Joycity Tires (Markham) Review
Just wanted to share with you that I would not go to Joycity Tires in Markham.
Tires quoted in store was $50 higher than what was quoted over the phone the day before. Tires were already $50 more (at the initial quote) than SimplyTires but I figured if you are in the east end, the $50 premium may be worth the hassle of driving to the west end. But when I went to the store to put a deposit, it was $100 more than SimplyTires so I explained that I was previously quoted $50 less over the phone. No dice... then I mentioned that SimplyTires is $100 less and asked if you can at least match the phone quote from your store and he said no I heard wrong and to just buy from SimplyTires and turned around. I don't expect great customer service from Asian shops but there are better ways to handle the situation like "no, that is the best price." Anyways, I walked out of the shop. Also, this sales guy was literally yelling at this customer because he got frustrated with providing a quote. Also Joycity charges an additional 3% processing fee for credit and debit transactions, so that brings the price to $140 more at Joycity than Simply, and you have to deal with BS/rude customer service (try giving them a call and you can instantly hear their attitude). The PLUS of Joycity are: Roadforce balancer (cannot confirm if they actually use the Roadforce technology, they are not listed at gsp9700.com but I did see the machine) and located in Markham.
I'd recommend SimplyTires because:
1) Allen provides GOOD customer service even when he is swamped unlike the tire shop above
2) Allen's shop uses state of the art equipment... it's no surprise you see high-end sports cars there whereas Joycity feels like a shop in a storage warehouse (kind of like Mike's shop in Niagara Falls)
3) Allen's prices are like the best, I cannot find a shop in the east end with a Roadforce balancer that can come close to his prices... even TireRack prices are similar (if you factor in HST on the new tires from TireRack and the Canadian MIR)
Tires quoted in store was $50 higher than what was quoted over the phone the day before. Tires were already $50 more (at the initial quote) than SimplyTires but I figured if you are in the east end, the $50 premium may be worth the hassle of driving to the west end. But when I went to the store to put a deposit, it was $100 more than SimplyTires so I explained that I was previously quoted $50 less over the phone. No dice... then I mentioned that SimplyTires is $100 less and asked if you can at least match the phone quote from your store and he said no I heard wrong and to just buy from SimplyTires and turned around. I don't expect great customer service from Asian shops but there are better ways to handle the situation like "no, that is the best price." Anyways, I walked out of the shop. Also, this sales guy was literally yelling at this customer because he got frustrated with providing a quote. Also Joycity charges an additional 3% processing fee for credit and debit transactions, so that brings the price to $140 more at Joycity than Simply, and you have to deal with BS/rude customer service (try giving them a call and you can instantly hear their attitude). The PLUS of Joycity are: Roadforce balancer (cannot confirm if they actually use the Roadforce technology, they are not listed at gsp9700.com but I did see the machine) and located in Markham.
I'd recommend SimplyTires because:
1) Allen provides GOOD customer service even when he is swamped unlike the tire shop above
2) Allen's shop uses state of the art equipment... it's no surprise you see high-end sports cars there whereas Joycity feels like a shop in a storage warehouse (kind of like Mike's shop in Niagara Falls)
3) Allen's prices are like the best, I cannot find a shop in the east end with a Roadforce balancer that can come close to his prices... even TireRack prices are similar (if you factor in HST on the new tires from TireRack and the Canadian MIR)
He saved some coin too in the end. Nuff said.