KitchenAid
KitchenAid Mother's Day Sale! - Stand Mixers up to 45% off and more
- SCORE+51
- pinkrose398
- Sr. Member
- Apr 5, 2009
- 595 posts
- 1187 upvotes
- Vancouver
- pinkrose398
- Sr. Member
- Apr 5, 2009
- 595 posts
- 1187 upvotes
- Vancouver
- Phuman
- Deal Addict
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- Aug 2, 2006
- 1261 posts
- 64 upvotes
- GTA
Just got my new Matte Black artisan and mixer bible. Ordered on May 2nd
Last edited by Phuman on May 13th, 2020 11:05 am, edited 1 time in total.
- cessnabmw
- Deal Addict
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- Feb 9, 2012
- 4210 posts
- 759 upvotes
- Toronto
How does one check if the mixer is AC or DC or if it has plastic gears or metal?
Am looking for details on the Pro600 (https://www.kitchenaid.ca/en_ca/counter ... m1xwh.html)
Am looking for details on the Pro600 (https://www.kitchenaid.ca/en_ca/counter ... m1xwh.html)
- tarheel_06
- Sr. Member
- Nov 22, 2006
- 582 posts
- 471 upvotes
Ordered a refurb Artisan on May 7 and today I got a shipment email....for the Mixer Bible 
- Kaitlyn
- Deal Guru
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- May 6, 2005
- 11509 posts
- 1482 upvotes
- GVR
I ordered empire red refurb on may 1... nothing so far.
- pinkrose398
- Sr. Member
- Apr 5, 2009
- 595 posts
- 1187 upvotes
- Vancouver
I ordered the Artisan Matte Milkshake new on May 1 and no emails or anything yet. A friend ordered the same thing a day after me and received hers already.
- brensavoyton
- Deal Addict
- Nov 29, 2013
- 1655 posts
- 507 upvotes
- Toronto
For those that placed an order over the phone did you receive a confirmation email?
- MonsieurX
- Deal Addict
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- Jun 14, 2009
- 2387 posts
- 3192 upvotes
- Quebec
- Kaitlyn
- Deal Guru
-
- May 6, 2005
- 11509 posts
- 1482 upvotes
- GVR
- randomroyalty
- Deal Addict
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- Jan 24, 2009
- 1413 posts
- 1110 upvotes
- Montreal
Got it today, never got a shipping notification.
Very happy, it appears to be a brand new unit!
$186.27 (shipped to Quebec) all in with the cookbook.
- pinkrose398
- Sr. Member
- Apr 5, 2009
- 595 posts
- 1187 upvotes
- Vancouver
I called Kitchenaid to ask if they can give me an update on my order, and they said that their systems are down so to try back another day. They seem to have a lot of systems issues.
My friend who ordered the same model as me received hers and there was a large chip in the paint and also the locking function doesn't lock completely. She called Kitchenaid to ask for an exchange and they said they don't do exchanges, only returns. She would have to re-purchase it at the current price of $600 or something, or wait until the next sale. So far she's unimpressed. She ordered brand new.
My friend who ordered the same model as me received hers and there was a large chip in the paint and also the locking function doesn't lock completely. She called Kitchenaid to ask for an exchange and they said they don't do exchanges, only returns. She would have to re-purchase it at the current price of $600 or something, or wait until the next sale. So far she's unimpressed. She ordered brand new.
- randomroyalty
- Deal Addict
-
- Jan 24, 2009
- 1413 posts
- 1110 upvotes
- Montreal
Only the higher end Bowl Lift models have DC motors and a metal gearbox. If the power is rated in horsepower rather than watts it's DC.cessnabmw wrote: ↑ How does one check if the mixer is AC or DC or if it has plastic gears or metal?
Am looking for details on the Pro600 (https://www.kitchenaid.ca/en_ca/counter ... m1xwh.html)
A long time ago I had the original Costco bowl lift that was 325 watts, and it had a metal gearbox that I stripped the first time I tried to knead dough and it was basically ruined. Plastic gears are easier to fix if you strip them as you won't get all the metal shavings wrecking the gearbox.
Obviously a DC motor is is better...more torque and quieter.
- tarheel_06
- Sr. Member
- Nov 22, 2006
- 582 posts
- 471 upvotes
Ordered on May 7 and just received my refurb white Artisan 5qt today.
- Kaitlyn
- Deal Guru
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- May 6, 2005
- 11509 posts
- 1482 upvotes
- GVR
What was your estimated delivery date when ordering?tarheel_06 wrote: ↑ Ordered on May 7 and just received my refurb white Artisan 5qt today.
- bunget
- Member
- May 17, 2010
- 335 posts
- 228 upvotes
Ordered on May 1st. Got my refurbished Metallic Chrome Artisan today and the book yesterday. Looks brand new.
- cncpun
- Jr. Member
- Dec 10, 2003
- 157 posts
- 205 upvotes
Ordered the same on April 29th. My credit card still hasn't been billed and they say they are backordered. Estimated delivery was supposed to be today! What the heck!? You ordered after me.
- tarheel_06
- Sr. Member
- Nov 22, 2006
- 582 posts
- 471 upvotes
- Kaitlyn
- Deal Guru
-
- May 6, 2005
- 11509 posts
- 1482 upvotes
- GVR
Someone should create a tracking spreadsheet 
I ordered refurb empire red may 1 but nothing so far. Order status still received.
I'm not sure if anyone else ordered after+got before me in empire red? I live chatted with them today and they said they had none in stock, that they are filled in order, and it could be 4-6 weeks. Doesn't make sense or line up with them showing some in stock and some not, and providing delivery dates

I ordered refurb empire red may 1 but nothing so far. Order status still received.
I'm not sure if anyone else ordered after+got before me in empire red? I live chatted with them today and they said they had none in stock, that they are filled in order, and it could be 4-6 weeks. Doesn't make sense or line up with them showing some in stock and some not, and providing delivery dates
- cncpun
- Jr. Member
- Dec 10, 2003
- 157 posts
- 205 upvotes
Okay an hour after writing this post I got a shipping notification. I complained today asking what was up that I hadn't been billed yet after 2 weeks... so maybe that helped and they pushed it through? Ordered April 29, shipped May 14th. Estimated delivery when ordering was May 13-14th.