Credit Cards

Inactivity periods

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  • Nov 15th, 2022 9:26 pm
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[OP]
Sr. Member
Mar 25, 2015
875 posts
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Inactivity periods

I've seen a lot of threads, but haven't seen one that includes consolidated list of inactivity periods for credit card per bank. I'm not even sure if some banks have specific dormancy periods for specific cards or not. Sounds like good stuff to know for regular RFD user, right?

I will start collecting stuff here.
Thread Summary
Majority of issuers have a statement in credit card agreement that they can close credit card on their own discretion, so none of the below 100% guarantees that your card won't simply closed one day if there was no transaction for lets say 2 years. This is more a consolidated list of what folks have been able to scrap out of long agreement pages.

Where to check for your specific credit card:
* In 99% of cases, if there's fee, it will be mentioned on Credit Card Fee's/Rates Disclosure
* In outstanding 1% of cases its in Credit Card Cardholder Agreement or on official website of bank
If you can't find it anywhere, you can confirm it with support desk of credit card you own (call the phone number on the back of card and ask if there's risk of inactivity fees or account closure, and see if they notify you upfront of such risks)


Issuers with inactivity penalty only for having positive balance
  • Amex - Shown on disclosure statement when applying for cards online: "Credit Balance Inactivity: If your account (i) has been inactive (meaning no charges or payments) for 12 consecutive billing periods and (ii) has a credit balance, your account is subject to a fee equal to the lesser of $10 or your credit balance amount. We reserve the right to waive this fee." On US part of Amex they also mention that they can close it on their discretion due to inactivity, but they will notify upfront if there's such risk.
  • CIBC - Account maintenance fee: after 360 days of inactivity if you have positive balance, you get charged lesser of 10$ or current balance
  • CTFS Triangle - Credit Balance Administration Fee (hidden below in LEGAL section): The lesser of $2 or the amount of your credit balance - Charged on the last day of a billing period when there is a credit balance on the account and the account has been inactive (other than any credit balance fees) for the previous 2 billing periods.
  • PC Financial - Inactive account: if on your statement date there is a credit balance on your account and there has been no activity on your account (meaning no debits, credits, interest or fees) for the preceding 12 consecutive months, your account is subject to a fee equal to the lesser of $10 or the credit balance amount.
  • Rogers - Inactive Account Fee: after 12 consecutive months of inactivity if you have positive balance, you get charged lesser of 10$ or current balance
  • Simplii - same as CIBC according to support desk, Account maintenance fee: after 360 days of inactivity if you have positive balance, you get charged lesser of 10$ or current balance
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Issuers with inactivity penalty with positive OR zero balance
  • BMO - Inactive Account Fee: charged on your statement date if there has been no account activity for 12 consecutive billing periods - 10$
  • Brim - while they don't have any inactivity penalties mentioned in agreement, they have next: "We may terminate the Agreement, or close or suspend access to your Account or any Cards, or reduce your Credit Limit, immediately at any time without telling you in advance for any other reason at our sole discretion." So, perhaps YMMV.
  • Capital One - Typically mentioned period is 12 months with risk of account closing, but I haven't found the exact PDF with proof of that information.
  • Home Trust - Inactive Fee: $12.00 following each 12-month period of account inactivity (no credit or debit transactions) will be applied to your Home Trust Visa account.
  • National Bank - instead of penalizing for particular fixed fee, they reserve the right to expire your points/cashback on programs of their cards. Check the specific credit card points program disclosure for exact information (its variable period from card to card).
  • RBC - "The account can be closed by us due to inactivity. A credit card account is labeled inactive when the account reaches 12 cycles of inactivity" (thx @mghmld for checking with support)
  • Scotiabank - after 12 months of inactivity card will be straight closed by issuer without any fees whatsoever
  • Tangerine - inactivity is not mentioned, but there's penalty in closed account. "If you do not use your Credit Card Account: If your Credit Card Account remains inactive (e.g. there is no outstanding Balance on your Credit Card Account and there have been no Transactions or charges on your Credit Card Account) for such period as we may determine from time to time, we may close your Credit Card Account and you may be required to reapply for a new Credit Card Account."
  • TD - inactivity period is not mentioned, but there's penalty in closed account without notice. "We May Close Your Account. Except where prohibited by applicable law, we may close your Account to new transactions at any time, for any reason including Account inactivity and/or lack of credit card usage for an extended period of time, and without prior notice. "
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Issuers with no inactivity penalty, regardless of zero or positive balance
  • HSBC - unable to find any references to inactivity (?)
  • MBNA (@Kiraly's personal experience)
  • Neo Financial - ? (the product page no longer contains details about inactivity fees waived since change of program this year) - the inactive fee is 0$ at least for Hudson's Bay card, but its unclear about the regular Neo Card.
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Reloadable/Prepaid
  • Crypto.com Visa (CDC) - No penalty for inactivity for Canadian variant
  • Koho - 1st year free, second year $1/month charge after 90 days of inactivity
  • Mogo - Account inactivity fee: $1.99 if balance is positive. Only charged after a year of non-card use.
  • Netcoins - (same as Koho) - 1st year free, second year $1/month charge after 90 days of inactivity
  • Shakepay - Nothing mentioned as of now except of rare scenarios of "negative balance"
  • Stack - if balance has 0, after 90 days of inactivity the account can be suspended until you contact support desk, and after 120 days (including earlier 90 days) the account may be deactivated without notice. If your balance is positive, while its not clear from agreement, you might be notified that you should make a transaction within each 90 days.
  • WealthSimple Cash - if balance is negative, and 3 consecutive transactions are conducted on that balance, card will be disabled. If balance gets negative because of your own transaction rather than fee adjustments, you have to pay it off within 10 days or card will be disabled. No other inactivity fees mentioned.
38 replies
Deal Addict
Feb 28, 2014
1004 posts
1182 upvotes
dimon222 wrote: I've seen a lot of threads, but haven't seen one that includes consolidated list of inactivity periods for credit card per bank. I'm not even sure if some banks have specific dormancy periods for specific cards or not. Sounds like good stuff to know for regular RFD user, right?

