Cell Phones

(YMMV) Koodo $120 / 12 mth bill credit for existing customers?

  • Last Updated:
  • Jun 5th, 2019 1:10 pm
[OP]
Newbie
Dec 14, 2012
67 posts
40 upvotes
Toronto

(YMMV) Koodo $120 / 12 mth bill credit for existing customers?

When I log into my Koodo account and navigate to Shop > Phones > Deals, I see several phones (20 of them) with the note "Up to $120 bill credit". This includes the Pixel 3a/XL, Samsung Galaxy S10/e/+, Huawei P30 Pro, iPhone XR, and more.

At first I thought maybe this was the $120/12 month KOODOOFFER bill credit for $50+ plans; however, when I click into any of the phones and navigate to Small Tab (ie. Less than $50), I still see the offer (see screenshot, Pixel 3a used as example).

Note that I don't see this offer show up until I sign in and select my phone line.

Questions:
1) Does anyone else see this when they sign in to their Koodo account and click through to Shop > Phones > Deals?
2) RFDers, how do you interpret this? My interpretation is that this is a separate $120/12 month bill credit promotion for certain devices, ie. DIFFERENT from the $50+ plan KOODOOFFER. However, I called Koodo twice over the weekend and both reps insisted they only saw the $50+ plan as an available promotion on my account, and did not see what I was referring to.

Additional info:
- I am on the PM migration $40/8 GB plan with Koodo.
Images
  • Koodo Offer.png
9 replies
Deal Addict
User avatar
Feb 18, 2013
1988 posts
13463 upvotes
You're asking a question, not posting a deal. This $10 off 12 mo has been around ages and is not "hot" even if valid in your best case scenario.
Jr. Member
Feb 12, 2017
145 posts
119 upvotes
I'm fairly certain it's the credit for the $50+ plans now. I know what you're referring to and called a couple of times too. This is what I see under my account during checkout, credit applies for $55 plan but not my current $40 nor the $45 plan, all under the small tab.

Though, you may get lucky and get a rep that's willing to apply it for you but completely YMMV.
Images
  • Screenshot 2019-06-03 19.54.28.png
[OP]
Newbie
Dec 14, 2012
67 posts
40 upvotes
Toronto
cmskunk wrote: I'm fairly certain it's the credit for the $50+ plans now. I know what you're referring to and called a couple of times too. This is what I see under my account during checkout, credit applies for $55 plan but not my current $40 nor the $45 plan, all under the small tab.

Though, you may get lucky and get a rep that's willing to apply it for you but completely YMMV.
That makes sense, but I just don't understand why the promotion still shows up when I click into "Small tab". Maybe I'm being narrow-minded but to me, that tells me "You can get this promotion when getting this phone on a small tab". It even says "Applicable on small tab"!
Newbie
Dec 15, 2005
70 posts
8 upvotes
Is this offer applicable to phone purchase in bestbuy/walmart? Or is this online order only?
Deal Guru
Feb 13, 2012
14384 posts
4373 upvotes
VANCOUVER
jaayLO wrote: That makes sense, but I just don't understand why the promotion still shows up when I click into "Small tab". Maybe I'm being narrow-minded but to me, that tells me "You can get this promotion when getting this phone on a small tab". It even says "Applicable on small tab"!
Yes, it's available on Tab S, as long as your plan is over $50. And they will give you the option to switch out your plan to a qualifying plan.
Jr. Member
Feb 12, 2017
145 posts
119 upvotes
jaayLO wrote: That makes sense, but I just don't understand why the promotion still shows up when I click into "Small tab". Maybe I'm being narrow-minded but to me, that tells me "You can get this promotion when getting this phone on a small tab". It even says "Applicable on small tab"!
I argued the same thing with 2 reps saying it's misleading to the consumer since it doesn't say anywhere in the nitty gritty part that it needs to be on a $50+ small tab plan. If I was unaware of the $50+ requirement, I could've ordered a phone thinking I would get the credit only to be surprised later and find out my plan didn't qualify.

All they said was 'Sorry, we'll bring it up with our marketing team'
Jr. Member
Jun 21, 2012
116 posts
76 upvotes
Toronto
jaayLO wrote: That makes sense, but I just don't understand why the promotion still shows up when I click into "Small tab". Maybe I'm being narrow-minded but to me, that tells me "You can get this promotion when getting this phone on a small tab". It even says "Applicable on small tab"!
I just got the Pixel 3a with this promotion and I seen that the $10 credit applied on my bill I’m on the $35/5gb plan the migration from Public and it seemed to have worked. I’ll update you guys if it applies again on my next bill. The person I spoke to over the phone and through email said that even if it doesn’t apply they can manually adjust the credits on the back end.
Deal Addict
Feb 28, 2012
1200 posts
2171 upvotes
Alberta
I see this "$120 bill credit" tag on each device when I'm logged in.
Unlike the KOODOOFFER it's not tied to plan MRC (mine's $45), or tab size.
After 12mo x $10cr the Pixel 3a nets out to $240, iPhone SE to $120, for example.

(iPhone SE gets iOS 13)
Deal Guru
User avatar
Jan 30, 2006
13129 posts
2575 upvotes
Vancouver
I’m a bit confused as well as the OP. I am on $55 plan with 6gb. Looks like I can upgrade to a phone on small/med tab. And get $10 x 12?

As well this screenshot which means?
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  • 0C77C6AA-2895-41D6-B66E-FF5A9FCB6A92.jpeg

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