Cell Phones

Iphone used roaming data during activation - legal way?

  • Last Updated:
  • Jun 13th, 2018 4:35 pm
[OP]
Newbie
Apr 12, 2018
41 posts
34 upvotes

Iphone used roaming data during activation - legal way?

Got a case when had to reset Iphone to factory settings while away from country. Connected it to Wi-Fi for the internet and then inserted the SIM which is required for the activation process.
Turned out bas*rd without asking for any settings still used some data in roaming which ended up in $1500 bill.

No luck with carrier as "service was provided in accordance with terms", then when submitting regular request to Apple got some BS about "we can't ask for settings everywhere, sorry we can't help you".
Will send to Apple written request to point me at place in user agreement where it says this is expected behavior for now.

Do you guys think is worth going any further like court / etc.. especially if they still provide me with some BS for the written request?

Thanks
4 replies
Deal Guru
User avatar
Mar 23, 2008
13006 posts
9963 upvotes
Edmonton
Sorry, but not seeing how this would be Apple's responsibility. Roaming charges are part of the agreement between you and your service provider.

C
Deal Addict
Nov 8, 2017
1556 posts
887 upvotes
1500? I didn't think that happened anymore. I just get charged 6 bucks a day if in the states, or 10 in Europe. I get a text saying so when I get off the plane.
Deal Guru
Feb 9, 2006
12991 posts
7772 upvotes
Brampton
Should have plugged it in to a laptop for that activation.
Deal Fanatic
Apr 5, 2016
5975 posts
4422 upvotes
Calgary/Vancouver
You would've been stopped at $100 overcharge fees unless you agreed to continue. So it may be hard to argue.

Can try playing the can't afford and need to put food on table card. They may reduce it to a few hundred dollars.

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