Automotive

Keeping warranty

  • Last Updated:
  • Nov 12th, 2015 1:08 am
Tags:
None
[OP]
Banned
User avatar
Jul 17, 2008
11042 posts
3876 upvotes

Keeping warranty

This is pretty much straight forward. Follow maintenance schedule in case you need to claim warranty.

My question is, how much are the "time periods" enforced. Let's not kid ourselves, oil going "bad" because it wasn't changed at 6 month interval (because the mileage isn't getting closely reached - ex: 6000km) does not happen. Or those general visual inspections.

So, anyone has any stories getting grief because you passed your "time periods" when you claimed warranty? (and talking strictly from a time period perspective, not KM reached, which I can respect since the car is actually used vs nothing happening in regards to wear and tear when most of the time it sits in a garage)
9 replies
Banned
User avatar
Dec 18, 2011
3995 posts
977 upvotes
Mississauga
Hmm that's a good question. I don't know, definitely stick to the KM no matter what. But the one period inwpuld try to follow but looser than I would KM.

In the end, when push comes to shove the dealer will nitpick at everything if they have to.
Deal Expert
Mar 25, 2005
22520 posts
3466 upvotes
Messerschmitt wrote: This is pretty much straight forward. Follow maintenance schedule in case you need to claim warranty.

My question is, how much are the "time periods" enforced. Let's not kid ourselves, oil going "bad" because it wasn't changed at 6 month interval (because the mileage isn't getting closely reached - ex: 6000km) does not happen. Or those general visual inspections.

So, anyone has any stories getting grief because you passed your "time periods" when you claimed warranty? (and talking strictly from a time period perspective, not KM reached, which I can respect since the car is actually used vs nothing happening in regards to wear and tear when most of the time it sits in a garage)
Dealer refused to look at squeeking brakes since it was 11 months into a 12 month brake inspection. Even with low km, they insisted it's a time related issue and they will squeek after 12 months if not serviced.
[OP]
Banned
User avatar
Jul 17, 2008
11042 posts
3876 upvotes
Kasakato wrote: Dealer refused to look at squeeking brakes since it was 11 months into a 12 month brake inspection. Even with low km, they insisted it's a time related issue and they will squeek after 12 months if not serviced.
You mean they refused to warranty because you were 1 month earlier for inspection?
Deal Expert
Mar 25, 2005
22520 posts
3466 upvotes
Messerschmitt wrote: You mean they refused to warranty because you were 1 month earlier for inspection?
Inspection was due in a month.
Deal Fanatic
Jun 11, 2005
8626 posts
2394 upvotes
Mississauga
Messerschmitt wrote: This is pretty much straight forward. Follow maintenance schedule in case you need to claim warranty.

My question is, how much are the "time periods" enforced. Let's not kid ourselves, oil going "bad" because it wasn't changed at 6 month interval (because the mileage isn't getting closely reached - ex: 6000km) does not happen. Or those general visual inspections.

So, anyone has any stories getting grief because you passed your "time periods" when you claimed warranty? (and talking strictly from a time period perspective, not KM reached, which I can respect since the car is actually used vs nothing happening in regards to wear and tear when most of the time it sits in a garage)
You need to remember it is the dealer that is enforcing the time period but it is the manufacture that makes the rules. Its the old adage. Don`t shoot the messenger. I work for a Dealer going over km`s is a big bad no no. Going over time but under km not so much. You need to remember you invested large amount`s of your hard earned dollars into buying your vehicles. The engineer`s spent years developing the vehicle`s and the best way`s to help them last as long as possible why not take advantage of that and follow the maintenance guide. One of my beefs has always been the same maintenance guide is in every vehicle sold from Florida to Alaska. To me driving condition`s in Florida are vastly different than driving condition`s in Alaska. They should have regional guides in my opinion.
[OP]
Banned
User avatar
Jul 17, 2008
11042 posts
3876 upvotes
antigua1999 wrote: You need to remember it is the dealer that is enforcing the time period but it is the manufacture that makes the rules. Its the old adage. Don`t shoot the messenger. I work for a Dealer going over km`s is a big bad no no. Going over time but under km not so much. You need to remember you invested large amount`s of your hard earned dollars into buying your vehicles. The engineer`s spent years developing the vehicle`s and the best way`s to help them last as long as possible why not take advantage of that and follow the maintenance guide. One of my beefs has always been the same maintenance guide is in every vehicle sold from Florida to Alaska. To me driving condition`s in Florida are vastly different than driving condition`s in Alaska. They should have regional guides in my opinion.
Excatly. It pisses me off that Canada is automatically added to "severe driving conditions". What for? And for darn sure it doesn't decrease the life of oil from 12mth/12.000km to 6mth/6.000km. Are we still in the 90's where oil had to be changed every 5.000km? No. Oils now are so vastly superior. Not to mention to regard using normal vs synthetic. I want to use synthetic but there's no point while under warranty because I could be denied it if I do changes past the 6.000km.
Jr. Member
Nov 7, 2015
162 posts
19 upvotes
Vancouver, BC
I think it really depends on what car manufacturer we're talking about. Some will really find any reason in the book to throw the responsibility onto you, while others are pretty easy going, I can only speak of Hyundai being really easy to get warranty issues dealt with.
[OP]
Banned
User avatar
Jul 17, 2008
11042 posts
3876 upvotes
virdent wrote: I think it really depends on what car manufacturer we're talking about. Some will really find any reason in the book to throw the responsibility onto you, while others are pretty easy going, I can only speak of Hyundai being really easy to get warranty issues dealt with.
Well mine is a KIA, which I think it's the same parent company. Wonder how are they in case of a warranty claim need.
Banned
User avatar
Dec 18, 2011
3995 posts
977 upvotes
Mississauga
It's all relative. All the people I know found it a pain to deal with Hyundai warranty.

Top