Shopping Discussion

Insignia Air Fryer Recall due to fire hazard

  • Last Updated:
  • Aug 11th, 2022 8:12 pm
Deal Addict
Nov 20, 2005
1440 posts
567 upvotes
+1 received the box today and like others kept using it lol.
Deal Addict
Nov 9, 2008
2898 posts
1037 upvotes
Thornhill
Got the box today.

....anyone considering just keeping it?
Member
Dec 4, 2007
247 posts
238 upvotes
Toronto, ON
Also received the empty box yesterday. Didn't know what it was for, and almost threw it out.

Is anyone else including any paperwork with their return? I threw my original Best Buy receipt in there just in case, but didn't get any documentation for the recall itself.
Sr. Member
Aug 4, 2004
621 posts
493 upvotes
registered on April 21.. still no box.. called on June 1st, said they would sent an email to update as a shipping lable was created on April 27 but not shipped..

called again today as I haven't receive anything and still the same answer..

why?!?!?!
Deal Addict
Sep 15, 2008
1657 posts
4257 upvotes
Pawtucket
Registered on the first day. Got my box today. I'm in BC.

Package came from Indiana shipped via UPS
Newbie
Mar 4, 2019
1 posts
qbarnes95 wrote: Anyone else getting "One or more required fields are missing. Please enter the required information and click Submit." I filled out all the fields.
Had the exact same issue. I removed the space in the postal code and that fixed it
Hope this helps
Newbie
Feb 28, 2020
72 posts
42 upvotes
Bencherstyle wrote: Got the box today.

....anyone considering just keeping it?
Thought about it but it’s a fire hazard
Deal Expert
User avatar
Oct 23, 2008
15787 posts
13260 upvotes
GTA, ON
Bencherstyle wrote: Got the box today.

....anyone considering just keeping it?
aikojayn wrote: Thought about it but it’s a fire hazard
I used it up until this morning. :lol:
However, it is now boxed up and ready to be dropped off at UPS, in it's original packaging, packed into the return box.

I have now prepped my new Gourmia and it's ready to go.
Tis banana is IRIE 😎

10% off is cold, 50% off is warm, 75% off is hot, but FREE IS RFD!
Deal Addict
Sep 20, 2006
1865 posts
890 upvotes
Winnipeg
Still haven't received mine despite calling them on their toll free line June 6th to complain that I registered on April 21st and hadn't received anything yet.

Hoping I receive it soon since others are getting their return boxes finally.
Lorenzo
Deal Addict
User avatar
Feb 19, 2010
1680 posts
793 upvotes
YYC
Registered Apr 21, got my box 2 days ago (Calgary)
Sr. Member
Nov 20, 2004
679 posts
990 upvotes
Vancouver
I'm seeing people are cleaning the unit before sending it back, is that specified anywhere? Don't seem to make sense when they're gonna dispose/recycle it in the end.
Jr. Member
User avatar
Dec 28, 2014
167 posts
58 upvotes
Victoria, BC
we still haven't received ours here in BC..i wonder what's taking so long.
Deal Guru
User avatar
Dec 25, 2003
10481 posts
2751 upvotes
Vancouver
Finally got my box in BC. Almost 2 months.
Newbie
Jan 2, 2014
94 posts
28 upvotes
Toronto, ON
I received the box yesterday. Packed the fryer and dropped at UPS
Deal Addict
Sep 20, 2006
1865 posts
890 upvotes
Winnipeg
lorenzo1000 wrote: Still haven't received mine despite calling them on their toll free line June 6th to complain that I registered on April 21st and hadn't received anything yet.

Hoping I receive it soon since others are getting their return boxes finally.
Called again on Monday to see what was going on and surprise suddenly shipping label has ben created and the box will arrive tomorrow according to the latest tracking.... so apparently bad estimate by UPS. Actually arriving Monday. That's over 2 months from registering on April 21st. :facepalm:
Last edited by lorenzo1000 on Jun 23rd, 2022 3:33 pm, edited 2 times in total.
Lorenzo
Deal Guru
User avatar
Aug 20, 2012
13683 posts
3056 upvotes
Pacific Ocean
chemicalxv wrote: lmaooooooooooooooooooooooooooooo isn't this one of their best-selling product lines at the moment?

My God this is going to cost them millions
LOL, maybe THEIR best selling lines... Honestly never seen it on ANY top air fryers list. Every1 knows the best air fryers are Ninja, Corsori, or GoWise.
If the glove don't fit you must acquit! #WINNING
Newbie
Jun 10, 2022
16 posts
22 upvotes
Registered on April 21st, received the box today. The air fryer was cleaned in April, but is now covered in dust and that's how we boxed it up. 2 months later, we are ready to send it. Probably another 8 weeks before we get the gift card?

We already purchased a new air fryer. Insignia sucks at recalls.
Sr. Member
Sep 6, 2009
628 posts
255 upvotes
April 21st - registered online once
May 20th - received return box. Return address is SEDGWICK, 20 DE BOERS DRIVE, SUITE 120, Toronto.
May 24th - dropped the air fryer at UPS
June 18 - air fryer received and processed (confirmed by call center)
June 24th - Strangely, just received another return box today. The address is STERICYCLE INC, 25 IRONSIDE CRES, Scarborough.

I haven't gotten the BB gift card.
Deal Fanatic
Sep 16, 2013
6226 posts
4096 upvotes
SW ON
dadizhu wrote: April 21st - registered online once
May 20th - received return box. Return address is SEDGWICK, 20 DE BOERS DRIVE, SUITE 120, Toronto.
May 24th - dropped the air fryer at UPS
June 18 - air fryer received and processed (confirmed by call center)
June 24th - Strangely, just received another return box today. The address is STERICYCLE INC, 25 IRONSIDE CRES, Scarborough.

I haven't gotten the BB gift card.
Interesting. They use 3 different addresses. The address on my prepaid label was: SEDGWICK, 287 Bridgeland Ave Southeast Unit, North York (I kind of wonder if they lost the unit number when printing the address).
I received my return box on June 10th. I think you were the first to receive the return box on May 20th. No gift card for me yet either.
Deal Guru
User avatar
Dec 25, 2003
10481 posts
2751 upvotes
Vancouver
Sent my box in yesterday, forgot to get tracking number. :(

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