Koodo tab for existing customers
I understand that the new rule applies to people who want to buy and port. How about for existing customers ?
Oct 6th, 2019 1:59 pm
Oct 6th, 2019 2:03 pm
Oct 6th, 2019 2:22 pm
That's for cancelling the service I think.
Oct 6th, 2019 3:11 pm
Oct 7th, 2019 12:03 pm
Oct 7th, 2019 1:00 pm
Oct 7th, 2019 1:59 pm
When you get a new phone, you are deemed to have started a new agreement and the previous agreement is ended. If you have not waited 24 months to work down the credits for the phone, they will do a clawback. If you are interested in phone churning with Koodo, you picked a really bad time as the terms were changed only a month ago.Androidmarshmellow wrote: ↑ That's for cancelling the service I think.
If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the phone credit balance becomes due and payable. All other charges owing to Koodo for use of the service will remain due upon the termination of this Agreement. The remaining Tab balance and phone credit balance will be calculated based on an equal monthly reduction over a 24-month period.
Anyone yet to pay off a tab early to do an upgrade
Oct 7th, 2019 2:00 pm
And you "understand" Koodo's position? I don't want to understand it anymore.leibeundtod wrote: ↑ I totally understand Koodo's position, phone flippers were probably driving the company crazy. That being said, Koodo's new strategies for enticing new customers make me scratch my head. Just saw an add today for getting a set of LG active BT headphones with an LG G6, which can be purchased for $0 on a Tab Small. Not a bad deal (even if it is a 2017 phone), but they're also charging $880 retail... so if you want to cancel the contract or upgrade, the prorated phone cost will be REALLY high. Kind of an underhanded tactic to sign new subscribers and ensure that it's inconvenient to cancel...
Oct 7th, 2019 4:23 pm
Oct 8th, 2019 5:01 pm
Oct 9th, 2019 11:26 am
Some providers offer a bundled price that includes a phone. They also offer BYOD pricing. Koodo plans are exclusively BYOD. Overnight, they went from arguably the best to the absolute worse.
Oct 10th, 2019 11:45 am
Oct 11th, 2019 8:52 am
Rules changed Aug 25/26 of this year. In addition to the tab balance, Koodo now has a phone credit that will show on your account.
Oct 11th, 2019 4:27 pm
I hear what the person above said about weeding out phone flippers but may seem shady for some.bubuski wrote: ↑ Rules changed Aug 25/26 of this year. In addition to the tab balance, Koodo now has a phone credit that will show on your account.
The phone credit was previously the activation credit but they have modified the terms. The phone credit is now divided into 24 months and slowly goes down in value to ensure the plan or account stays active for 24 months. If you cancel or downgrade to a different plan tab then you have to pay back the phone credit depending on how many months are left. An example is If you cancel after 12 months then you pay Koodo half of the phone credit.