Anyone that was able to downgrade the plan and received the 5 gb bonus, was all the balance in tab already paid off?
Koodo
Koodo 4GB add on for FREE
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- Robotman
- Newbie
- Apr 27, 2009
- 91 posts
- 9 upvotes
- edwardccg
- Member
- Aug 18, 2017
- 231 posts
- 142 upvotes
Thank you OP.
I am in $35/ 5GB plan and manage to get free 5GB Add-on.
Dropped callback request at 6.35pm and received call back at 7:50pm.
The entire call last 15m, and the Rep at first offer me $50 / 8GB but I explained that I have no intention to increase the monthly payment so she said she can do the 5GB add-on for free as it's exception promotion now. To apply the add on took 5 mins and she ask me to login self serve to confirm on the spot.
I am in $35/ 5GB plan and manage to get free 5GB Add-on.
Dropped callback request at 6.35pm and received call back at 7:50pm.
The entire call last 15m, and the Rep at first offer me $50 / 8GB but I explained that I have no intention to increase the monthly payment so she said she can do the 5GB add-on for free as it's exception promotion now. To apply the add on took 5 mins and she ask me to login self serve to confirm on the spot.
- Herc71
- Newbie
- Jun 15, 2013
- 72 posts
- 56 upvotes
- B.C.
Use chat. Say you want to cancel account. Then type in the freedom mobile deal. Got a callback in 10 min.Dynasty12345 wrote: ↑ Reaching 2hrs on hold. How are other ppl doing it in 5 min....
- cdfegab
- Sr. Member
- Aug 31, 2009
- 819 posts
- 582 upvotes
- Toronto
i tried to keep the existing 2gb but unfortunately there's no way to keep it
- Sneakymist
- Sr. Member
- Sep 14, 2012
- 555 posts
- 282 upvotes
To confirm, $35 is the minimum amount you can pay and take on this add-on? So in the end, how many GB of data for $35? Is it 5GB?
Currently with ➡ Rogers ⬅ 😎
- darkimperium
- Jr. Member
- Jul 20, 2008
- 130 posts
- 25 upvotes
- Toronto
Thanks OP! Happy to report1.27 hours later I was able to get the 5gb added very easily. Just mentioned I got an offer from FM $35/11gb and wanted to know if Koodo has any competing offers before I consider porting. Pretty happy with my $40/13gb...now I just need this pandemic to stop so I can make better use of my data anywhere but at home =/darkimperium wrote: ↑Oh dear God. I think I got placed into the super long cue to retentions. My first level rep was extremely nice and even tried to reach retentions himself, but even his calls were not being answered LOL. So he apologized that he had no choice but to forward me to a cue to speak to retentions myself as he is not allowed to wait with a customer for more than 10 minutes.
- stutterboi
- Deal Addict
- Feb 10, 2004
- 1028 posts
- 205 upvotes
- Toronto
yep no tab atm
downgraded 60/12 to 55/10 and they were able to add the 5gb+ and also carried over my 1000LD mins
"I had only one superstition. I made sure to touch all the bases when I hit a home run."
- Babe Ruth
- Babe Ruth
- Gotoff
- Deal Fanatic
- Apr 8, 2010
- 5621 posts
- 1552 upvotes
- Toronto
darn it, so the offer goes awy once u upgrade ur phone? shouldve done that prior to adding then
- onexeyed
- Deal Addict
- Jul 19, 2007
- 1258 posts
- 122 upvotes
- Ontario
Someone posted a few pages back that the rep stacked the $0 for 5GB on top of their 9GB for $13 data add on.
It’s really YMMV, but it’s possible for some CSR’s to stack two data add-ons and not some CSR’s. Since this $0 for 5GB data promotion has been running for a week and half now(?) now, a lot of CSR’s aren’t able to stack data add-ons.
- Inno
- Deal Fanatic
- Feb 5, 2006
- 7774 posts
- 1646 upvotes
- Toronto
I'm curious, how did you wangle a $40/8GB plan?darkimperium wrote: ↑ Thanks OP! Happy to report1.27 hours later I was able to get the 5gb added very easily. Just mentioned I got an offer from FM $35/11gb and wanted to know if Koodo has any competing offers before I consider porting. Pretty happy with my $40/13gb...now I just need this pandemic to stop so I can make better use of my data anywhere but at home =/
- smacd
- Deal Guru
- Oct 6, 2007
- 11213 posts
- 10058 upvotes
- Kootenays
It's however much data you have with your existing plan (this is for existing customers) plus 5GB free. I had 5GB for $35 and now have 10GB for $35.Sneakymist wrote: ↑ To confirm, $35 is the minimum amount you can pay and take on this add-on? So in the end, how many GB of data for $35? Is it 5GB?
- staneric123
- Member
- Dec 3, 2008
- 478 posts
- 419 upvotes
- Inno
- Deal Fanatic
- Feb 5, 2006
- 7774 posts
- 1646 upvotes
- Toronto
I migrated too, but my plan was broken up into 6GB plus 2GB for $0 (later add-on). Now they want to reduce me back to 6GB before giving me the 5GB free bonus.
Any way around that?
- Prashix85
- Member
- Dec 28, 2011
- 311 posts
- 73 upvotes
Got it .. thank you OP
- paolo-td
- Jr. Member
- Apr 25, 2009
- 186 posts
- 51 upvotes
- GTA
Thanks OP. Callback hold lasted more than 2 hrs but when I did get through to the loyalty department, addon was applied with no hassle to both accounts. Now have 13GB for $40 and 10GB for $35 from the PM ports.
- boldventure
- Deal Addict
- Nov 25, 2014
- 4203 posts
- 2132 upvotes
- Toronto, ON
- diana117
- Newbie
- Apr 20, 2013
- 43 posts
- 12 upvotes
- PEI
Thanks OP, great deal if you live in the right province. No luck for me, but I told my niece who's in Ontario.
- king_of_nature
- Newbie
- Jan 31, 2011
- 81 posts
- 14 upvotes
- Toronto
Sweet, just got the 5 GB add-on, used the "cancel" keyword in the chatbot and got call back in less than 1 hr.
- onexeyed
- Deal Addict
- Jul 19, 2007
- 1258 posts
- 122 upvotes
- Ontario
It’s really YMMV with the CSR if you get to keep the 2GB add on. Some CSR’s can stack multiple add-ons, but most will not. In the Freedom Mobile thread someone mentioned they had to call 10 different times to stack the data-ons. You may have to do multiple callbacks to find a helpful CSR.
- ipopov
- Sr. Member
- Dec 4, 2005
- 516 posts
- 702 upvotes
- Mississauga
I think it's pretty obvious. Koodo has good deals on hardware upgrades from time to time. Like Samsung 10 and 10e in September. I don't think you can get a comparable upgrade anywhere else.
koodo-pre-owned-samsung-galaxy-s10-336- ... b-2399834/ - for reference
Last edited by ipopov on Oct 18th, 2020 8:44 pm, edited 1 time in total.