Joycity Tires (Markham) Review
Tires quoted in store was $50 higher than what was quoted over the phone the day before. Tires were already $50 more (at the initial quote) than SimplyTires but I figured if you are in the east end, the $50 premium may be worth the hassle of driving to the west end. But when I went to the store to put a deposit, it was $100 more than SimplyTires so I explained that I was previously quoted $50 less over the phone. No dice... then I mentioned that SimplyTires is $100 less and asked if you can at least match the phone quote from your store and he said no I heard wrong and to just buy from SimplyTires and turned around. I don't expect great customer service from Asian shops but there are better ways to handle the situation like "no, that is the best price." Anyways, I walked out of the shop. Also, this sales guy was literally yelling at this customer because he got frustrated with providing a quote. Also Joycity charges an additional 3% processing fee for credit and debit transactions, so that brings the price to $140 more at Joycity than Simply, and you have to deal with BS/rude customer service (try giving them a call and you can instantly hear their attitude). The PLUS of Joycity are: Roadforce balancer (cannot confirm if they actually use the Roadforce technology, they are not listed at gsp9700.com but I did see the machine) and located in Markham.
I'd recommend SimplyTires because:
1) Allen provides GOOD customer service even when he is swamped unlike the tire shop above
2) Allen's shop uses state of the art equipment... it's no surprise you see high-end sports cars there whereas Joycity feels like a shop in a storage warehouse (kind of like Mike's shop in Niagara Falls)
3) Allen's prices are like the best, I cannot find a shop in the east end with a Roadforce balancer that can come close to his prices... even TireRack prices are similar (if you factor in HST on the new tires from TireRack and the Canadian MIR)