I will start collecting stuff here.
Both BMO & Rogers Bank charge inactivity fees if you don't have at least 1 transaction per year if this is what you're looking for...
Deal Addict
Feb 4, 2019
2687 posts
4399 upvotes
BC
I simply assume that any card requires at least one charge every 12 months to stay active. So for drawer cards I don't want closed for inactivity, I just put a $1 charge on each them once a year (payment towards utility bill or something). January 1st is a good day for this but any other day in the year works just as well. This is a lot easier than tracking down and reading each issuers terms & conditions.
Member
Mar 19, 2018
213 posts
208 upvotes
rhw123 wrote: I simply assume that any card requires at least one charge every 12 months to stay active. So for drawer cards I don't want closed for inactivity, I just put a $1 charge on each them once a year (payment towards utility bill or something). January 1st is a good day for this but any other day in the year works just as well. This is a lot easier than tracking down and reading each issuers terms & conditions.
This is a good idea! Choose the same day for all cards. Not sure why I've been so disorganized and never done this lol I have close to 20 cards and am always checking my seldom used cards to see which ones are coming up on a year since last use. Wow I've been disorganized hahaha
Newbie
Nov 25, 2020
40 posts
43 upvotes
i have a drawer credit card that I never use. Due to some kind of class action lawsuit, the bank was force to refund some money to the credit card holders. My share of the loot worked out to be 38 cents. I've been carrying a $0.38 credit on this card ever since. It must be over 5 years now. So i wonder if you simply carry a credit on the card where they owe you money, means the card is considered to be active.

The really sad part about it, is the financial institution that issued the card, keeps sending me paper statements on a regular basis since the balance isn't zero. I wonder how much this had cost them in paper, envelops and postage. :twisted:
Deal Guru
Dec 5, 2006
14203 posts
9566 upvotes
Markham
SoleilMoon wrote: i have a drawer credit card that I never use. Due to some kind of class action lawsuit, the bank was force to refund some money to the credit card holders. My share of the loot worked out to be 38 cents. I've been carrying a $0.38 credit on this card ever since. It must be over 5 years now. So i wonder if you simply carry a credit on the card where they owe you money, means the card is considered to be active.

The really sad part about it, is the financial institution that issued the card, keeps sending me paper statements on a regular basis since the balance isn't zero. I wonder how much this had cost them in paper, envelops and postage. :twisted:
I am not sure about it, but wondering whether it's due to regulation
[OP]
Sr. Member
Mar 25, 2015
875 posts
794 upvotes
SoleilMoon wrote: i have a drawer credit card that I never use. Due to some kind of class action lawsuit, the bank was force to refund some money to the credit card holders. My share of the loot worked out to be 38 cents. I've been carrying a $0.38 credit on this card ever since. It must be over 5 years now. So i wonder if you simply carry a credit on the card where they owe you money, means the card is considered to be active.

The really sad part about it, is the financial institution that issued the card, keeps sending me paper statements on a regular basis since the balance isn't zero. I wonder how much this had cost them in paper, envelops and postage. :twisted:
Some banks even penalize for having credit and not doing transactions, so its certainly not an option.
Making one transaction per year is certainly an option that covers majority of scenarios, but based to my knowledge not everyone is having policy for 1 year. Some have it like half year (as example, re-loadable credit cards of Koho and Stack)
Deal Guru
Dec 5, 2006
14203 posts
9566 upvotes
Markham
dimon222 wrote: Some banks even penalize for having credit and not doing transactions, so its certainly not an option.
Making one transaction per year is certainly an option that covers majority of scenarios, but based to my knowledge not everyone is having policy for 1 year. Some have it like half year (as example, re-loadable credit cards of Koho and Stack)
Ctfs triangle
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[OP]
Sr. Member
Mar 25, 2015
875 posts
794 upvotes
Included Koho, Stack, CTFS Triangle (based on above) and Scotiabank. (see summary)
Briefly went through RBC and Simplii but couldn't find much in credit card agreements. I do remember their support desks been saying something like 1 year tho.
Last edited by dimon222 on Jul 22nd, 2021 9:49 pm, edited 2 times in total.
Deal Addict
Feb 28, 2014
1004 posts
1182 upvotes
Amex allows for card inactivity. I've been shelving my SimplyCash for years without them ever charging me an inactivity fees or closing the card on me.

