Koodo waiving tab balance

May 16th, 2019 5:48 pm

#1

kowrek [OP]: Member; Sep 5, 2007; 224 posts; 108 upvotes; Vancouver

May 16th, 2019 5:48 pm

Just got a text message from Koodo about waiving tab balance by "renewing" with Koodo by May 31st.

"If you renew with Koodo by May 31, 2019 we'll waive your Tab balance. Seriously."

I can't see any mention of this in the self serve area of the Koodo website though. AFAIK, I am not in a plan that even requires renewal (8GB for $40 PubMob offer).

Edit:
This seems like a poorly executed, veiled attempt to move people off of their plum $40/45 6/8GB Public Mobile transfer offers.
You only get your tab balance paid off if you get a new phone on a tab plan. Since the $40 plan is no longer large enough for a tab, you're forced to get a more expensive, worse plan. No going back.

Cold deal. Sorry for posting.

Images

Last edited by kowrek on May 17th, 2019 3:00 pm, edited 1 time in total.

May 16th, 2019 5:52 pm

#2

abshahul: Deal Addict; Aug 21, 2011; 1443 posts; 1085 upvotes; Whitby

May 16th, 2019 5:52 pm

Do you mean to say you don't actually have a tab balance currently? Is this a single line account or multiple?

Btw I don't think Hot Deals is the right section for this.

[external link removed]

+3

May 16th, 2019 6:00 pm

#3

kowrek [OP]: Member; Sep 5, 2007; 224 posts; 108 upvotes; Vancouver

May 16th, 2019 6:00 pm

I have two tab balances, on the two lines on the account.

Waiving a tab balance isn't hot? Certainly YMMV, but pretty still.

May 16th, 2019 6:05 pm

#4

wearysky: Deal Expert; Nov 28, 2013; 21042 posts; 10550 upvotes; Oakville

May 16th, 2019 6:05 pm

By "renewing" they mean "upgrading to a new phone".

I got the same deal offer, also nothing in self serve. I contacted them on Twitter, they manually added a different promo to my account (that gives me 100% off my current tab if I upgrade online, or 75% off if I upgrade in-store - but she said to get the deal in store I just have to show them the text message and they'll be able to give me the 100% off too). The good thing about the manually added promo is that it doesn't expire for 90 days, as opposed to at the end of May like the one from the text message

+3

May 16th, 2019 6:07 pm

#5

Pauly Boy: Deal Addict; Oct 22, 2009; 3243 posts; 1516 upvotes; Lethbridge

May 16th, 2019 6:07 pm

kowrek wrote: ↑ Certainly YMMV

Completely YMMV & only available to those who have the offer. You'd also have to change your plan to an in-market one to account for the new tab balance.

+2

May 16th, 2019 7:07 pm

#6

shengli2009fall: Member; Oct 18, 2011; 330 posts; 208 upvotes; Regina

May 16th, 2019 7:07 pm

would you mind sharing whats the tab balance in your account? if it is $50, i think it is OK. if it is $500, i doubt Koodo will be so generous...

+4

May 16th, 2019 7:52 pm

#7

kowrek [OP]: Member; Sep 5, 2007; 224 posts; 108 upvotes; Vancouver

May 16th, 2019 7:52 pm

shengli2009fall wrote: ↑ would you mind sharing whats the tab balance in your account? if it is $50, i think it is OK. if it is $500, i doubt Koodo will be so generous...

Sure. One account has a tab balance of $225, the other is $120.

+5

May 16th, 2019 8:06 pm

#8

Oatmeal: Deal Addict; Dec 5, 2005; 1566 posts; 888 upvotes; Earth

May 16th, 2019 8:06 pm

kowrek wrote: ↑ Sure. One account has a tab balance of $225, the other is $120.

Koodo is probably trying to move you from that migration plan to a higher priced plan. I think even medium tab plans require a minimum $50 plan. If you can work it so they waive your tab, allow you to stay on that plan, and pickup a discounted phone on tab that would be hot.

