How's everyone's UberEat/SkipTheDishes experience since the pandemic?

Terrible.
Kinton ramen screwed up my order twice.

I ordered 2 bowls of ramen with extra pork.

They completely forgot one bowl. & the one bowl they did deliver... only had the single serving of pork not extra.

So i sent a complaint and they gave me a $50 credit... more then covers both meals.
So i ordered the 2nd bowl that was missing... this time they forgot the seasoned egg!!!

Same as before

Edit: I should say better than before since some places are throwing in free items with my order

yesnomaybe wrote: ↑ Same as before

Edit: I should say better than before since some places are throwing in free items with my order

Only one restaurant sent me a free item. But the significant difference is that on the last two weekends, Uber had a decent promo discount in addition to no delivery fee. That made the meals much more affordable.

There are much more deals than usual, coming from the restaurants directly eg 30% off, etc. I'm not comparing to the time people were killing Skip with signing up for 10 accounts to get $15 or whatever it was (don't remember). These food apps already take 30% from the total from the restaurant, so restaurants are really hurting right now, just doing anything they can to try to cover costs &/or stay open. Some places have just closed down, not getting enough business from delivery/takeout to justify staying open. Staff/servers are trying their best, but I see many restaurants where its just 1 person cooking & I think they are perhaps having trouble keeping track of everything.

Experience has been good so far.

Just started to use them. No complaints - as expected for a food delivery service

We've been eating entirely home cooked since March 13th and miss dining out and takeout so much. Eating out a few times a week has always been part of our livelihood. I would love to order some takeout and support my favorite restaurants but we can't shake the anxiety and paranoia of bringing the virus home.

How are you guys dealing with risks of takeout? It's one thing to bring home groceries as you can handle with gloves, wipe down packaging, leave stuff alone for a day or two to minimize risk but with takeout, you have to trust eating something that was handled and delivered within an hour which concerns me

ReeGee wrote: ↑ We've been eating entirely home cooked since March 13th and miss dining out and takeout so much. Eating out a few times a week has always been part of our livelihood. I would love to order some takeout and support my favorite restaurants but we can't shake the anxiety and paranoia of bringing the virus home.

How are you guys dealing with risks of takeout? It's one thing to bring home groceries as you can handle with gloves, wipe down packaging, leave stuff alone for a day or two to minimize risk but with takeout, you have to trust eating something that was handled and delivered within an hour which concerns me

I haven't been doing anything different with the way I handle takeout. I've been eating straight out of the container like usual.

same but i like how more and more restaurants are joining ubereats now.

Since UberEats take like 30% and I can drive, I've made it my policy to call and order directly via the phone. That way more of the money goes toward these local shops and I end up paying less. It's been pretty good so far, been getting takeout almost every other day at this point.

ReeGee wrote: ↑ We've been eating entirely home cooked since March 13th and miss dining out and takeout so much. Eating out a few times a week has always been part of our livelihood. I would love to order some takeout and support my favorite restaurants but we can't shake the anxiety and paranoia of bringing the virus home.

How are you guys dealing with risks of takeout? It's one thing to bring home groceries as you can handle with gloves, wipe down packaging, leave stuff alone for a day or two to minimize risk but with takeout, you have to trust eating something that was handled and delivered within an hour which concerns me

Ive heard some people say they take the food out of the packaging & put it onto a plate, microwave for maybe 30 seconds. Then wash your hands with soap for 20 seconds

HP_John wrote: ↑ Ive heard some people say they take the food out of the packaging & put it onto a plate, microwave for maybe 30 seconds. Then wash your hands with soap for 20 seconds

Is it facts that microwaves kill the Covid? Good to know if true but I don't understand how people are comfortably ordering sushi, burgers etc

I used Uber Eats for the first time due to the coronavirus.
The car on the app was totally different than what the delivery man was actually driving. The app showed a Dodge Caravan, but it was actually a Honda Civic.

The experience was fine, my order was right.

Seems pretty expensive for what you get, though.

IBOPM wrote: ↑ Since UberEats take like 30% and I can drive, I've made it my policy to call and order directly via the phone. That way more of the money goes toward these local shops and I end up paying less. It's been pretty good so far, been getting takeout almost every other day at this point.

Ubereats was waving the fee, their cut, to allow all the money to go to the restaurant to support them, or maybe this is only in the U.S.?

Jucius Maximus wrote: ↑ I used Uber Eats for the first time due to the coronavirus.
The car on the app was totally different than what the delivery man was actually driving. The app showed a Dodge Caravan, but it was actually a Honda Civic.

The experience was fine, my order was right.

Seems pretty expensive for what you get, though.

Uber and Skip are okay but avoid Door Dash, their fees are outrageous.

UrbanPoet wrote: ↑ Terrible.
Kinton ramen screwed up my order twice.

I've experienced this twice myself, i stopped ordering there as a result

belowzeros wrote: ↑ I've experienced this twice myself, i stopped ordering there as a result

I like the food though...
I hate when places with good food have bad service!
Thing is... i always had good service dining in.
Ironically... the mistakes they made when i dined in , were to my favor.
Like one time they gave an extra beer!

ReeGee wrote: ↑We've been eating entirely home cooked since March 13th and miss dining out and takeout so much. Eating out a few times a week has always been part of our livelihood. I would love to order some takeout and support my favorite restaurants but we can't shake the anxiety and paranoia of bringing the virus home.

How are you guys dealing with risks of takeout? It's one thing to bring home groceries as you can handle with gloves, wipe down packaging, leave stuff alone for a day or two to minimize risk but with takeout, you have to trust eating something that was handled and delivered within an hour which concerns me

That is relatively true but I’ve noticed a lot of places have upped their cleanliness and handle the food with care; even fast food like McD. I would trust it, depending on the restaurants.

Used Door Dash and Uber Eats about 4 times in total so far during this. California Sandwich messed up my order on 1 sandwich, got a full credit for it. Other than that, no issues at all