Cell Phones

How many Manufacturing Defective phones have you had?

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  • Aug 23rd, 2020 9:54 pm
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Jan 27, 2006
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Woodbridge

How many Manufacturing Defective phones have you had?

Regardless how big or small the defect is, how many have you had and obviously covered under warranty.

I lost count but since 2009 counting only Smart Phones, I've purchased over 100 and went through defective phones.

A few days ago, my Samsung Galaxy A71 after Googling it. I got the Green Display of Death. Basically defective display.

This is my second defective phone, the other was just a Dead Pixel on my Galaxy S7 edge.

My A71 will be ready by 3PM today by Service Centre in Sauga.
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Feb 29, 2020
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If you go over 9.09 phones every 365 days over the last decade, I think you pacing the average...
bembol wrote: ... I lost count but since 2009 counting only Smart Phones, I've purchased over 100 and went through defective phones.

A few days ago, my Samsung Galaxy A71 after Googling it. I got the Green Display of Death. Basically defective display.

This is my second defective phone, the other was just a Dead Pixel on my Galaxy S7 edge.

My A71 will be ready by 3PM today by Service Centre in Sauga.
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Nov 28, 2013
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Oakville
Only phone I can think of off the top of my head was my Nexus 6P which had the widely reported "random shutdown on low battery" issues - but that was after 2 years of owning it, and wasn't covered under warranty. Any other phone that's broken, has either physically broken due to mishandling (drop/sit on/etc) or I've gotten rid of it before it died.
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Jan 21, 2013
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Markham
Only phone I've had a major defect was the LG G4 boot loop. (Will NEVER forget that horrible experience.) Because I had the international variant I wasn't able to get it replaced. I've pretty much stayed away from international variants since. (Also LG for that matter. Though, the LG threads in Hot Deals have some saying it's fine now...)

Other than that, I haven't had any defects with my other previous smartphones: HTC One X, Samsung S4, S7 Edge, S8.
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Jr. Member
Sep 5, 2013
123 posts
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Mississauga
I was late to the smartphone world - so none.
That includes 6 or 7 phones total.
Of those, 3 had problems that were fixed with software updates, rather than returned under warranty.

Edit: I was one of those guys that thought I wouldn't use the 'smart' features very much, including browsing, email or navigation.
Now I feel bad for my Garmin (with lifetime map updates) because I use Google Maps 100% of the time.
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Jun 18, 2005
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Vancouver
Only phone was the nexus 6p, got it covered under warranty and sold it sealed in the box.
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Nov 14, 2003
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LaLaLand
I've had two bad iPhone 4s. After that I had Galaxy S3, S5, S7, and S9 without any issues.
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Sep 10, 2005
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GTA
Another Nexus 6P victim here. Mine had a bent volume rocker. The battery issue didn't start until a few months ago. I handed it down to my younger brother who still used it until then.
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Jan 21, 2008
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I used to buy all the flagship phones but have slowed down a lot, never had a real defective phone except once. It was replaced under warranty (I didn't have receipt, it was from Sony), this was many yrs ago (like maybe 5 yrs ago?)
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Feb 6, 2003
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Vancouver
I've had 6 phones over the last decade and each one of them had 1 or 2 little things wrong with it, but none were truly defective. I did have a LG G3 that developed constant wifi issues but that was a couple of years after I had moved on to a different phone.
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Jan 13, 2014
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Calgary
Outside of assisting Koodo & LG to work out a bug with saving WiFi settings on the G3 at launch, I’d say 1.5.

1. Galaxy S7. A week after I got it, I had a weird bug where it wouldn’t power up off the charger. Plugging it in would show full power, but it would shut off upon removing the cord. Eventually I got it working for a bit but it happened again and I exchanged it.