Telus $45 25GB, Unlimited talk/text Nationwide
Public Mobile

+4

May 16th, 2019 8:07 pm

#9

iSimple: Deal Guru; Sep 13, 2007; 10631 posts; 6002 upvotes; Toronto

May 16th, 2019 8:07 pm

I dont have a tab balance

May 16th, 2019 8:16 pm

#10

Kinata: Deal Addict; May 14, 2006; 1247 posts; 701 upvotes; GTA

May 16th, 2019 8:16 pm

Thanks OP, I didn't get a text but I might interested if I do.

+1

May 16th, 2019 8:32 pm

#11

will888: Deal Expert; Dec 12, 2009; 25476 posts; 15302 upvotes; Toronto

May 16th, 2019 8:32 pm

I have a lot of tab balance that I don't mind having them pay off for me. Unfortunately, I have not been targeted.

~~Koodo $40/6GB~~
Public Mobile $40/15GB, $35/20GB, lot less with rewards
Tangerine Bank, EQ Bank, Simplii

+3

May 16th, 2019 10:10 pm

#12

Flames: Deal Addict; Dec 26, 2012; 1116 posts; 684 upvotes; Canada

May 16th, 2019 10:10 pm

If you're on the $40 plan you can't even upgrade the phone because all the tabs require plan of $55/m or more. They really want people off the grandfathered plan desperately.

+1

May 16th, 2019 10:16 pm

#13

bellboy26: Deal Addict; Dec 25, 2005; 2303 posts; 414 upvotes

May 16th, 2019 10:16 pm

IF you only going to get this deal if they text you to let you know, whats the point of letting people know about it here lol

+6

May 16th, 2019 10:29 pm

#14

Hexane: Member; May 11, 2012; 218 posts; 49 upvotes; Calgary

May 16th, 2019 10:29 pm

I got the same text but not sure what do they mean by renew.

May 16th, 2019 11:12 pm

#15

Oatmeal: Deal Addict; Dec 5, 2005; 1566 posts; 888 upvotes; Earth

May 16th, 2019 11:12 pm

Hexane wrote: ↑ I got the same text but not sure what do they mean by renew.

What plan are you on now, and what is your tab balance, if you have one?
Renew means to get a phone on tab.

Telus $45 25GB, Unlimited talk/text Nationwide
Public Mobile

May 16th, 2019 11:14 pm

#16

Oatmeal: Deal Addict; Dec 5, 2005; 1566 posts; 888 upvotes; Earth

May 16th, 2019 11:14 pm

McLaren__F1 wrote: ↑ I dont have a tab balance

If you don't have a tab balance and received the text, they want to move you off of that sweet plan in your sig.

Telus $45 25GB, Unlimited talk/text Nationwide
Public Mobile

+1

May 16th, 2019 11:24 pm

#17

Max_Dealing: Deal Addict; Feb 26, 2005; 4445 posts; 876 upvotes; Edmonton

May 16th, 2019 11:24 pm

Interesting so they offer free tab wipe out to some and others they double charge the tab. Document EVERYTHING and hold it for three years. Including phone calls.

Heatware
The difference between wanting and needing is how you justify it.

+2

May 17th, 2019 2:31 am

#18

Hexane: Member; May 11, 2012; 218 posts; 49 upvotes; Calgary

May 17th, 2019 2:31 am

Oatmeal wrote: ↑ What plan are you on now, and what is your tab balance, if you have one?
Renew means to get a phone on tab.

$40 for 8 gb. I have only $80 on tab as I opted for tab small back than.

May 17th, 2019 9:38 am

#19

jalaram: Deal Addict; Oct 26, 2003; 1421 posts; 361 upvotes; Mississauga

May 17th, 2019 9:38 am

Hexane wrote: ↑ $40 for 8 gb. I have only $80 on tab as I opted for tab small back than.

That's mostly my situation as well - $80 on tab small left, however, only 5GB for $40 migration plan. I got the same text about renewing.

Take care,
JC

Before MJ, there was Dr. J.

Heatware

+1

May 17th, 2019 9:53 am

#20

wearysky: Deal Expert; Nov 28, 2013; 21042 posts; 10550 upvotes; Oakville

May 17th, 2019 9:53 am

Flames wrote: ↑ If you're on the $40 plan you can't even upgrade the phone because all the tabs require plan of $55/m or more. They really want people off the grandfathered plan desperately.

You can still upgrade on small tab.

+1

Koodo waiving tab balance

Koodo waiving tab balance

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