Computers & Electronics

Is ISP Traffic Shaping Legal in Canada?

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  • Jun 1st, 2019 2:56 am
[OP]
Deal Addict
Dec 18, 2007
2509 posts
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Vancouver, BC

Is ISP Traffic Shaping Legal in Canada?

My ISP is traffic shaping my internet connection during evenings when I am on Youtube.

Is this legal? I thought we had net neutrality laws.
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7 replies
Deal Expert
User avatar
Mar 25, 2003
15960 posts
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Markham
AsianXL wrote: My ISP is traffic shaping my internet connection during evenings when I am on Youtube.

Is this legal? I thought we had net neutrality laws.
Cable or DSL?

if Cable then probably many people in your area is using at same time
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[OP]
Deal Addict
Dec 18, 2007
2509 posts
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Vancouver, BC
Keigotw wrote: Cable or DSL?

if Cable then probably many people in your area is using at same time
When I fire up my VPN, Youtube doesn't buffer at all.
I am also getting full speed when I am running speedtest.net, but crawling when I am speed testing Netflix and buffering non-stop with Youtube.
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Deal Addict
Oct 6, 2015
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AsianXL wrote: When I fire up my VPN, Youtube doesn't buffer at all.
I am also getting full speed when I am running speedtest.net, but crawling when I am speed testing Netflix and buffering non-stop with Youtube.
Maybe the local YouTube server is overloaded/slow (or the transport to it is!). And the VPN directs to a less loaded server.

Unless someone at the ISP basically comes out and admits they traffic shape, its very hard to prove.
[OP]
Deal Addict
Dec 18, 2007
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Vancouver, BC
burnt69 wrote: Maybe the local YouTube server is overloaded/slow (or the transport to it is!). And the VPN directs to a less loaded server.
I highly doubt it. This is Google we are talking about after all. They have one of the best network of servers on the planet. Their load balancing is world-class as well.

My issue happens every night from 8pm-12am - it only affects streaming services. Like I said, when you run speed tests, everything looks normal.
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Jr. Member
Dec 17, 2017
141 posts
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AsianXL wrote: My ISP is traffic shaping my internet connection during evenings when I am on Youtube.

Is this legal? I thought we had net neutrality laws.
ITMP (internet traffic management practices) are allowed but with specific conditions. https://crtc.gc.ca/eng/internet/traf.htm Point 2 at https://crtc.gc.ca/eng/internet/plaint.htm explains the conditions in more detail where is it permitted and prohibited. As well as how to make a complaint if you've asked your ISP about it and they aren't following the rules (or claim there's no ITMP)
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Jun 12, 2007
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AsianXL wrote: When I fire up my VPN, Youtube doesn't buffer at all.
I am also getting full speed when I am running speedtest.net, but crawling when I am speed testing Netflix and buffering non-stop with Youtube.
I thought some ISPs like Rogers have their own youtube cache servers? The fix is not to use the ISP DNS where they redirect your connection from the actual youtube to their local youtube cache? Use something like google DNS instead?
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