

Jul 29th, 2020 6:05 pm

#8

Dave98: Deal Addict; Sep 10, 2005; 4959 posts; 2380 upvotes; GTA

Jul 29th, 2020 6:05 pm

Another Nexus 6P victim here. Mine had a bent volume rocker. The battery issue didn't start until a few months ago. I handed it down to my younger brother who still used it until then.

Jul 29th, 2020 9:10 pm

#9

HP_John: Deal Fanatic; Jan 21, 2008; 6533 posts; 2536 upvotes

Jul 29th, 2020 9:10 pm

I used to buy all the flagship phones but have slowed down a lot, never had a real defective phone except once. It was replaced under warranty (I didn't have receipt, it was from Sony), this was many yrs ago (like maybe 5 yrs ago?)

Jul 30th, 2020 1:56 am

#10

Amourek: Deal Guru; Feb 6, 2003; 10635 posts; 1061 upvotes; Vancouver

Jul 30th, 2020 1:56 am

I've had 6 phones over the last decade and each one of them had 1 or 2 little things wrong with it, but none were truly defective. I did have a LG G3 that developed constant wifi issues but that was a couple of years after I had moved on to a different phone.

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Jul 30th, 2020 5:58 am

#11

Devhux: Deal Addict; Jan 13, 2014; 2374 posts; 1372 upvotes; Calgary

Jul 30th, 2020 5:58 am

Outside of assisting Koodo & LG to work out a bug with saving WiFi settings on the G3 at launch, I’d say 1.5.

1. Galaxy S7. A week after I got it, I had a weird bug where it wouldn’t power up off the charger. Plugging it in would show full power, but it would shut off upon removing the cord. Eventually I got it working for a bit but it happened again and I exchanged it.

0.5. I’m putting the (infamous) Note7 as half a point. While mine “technically” didn’t seem to have a fault, I wasn’t about to take any chances when the device was recalled. I actually fought with Rogers to let me switch to a different phone entirely as I wasn’t convinced the replacement units were fine (as it turned out, I made a good decision).

Jul 30th, 2020 9:23 am

#12

wearysky: Deal Expert; Nov 28, 2013; 20139 posts; 9563 upvotes; Oakville

Jul 30th, 2020 9:23 am

Oh! I forgot another issue - I had an iPhone 5 for work, and it developed a bulging battery about 1.5 years into ownership. That was fun/scary.

+1

Jul 30th, 2020 10:52 am

#13

ji2o0k: Deal Expert; Oct 28, 2004; 22479 posts; 3770 upvotes; Toronto

Jul 30th, 2020 10:52 am

3 within my family - started buying iphone 3GS and Blackberry 8800 series....all purchased brand new....

1. Blackberry Q10 - one died when I was GPSing...that was fun. It just died, thinking due to overheating. I was stuck on the road, lost! Sent in for a replacement under warranty. My wife's Q10 would reboot when placed on a desk with a little bump. Sent that in for replacement under warranty and the replacement was fine.

2. Iphone 5s - also developed the battery bulge but this was years after the warranty expired. I think the phone was dropped, hence the bulge? I opened the phone and replaced the battery myself.

3. Iphone XS Max 256gb - issues with the display which would freeze when talking on the phone (unable to awake the screen). Replaced by Apple with a new replacement. No issues since.

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+1

Aug 5th, 2020 6:21 pm

#14

darkman007e: Deal Addict; Mar 19, 2005; 1322 posts; 81 upvotes; Montreal

Aug 5th, 2020 6:21 pm

So far I had the following smartphones : iPhone 3G, iPhone 4, Galaxy S3, S6 and S8.

Only replaced the iPhone 4 before the end of the warranty as it was sometimes dropping calls if my memory is good.

Aug 6th, 2020 5:34 am

#15

Kramy: Member; Oct 14, 2006; 215 posts; 110 upvotes; Richmond

Aug 6th, 2020 5:34 am

No issues so far. Long Term Use Phones:

Old HTC Android 2.3.1
Galaxy Note LTE
LG G4
Google Pixel 3 XL

Other phones used for shorter durations:
Galaxy Note 3
iPhone 4S
LG V20

Can't say that I've ever experienced a phone hardware fault, other than the old HTC lost its signal when I dropped it at the dentist... I finally chucked it across the floor in frustration, and when I checked it later it had its signal back.

My old LG G4 took about 5 trips across a road and went swimming in two puddles, and never broke or fried. It still works today. It has taken more severe hits than any that I have seen.

I got fed up with Apple after my 4S died on iOS upgrades twice and had to be restored from a computer with iTunes. That plus the later battery-shutdown and throttling issues (and the lack of useful features for a heavy email user) finally convinced me that they were the Microsoft of phones, and I bailed to where the grass is greener. (Google/Android.)

+1

Aug 6th, 2020 11:02 am

#16

way2quik: Deal Addict; Apr 30, 2006; 1802 posts; 177 upvotes; Vancouver

Aug 6th, 2020 11:02 am

Don't own a collection of smart phones, but zero were defective upon purchase.
Nexus 4, Huawei P8, Huawei Mate 8, OPPO Find 7a, Note 8, Note 10+.

The battery on the OPPO won't hold a charge after the third year, the second battery also doesn't hold, but i wouldn't call that defective.

Aug 14th, 2020 11:21 pm

#17

tablo13: Deal Addict; Aug 30, 2011; 1927 posts; 612 upvotes; Edmonton

Aug 14th, 2020 11:21 pm

I've had a bunch of smartphones since 2012 (Google Nexus 4), upgrading every year to 1.5 years. Only the Galaxy S9+ had a defective front facing camera having trouble focussing. I feel bad for selling the Galaxy S9+ without getting the camera repaired under warranty...

Aug 16th, 2020 2:02 pm

#18

zod: Deal Guru; Mar 12, 2005; 10360 posts; 2289 upvotes; Victoria

Aug 16th, 2020 2:02 pm

None. I wasn't exactly early to the cell phone then smartphone party, but my s8, s5, s2, and some kind of LG flip phone all went the distance. My S2 and S5 kept going the distance because I gave them to my dad when I was done with them. I didn't even use a case with the s5. lol.

Aug 17th, 2020 11:46 am

#19

SureshA720227: Deal Addict; Oct 14, 2015; 1143 posts; 1171 upvotes; Toronto, ON

Aug 17th, 2020 11:46 am

HTC Explorer: FM radio wouldn't play properly on speakers.
Samsung Galaxy S2: Battery gauge was horrible, low battery warning if you restart the phone even if I charged to 100% before restarting.
LG G2: Glass separated from the body.
Galaxy S7: Display issue, at the highest brightness, screen would go weirdly contrasty with faded colours.
Pixel 2XL: Wouldn't charge to 100%. Stuck on 99%. Got it replaced. All good now.

Koodo $40 13GB!

Aug 17th, 2020 11:53 am

#20

GoodFellaz: Penalty Box; Jun 24, 2015; 5692 posts; 1741 upvotes; 0 downvotes

Aug 17th, 2020 11:53 am

in all honesty, never had a faulty cellphone ever, most issues were fixed by software updates so that negates a defect. been rock solid ever since.

Hi

+1