Shopping Discussion

How much money would you waste if Amazon didn't show you that you already purchased an item?

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Jun 5, 2010
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How much money would you waste if Amazon didn't show you that you already purchased an item?

You know, this is one of those "quality of life" things that retailers don't need to do, but in the end likely saves them a lot of grief, and ends up costing them some sales.

Far too often when it comes to blu-rays or video games, I see something on sale and think to myself "that's a good price, I should get it". Then once I click on it, I see the little banner on the top say "You purchased this item on..." and I think to myself "I was literally just about to buy that!"

It's a small detail I appreciate. And obviously it's usually just smaller items I forget about, but it's still appreciated that they do this. Because the reality is that if I bought second copy of a movie for $5, I'd likely never go through the trouble of trying to return it. And even though it would leave me annoyed with the retailer, I'd know the responsibility should end with myself.
16 replies
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Oct 2, 2013
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I remember what I buy so this do nothing for me.
Sr. Member
Feb 11, 2007
745 posts
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I do the same thing and do end up buying something a second time but it is because I bought it from someone other than Amazon. I like how Amazon tells me I bought it. It is hard to keep track of the over 1000 Blu Ray movies I have.
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Apr 25, 2011
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Yikes. I remember what I buy so do not have this issue. The only thing that banner does for me is to confirm it's the same item I previously ordered so I feel confident in reordering the item.
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Aug 17, 2008
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Sask.
This happens to me with books, so I like that Amazon does this.

Sad to admit I have purchased a duplicate once from Chapters, my bad.
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Jun 30, 2006
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Ya it's a good feature for sure.
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Jan 19, 2005
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This could work for them too. If it's something that can be used up, if the site tells me I already ordered, I'll re-order without having to make sure it's the right item. ebay does the same thing.
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[OP]
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recordman wrote: This could work for them too. If it's something that can be used up, if the site tells me I already ordered, I'll re-order without having to make sure it's the right item. ebay does the same thing.
True. There's not too much that I use Amazon for re-ordering, but I agree it's always good to know that it actually the same thing you ordered last time.
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Mar 21, 2010
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Skilas wrote: True. There's not too much that I use Amazon for re-ordering, but I agree it's always good to know that it actually the same thing you ordered last time.
I don't know if it costs them sales in the long run, because Amazon is too big to care about one-offs or an extra sale because someone made it by accident. They're trying to encourage a habit, so that people buy from Amazon because "that's where my history is" rather than search google for the cheapest store each time. In some ways I find it comforting because there are so many things on there now, it can get confusing whether this is actually what you bought last time (e.g. the same size/fragrance of detergent).

Also from their perspective, you're right that sometimes people who make an accidental double-order don't return it, but those that do end up costing Amazon more in shipping. I don't think it's in their best interest to have customers that order things accidentally, overall.
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Manatus wrote: Also from their perspective, you're right that sometimes people who make an accidental double-order don't return it, but those that do end up costing Amazon more in shipping. I don't think it's in their best interest to have customers that order things accidentally, overall.
Is this an option to return the item, and get free shipping? I know you can say something like "defective" and get it done free (which I do not encourage), but I'm not sure about accidental purchases. I tried returning an item once where my option was "not what I wanted" (or something) and was told I would be charged shipping.
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Mar 21, 2010
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Skilas wrote: Is this an option to return the item, and get free shipping? I know you can say something like "defective" and get it done free (which I do not encourage), but I'm not sure about accidental purchases. I tried returning an item once where my option was "not what I wanted" (or something) and was told I would be charged shipping.
Yeah, I don't encourage it either, but I'm pretty sure that the vast majority of "defective" or "not fit for purpose" returns are just code for "I don't want to pay for return shipping". And as data driven as Amazon is, I'm sure they know that too.
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Aug 22, 2006
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Also $0 because I'm usually looking to buy it again.
Either that or I bought it and now have no idea where it went so I want a 2nd one.
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May 10, 2005
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i remember what I purchased but last time I forgot to check the quantity
so like i have 3 of those Aukey phone clip-on macro lenses.

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