Hyundai Repairs - ICBC
Hi there… I am looking for some advice regarding an ICBC repair and my 2021 Hyundai Sante Fe.
I leased this vehicle in February this year and in April I was involved in a multiple car rear end that ICBC has deemed to be not my fault at all. My SUV suffered considerable rear end damage, although it wasn’t written off. Vehicle was sent to an ICBC approved repair centre where they initially told me the repairs would take 7-10 days. I was given a very small sedan (at no charge to me) to use while being repaired. After 10 days the repair shop contacted me to say they can not get the repair parts from Hyundai until the end of July at THE EARLIEST. This means I will be without my SUV for over 3 months, yet I am supposed to keep paying my lease and higher insurance for a vehicle I don’t have and was not fault of mine that it was damaged. I don’t feel I should be driving around in a small sedan with decals all over it with and no features when I am paying for something more.
I would like to lease another vehicle since I only got 2 months of this current lease… I don’t feel I should be waiting over 3 months for repairs. Do you think I should ask ICBC to rectify this or go directly to Hyundai (who the lease is with) and ask them to waive all fees to end the lease early as they are the ones that can’t provide the parts for the repair. Any thoughts? Thanks!
I leased this vehicle in February this year and in April I was involved in a multiple car rear end that ICBC has deemed to be not my fault at all. My SUV suffered considerable rear end damage, although it wasn’t written off. Vehicle was sent to an ICBC approved repair centre where they initially told me the repairs would take 7-10 days. I was given a very small sedan (at no charge to me) to use while being repaired. After 10 days the repair shop contacted me to say they can not get the repair parts from Hyundai until the end of July at THE EARLIEST. This means I will be without my SUV for over 3 months, yet I am supposed to keep paying my lease and higher insurance for a vehicle I don’t have and was not fault of mine that it was damaged. I don’t feel I should be driving around in a small sedan with decals all over it with and no features when I am paying for something more.
I would like to lease another vehicle since I only got 2 months of this current lease… I don’t feel I should be waiting over 3 months for repairs. Do you think I should ask ICBC to rectify this or go directly to Hyundai (who the lease is with) and ask them to waive all fees to end the lease early as they are the ones that can’t provide the parts for the repair. Any thoughts? Thanks!