Computers & Electronics

Issues with brand new Lenovo Flex 5 2-in-1: should I return?

  • Last Updated:
  • Aug 11th, 2020 11:40 am
[OP]
Newbie
Nov 27, 2016
12 posts

Issues with brand new Lenovo Flex 5 2-in-1: should I return?

Hi all,

As I know many of you are experienced with new laptop purchases, I was hoping to get some of your opinions on a few issues I noticed with a new Lenovo Flex 5 2-in-1 I purchased (Ryzen 4500U model from amazon.ca). The following are issues I noticed on day 1:

1. Tight 3.5 mm headphone jack: I'm concerned the jack will fail in time if there's enough stress due to the tightness
2. Audio stuttering issues: most noticeable with headphones
3. 1 BSOD! DRIVER_STATE_POWER_FAILURE: The display had turned off and, when I moved the cursor via the touchpad and tried to press "play" on a YouTube video, the laptop froze and crashed.

The only changes made to Windows and drivers were to update them via Windows Update and Lenovo Vantage.

Should I return the laptop? Any insight would be appreciated. Thanks!
1 reply

Top

Thread Information

There is currently 1 user viewing this thread. (0 members and 1 guest)