0.5. I’m putting the (infamous) Note7 as half a point. While mine “technically” didn’t seem to have a fault, I wasn’t about to take any chances when the device was recalled. I actually fought with Rogers to let me switch to a different phone entirely as I wasn’t convinced the replacement units were fine (as it turned out, I made a good decision).
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Nov 28, 2013
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Oh! I forgot another issue - I had an iPhone 5 for work, and it developed a bulging battery about 1.5 years into ownership. That was fun/scary.
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Oct 28, 2004
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Toronto
3 within my family - started buying iphone 3GS and Blackberry 8800 series....all purchased brand new....

1. Blackberry Q10 - one died when I was GPSing...that was fun. It just died, thinking due to overheating. I was stuck on the road, lost! Sent in for a replacement under warranty. My wife's Q10 would reboot when placed on a desk with a little bump. Sent that in for replacement under warranty and the replacement was fine.

2. Iphone 5s - also developed the battery bulge but this was years after the warranty expired. I think the phone was dropped, hence the bulge? I opened the phone and replaced the battery myself.

3. Iphone XS Max 256gb - issues with the display which would freeze when talking on the phone (unable to awake the screen). Replaced by Apple with a new replacement. No issues since.
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Mar 19, 2005
1322 posts
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Montreal
So far I had the following smartphones : iPhone 3G, iPhone 4, Galaxy S3, S6 and S8.

Only replaced the iPhone 4 before the end of the warranty as it was sometimes dropping calls if my memory is good.
Member
Oct 14, 2006
215 posts
110 upvotes
Richmond
No issues so far. Long Term Use Phones:

Old HTC Android 2.3.1
Galaxy Note LTE
LG G4
Google Pixel 3 XL

Other phones used for shorter durations:
Galaxy Note 3
iPhone 4S
LG V20

Can't say that I've ever experienced a phone hardware fault, other than the old HTC lost its signal when I dropped it at the dentist... I finally chucked it across the floor in frustration, and when I checked it later it had its signal back.

My old LG G4 took about 5 trips across a road and went swimming in two puddles, and never broke or fried. It still works today. It has taken more severe hits than any that I have seen.

I got fed up with Apple after my 4S died on iOS upgrades twice and had to be restored from a computer with iTunes. That plus the later battery-shutdown and throttling issues (and the lack of useful features for a heavy email user) finally convinced me that they were the Microsoft of phones, and I bailed to where the grass is greener. (Google/Android.)
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Apr 30, 2006
1802 posts
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Vancouver
Don't own a collection of smart phones, but zero were defective upon purchase.
Nexus 4, Huawei P8, Huawei Mate 8, OPPO Find 7a, Note 8, Note 10+.

The battery on the OPPO won't hold a charge after the third year, the second battery also doesn't hold, but i wouldn't call that defective.
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Aug 30, 2011
1927 posts
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Edmonton
I've had a bunch of smartphones since 2012 (Google Nexus 4), upgrading every year to 1.5 years. Only the Galaxy S9+ had a defective front facing camera having trouble focussing. I feel bad for selling the Galaxy S9+ without getting the camera repaired under warranty...
Deal Guru
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Mar 12, 2005
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Victoria
None. I wasn't exactly early to the cell phone then smartphone party, but my s8, s5, s2, and some kind of LG flip phone all went the distance. My S2 and S5 kept going the distance because I gave them to my dad when I was done with them. I didn't even use a case with the s5. lol.
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Oct 14, 2015
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Toronto, ON
HTC Explorer: FM radio wouldn't play properly on speakers.
Samsung Galaxy S2: Battery gauge was horrible, low battery warning if you restart the phone even if I charged to 100% before restarting.
LG G2: Glass separated from the body.
Galaxy S7: Display issue, at the highest brightness, screen would go weirdly contrasty with faded colours.
Pixel 2XL: Wouldn't charge to 100%. Stuck on 99%. Got it replaced. All good now.
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Penalty Box
Jun 24, 2015
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in all honesty, never had a faulty cellphone ever, most issues were fixed by software updates so that negates a defect. been rock solid ever since.
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