For stack, once back a while ago I just kept a balance and not used my card for more than 90 days, they sent me an email and stated that if I don't have a transaction over the next iirc 2 weeks, they'd close my account and refund my balance.
Deal Guru
Dec 5, 2006
14203 posts
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Markham
dimon222 wrote: Included Koho, Stack, CTFS Triangle (based on above) and Scotiabank. (see summary)
Briefly went through Amex, RBC, CIBC and Simplii but couldn't find much in credit card agreements. I do remember their support desks been saying something like 1 year tho.
If card doesn't charge inactive fee, then the inactive time is when your card need renewed. Otherwise, it doesn't matter if your card is inactive one year or two years. The other downside is they could decrease your limit if you are inactive for too long

I would say only card with inactive fee matters for this thread
[OP]
Sr. Member
Mar 25, 2015
875 posts
794 upvotes
deltatux wrote: Both BMO & Rogers Bank charge inactivity fees if you don't have at least 1 transaction per year if this is what you're looking for...
Similar to other banks, Rogers claims to charge lesser of 10$ or a current balance, so I wonder if it even aligns with said. Current balance would be 0$, right, so it would be 0$ charge?
https://rogersbank.com/legaldocs/en/Disclosure.en.pdf
Inactive Account Fee: If, on the last day of the Statement period shown on a Statement, there is a
credit balance on the Account and there has been no activity on the Account (meaning no debits,
credits, interest or fees) for the preceding 12 consecutive months, the Account will be charged a fee
equal to the lesser of $10.00 and the amount of the credit balance
But in terms of BMO, you're right, its stated clearly.
https://www.bmo.com/pdf/PDF_MC%207613%2 ... sert_E.pdf
Inactive Account Fee: charged on your statement date if there has been no account activity for 12 consecutive billing periods
Deal Guru
Dec 5, 2006
14203 posts
9566 upvotes
Markham
dimon222 wrote: Similar to other banks, Rogers claims to charge lesser of 10$ or a current balance, so I wonder if it even aligns with said. Current balance would be 0$, right, so it would be 0$ charge?
https://rogersbank.com/legaldocs/en/Disclosure.en.pdf



But in terms of BMO, you're right, its stated clearly.
https://www.bmo.com/pdf/PDF_MC%207613%2 ... sert_E.pdf
Rogers is similar with triangle, it's more like credit balance administration fee, not really inactivity.
Deal Fanatic
Feb 4, 2015
9219 posts
5505 upvotes
Canada, Eh!!
Can also load up $1 on Amazon gift card or similar once a year or as needed.
2022: BOC raised 8 times and MCAP raised its prime next day.
2017 to 2018: BOC raised rates 5 times and MCAP raised its prime next day each time.
2020: BOC dropped rates 3 times and MCAP waited to drop its prime to include all 3 drops.
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Jan 9, 2011
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Vancouver
Nice list. May I suggest separating the issuers into these three groups:

1) Issuers with inactivity fee only for having positive balance
2) Issuers with inactivity fee with positive OR zero balance
3) Issuers with no inactivity fee, regardless of zero or positive balance
[OP]
Sr. Member
Mar 25, 2015
875 posts
794 upvotes
Kiraly wrote: Nice list. May I suggest separating the issuers into these three groups:

1) Issuers with inactivity fee only for having positive balance
2) Issuers with inactivity fee with positive OR zero balance
3) Issuers with no inactivity fee, regardless of zero or positive balance
Adjusted, readability is not best, but better than nothing.

Prepaid is still in its own category just incase... Wording fee changed to penalty, since getting card closed is worse than just fee..
Deal Addict
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Sep 14, 2012
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Montreal, QC
I've never had a credit card charge me an inactivity fee. Do they only charge it if you have a positive balance?

They would generally cancel my credit card if it is inactive (either with notice like what happened to me with Triangle Mastercard or without notice which has happened to me with my old credit cards from Bank of Montreal and TD Canada Trust).

If they were ever to charge me an inactivity fee (and there weren't points specifically tied to the card and not to some other points/loyalty system like Aeroplan, Westjet Rewards, AirMiles, etc.), I would just tell them to cancel the card.
Deal Addict
Jun 8, 2004
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Oakville
Anybody know when BMO introduced their inactivity fee?

I haven't used my BMO MC for over a year, so no statements from them to include the advance notification of the fee change.

Just last week, I got a disclosure update letter from BMO, that was backdated to be effective May 1, 2021 that had this included. I am pretty sure you need to give 30 days advance notice, so this change should really be effective mid Aug since they forgot to mail it to me back in March.

Going to have to charge a $1 on it to avoid a fee this week.
[OP]
Sr. Member
Mar 25, 2015
875 posts
794 upvotes
Added few more findings. I think we gathered majority.
I would appreciate if someone can assist to fill blanks for ones where inactivity mentions weren't found.

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