how much is the p20 ? final cost?
Costco West: BC, AB, SK & MB
Costco East: ON, Québec , NB, NS & PEI
Costco East: ON, Québec , NB, NS & PEI
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Oct 26th, 2018 8:44 am
Oct 26th, 2018 8:46 am
I guess you bought P20 Pro, not P20.Gurured wrote: ↑ I want to share my experience with Koodo phone purchase. I bought Huawei P20 on tab medium showing 0$ upfront and 345$ on tab. Apparently Koodo charged me 390$ upfront and 345$ on tab. I tried to call Koodo webstore, no luck. I emailed them and they say to return the phone. I replied that it was Koodo mistake but these guys kept of insisting to return phone. I experienced worst customer service in my life. I have all the emails. Wish I could attach.
Many of you could have good experience and price. Bit my experience with Koodo is horrendous and I want to warm Red flag community about Koodo online phone purchase.
Oct 26th, 2018 9:47 am
Gurured wrote: ↑ I want to share my experience with Koodo phone purchase. I bought Huawei P20 on tab medium showing 0$ upfront and 345$ on tab. Apparently Koodo charged me 390$ upfront and 345$ on tab. I tried to call Koodo webstore, no luck. I emailed them and they say to return the phone. I replied that it was Koodo mistake but these guys kept of insisting to return phone. I experienced worst customer service in my life. I have all the emails. Wish I could attach.
Many of you could have good experience and price. Bit my experience with Koodo is horrendous and I want to warm Red flag community about Koodo online phone purchase.
Oct 26th, 2018 9:52 am
Oct 26th, 2018 9:55 am
Oct 26th, 2018 10:14 am
I'm not understanding,. You contacted the webstore email to switch your Koodo price plan for you? This doesn't make sense.iceman2015 wrote: ↑ I do not think that this is true. When I ordered the 45/8GIG plan online - the Koodo customer service was useless and couldnt move me to 40/8GIG. However, when I contacted online webstore via email i was able to get this deal since it was online order.
Oct 26th, 2018 10:30 am
Oct 26th, 2018 10:32 am
Oct 26th, 2018 11:03 am
Oct 26th, 2018 11:08 am
100% they can, they have more control over accounts than regular customer service does. They also have the ability to add promo plans that regular customer service doesn't have access to which is why they were able to grant people the $40/8GB plans that were on the $45/8GB plans, unfortunately they are not so easy to get a hold of nor did many people know that they could do this which is why they didn't.
Oct 26th, 2018 11:20 am
Oct 26th, 2018 11:29 am
Oct 26th, 2018 11:50 am
Oct 26th, 2018 1:10 pm
Oct 26th, 2018 1:17 pm
When did you order?
Oct 26th, 2018 1:57 pm
Oct 26th, 2018 2:28 pm
Oct 26th, 2018 2:32 pm
Oct 26th, 2018 2:37 pm
Details please!EananC641158 wrote: ↑ They price matched my order for $70, after lots of proof and talking.
Oct 26th, 2018 2:46 pm
May I know which department do this for u? Retention or webstore team?EananC641158 wrote: ↑ They price matched my order for $70, after lots of proof and talking.
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